Client Service Associate

1 week ago

Pueblo, United States BankTalent HQ Full time

At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow,playand work here. Recently recognized as one of the Denver Posts Top Workplaces for 2022 and 2023 . Vectra Bank Colorado offers our customers, and our employees, the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal attention. At Vectra, we think creatively to shape custom financial solutions for those raising a family or creating the next great local business. We are passionate about our business, and we are passionate about success.

At Vectra,we'recommitted to making our companya great placeto work and grow your career. We seek dedicated employees whose diversity, talent,driveand innovative ideas add value to our customers, our colleagues and to our communities. At Vectra, we actively listen to our employees and our customers, initiate contact,providesolutions, and proactively focus on building relationships - not increasing transactions. We do this by offering technology and resources typically only found within larger banks and combining those resources with an exceptional level of service more commonly associated with community banks and smaller financial institutions. We personify this difference through our tagline: Big Enough to Count / Small Enough toCare .

With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, Vectra is dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless - come for a job, stay for a career.

We are looking for a Cl ient Service Associate (Teller) toprovide top notchcustomer service to our clients and customers at our Pueblo North branch . If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you

Essential Functions:

  • Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, whilemaintainingan acceptable balancing record.
  • Identifiesand addresses clients' needs byprovidinga variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
  • Resolves clients'problems either through direct personal action or referral to alternative branch or bank resources.
  • Identifiesand maximizes cross-sellbanksopportunities through exploring needs.
  • Other duties as assigned.
Qualifications:
  • Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
  • Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
  • Must have solidbalancingand customer service skills.
  • Ability to cross-sell bank products based onclients'needs.
Benefits:
  • Medical, Dental and Vision Insurance - START DAY ONE
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
  • Employee Ambassador preferred banking products


This position is eligible to earn a base salary in the range of $17.00 - $19.00 hourly depending on job-related factors such as level of experience and location.

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