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Director of Provider Communication

4 months ago

Des Moines, United States Compass Health Network Full time

Compensation : The Director of Provider Communications role is to ensure Compass Health Network provider communication, strategic plans, and project operations run smoothly. Essential Functions include: • Acts as a strategic advisor to the CMO and Clinical Leadership Team • Communicates on behalf of the CMO and Clinical Leadership Team within clinical programs and across departments • Helping to set and report on key performance indicators to measure and improve team performance • Administers provider bonus models and communicates results to providers and internal stakeholders • Facilitates timely response by CMO and Clinical Leadership Team to e-mails and other correspondence • Oversees Clinical Support Services team members as required • Represents CMO and Clinical Leadership team in meetings, by e-mail, and phone calls with internal and external stakeholders • Manages the CMO’s calendar and prioritizes their time and schedule • Supports the CMO in meetings by taking notes and assuming responsibility for completion of action items • Acts as the liaison between the CMO and other executives, providers, and stakeholders to ensure consistent communication and ensuring involvement or decision-making at the proper time • Participates with the CMO and Clinical Leadership Team in strategic planning, policy development, and decision-making • Acting on behalf of the CMO to answer inquiries and facilitate prioritization • Ensures timely and effective completion of projects and initiatives of the CMO and Clinical Leadership Team • Researches and recommends new and revised policies and strategies • Creates and maintains systems and processes to streamline operations • Maintains accurate confidential files and data records • Planning and coordinating all Clinical Leadership Team and Provider meetings and keeping meetings focused • Guiding Clinical Leaders with expert advice to enhance overall team efficiency • Pinpointing and addressing core issues within clinical processes • Completing or assisting Clinical Leaders with special projects and initiatives with skillful oversight and support • Identifying areas of improvement across the clinical departments within organization and making actionable recommendations • Supporting performance management and AIMS process of Clinical Leaders and providers across the organization to ensure alignment, monitoring, feedback, and timely completion QUALIFICATION(S): EDUCATION • Bachelor’s degree required • Master’s degree preferred

QUALIFICATION(S): WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS • 5 years experience in project management, operations, business analytics, personnel management, training, or other applicable experience preferred • A valid driver's license and agency established minimum automobile coverage required Why Join Us? Compass Health Network

is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri.

We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC).

Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve.

Our mission is “Inspire Hope.

Promote Wellness.” Why join us? We believe some of the most passionate people in the world work here.

Our dedicated and talented staff are our most valuable asset.

We strive to provide a work environment and services that are inclusive for our patients and our employees. At Compass Health Network, these are just a few of the benefits that we offer as an organization: [Link available when viewing the job] Advancement opportunities Professional development Licensure supervision Mentor opportunities Tuition reimbursement Scholarship program Employee Assistance Program Headspace Access Paid time off & Paid Holidays NHSC Loan Repayment Participant (applicable positions/programs/locations) We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

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