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Release Coordinator

4 months ago

Long Beach, United States HealthCHEC Full time
About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 270,000 members in California, Arizona, and Nevada. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter.

The Job

Support the Release Management process across the Enterprise for multiple key applications and programs. Includes the coordination and communication of each release plan that results in maintaining the integrity of all systems across vendors and teams implementing technology change.

You Will

  • Support the Release Management process which includes coordination and communication of releases across the Enterprise for multiple key applications and programs.
  • Maintain and communicate the release plan and schedule while ensuring alignment across business stakeholders, IT, and vendors.
  • Identify and escalate risks. Work with the program team to mitigate and resolve issues that affect release scope, schedule, and quality.
  • Contributes to the release inventory and calendar that includes projects, change requests, and defects.
  • Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
  • Support the execution of critical activities related to the operational programs of each SAAS system that can include software releases, system configuration, defect management, change requests and communication, while ensuring release processes are followed. Stay informed of critical Go-Live activities to track the release.
  • Identify opportunities for improvement on the Release Management process and work with the Change and Release Managers to evaluate and implement.
  • Maintains positive relationships with program stakeholders, IT, and vendors by proactively setting expectations, coordinating information exchange, and regularly keeping them informed of progress and risks.
  • Facilitates meetings effectively, including executive level report outs and staff level brainstorming sessions.
  • Follows Software and Services department guidelines, protocols, tools, and processes.
  • Actively support the achievement of SCAN's Vision and Goals.
  • Other duties as assigned.
Your Qualifications
  • Bachelor of Science in Computer Science, Information Technology preferred
  • ITIL certification preferred
  • 2+ years of experience supporting Change, Release Management processes
  • 3+ years large IT organization experience preferred
  • Familiarity with Agile Development, SDLC methodology
  • Familiarity of ITSM tools
  • Excellent critical thinking and organizational skills
  • Proficient in MS Office, Excel, and web-based systems
  • Strong organizational skills.
  • Excellent writing skills and the ability to express ideas concisely and clearly, orally and in writing.
  • Excellent stakeholder management skills.
What's in it for you?
  • Hourly Range: $25 to $33 per hour
  • An annual employee bonus program
  • Robust Wellness Program
  • Generous paid-time-off (PTO)
  • Ten paid holidays per year, plus 2 additional floating holidays
  • Excellent 401(k) Retirement Saving Plan with employer match
  • Robust employee recognition program
  • Tuition reimbursement
  • An opportunity to become part of a team that makes a difference to our members and our community every day


We're always looking for talented people to join our teamQualified applicants are encouraged to apply now

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)