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Client Service Associate

3 months ago

Pueblo, Colorado, United States Zions Bancorporation Full time
About the Role

We are seeking a highly skilled Client Service Associate to join our team at Vectra Bank. As a Client Service Associate, you will be responsible for providing top-notch customer service to our clients and customers at our Pueblo North branch.

Key Responsibilities
  • Accurately process debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
  • Identify and address clients' needs by providing a variety of services, including opening new accounts, issuing counter checks, performing account maintenance, and issuing/activating ATM cards.
  • Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources.
  • Identify and maximize cross-sell bank opportunities through exploring clients' needs.
Requirements
  • High School Diploma or equivalent and some cashiering, customer service, balancing, or other related experience.
  • Basic knowledge of math, cashiering, balancing, debits, credits, bank products, and/or banking.
  • Solid balancing and customer service skills.
  • Ability to cross-sell bank products based on clients' needs.
What We Offer
  • Medical, Dental, and Vision Insurance - starting on day one.
  • Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance.
  • Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts.
  • Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays.
  • 401(k) plan with company match, Profit Sharing, and competitive compensation in line with work experience.
  • Mental health benefits, including coaching and therapy sessions.
  • Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business.
Equal Opportunity Employer

Vectra Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.