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Senior Account Manager

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Novi, United States Dana Incorporated Full time

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.Job Duties and Responsibilities•Represent product line(s) to the assigned customer•Responsible for managing the customer relationship to ensure Dana are a preferred partner and aligned with customer strategic direction.•Responsible for account profitability and growth against corporate objectives, annual operating plan and long range plan.•Make product presentations to purchasing, engineering and marketing groups•Respond to customer requests for pricing, lead-time, and tooling on a timely basis•Populate customer Cost Breakdown forms and cost walks•Develop sales strategy and objectives.•Lead Dana colleagues in Technical Demonstration events at the customer location: planning, coordination and execution•Forecast customer requirements in support of Dana's Annual Operating Plan•Develop internal customer contacts, serve as voice of customer and Dana facilities•Participate in customer meetings (purchasing, engineering, plants, etc.)•Ability to travel to Dana and customer locations as needed to support business activities •Work with program managers to support APQP and PPAP activities•Participate in personal, electronic, and / or documented interface with customers and Dana colleagues•Participate in Value Analysis and Value Engineering ActivitiesQualifications Desired:•Bachelors Degree in Business, Engineering or Marketing; technical aptitude and/or engineering background is a plus •Original equipment manufacturer experience preferred (3 years minimum). Requirements:•Price negotiation and quoting experience.•Strong written and oral communication skills that allow the individual to express information in a clear and concise manner.•Demonstrated strong sales and negotiation skills•Proficient in Microsoft Office software (Outlook, PowerPoint, Excel, Word, and MS Project), plus customer applications with the ability to quickly learn internet based programs for quoting, capacity, and other requirements.•Must be a proven self-starter with proven time management ability.•This individual must enjoy working in a team environment as well as independently without constant direct supervision.•Proven problem-solving skills with the ability to work with people in high pressure situations while managing multiple priorities and tasks and have proven track record of dependability •Strong dedication and commitment to quality customer service and satisfaction while following through on assigned projects.•Experience in the following areas is considered desirable and advantageous•General product costing concepts•Key financial metrics - EBIT, ROIC, NPV, etc•Interpreting engineering drawings•DFMEA, PFMEA, DVP&R and Control Plans•Project planning and reporting tools•Capacity analysis planning and reporting toolsWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.Unsolicited Resumes from Third-Party Recruiters Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.Our Values Value Others Inspire Innovation Grow Responsibly Win Together