Customer Service Professional

4 weeks ago


Schaumburg, United States New York Life Full time

**Customer Service Professional 85581**

* **Please wait...**

**Location:** Schaumburg, IL, US

When you join New York Life, youre joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.

**Customer Service Professional Receptionist**

**Primary Responsibilities**

* Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication

* Answering incoming calls and greeting customers and potential agent candidates

**Qualifications**

* Associates, or Bachelors degree preferred, or equivalent years of related experience

* The ideal candidate should have 2 or more years of customer service and administrative experience

* Verbal and written communication skills to interact clearly with customers, vendors, and other employees

* Organizational skills to keep accurate records and find important information quickly

* Patience and listening skills to respond appropriately and interact positively with customers

* Strong computer skills with proficiency in the Microsoft Office Suite

* Demonstrated ability to multitask effectively

* Assistance with ad hoc administrative functions to support the General Office

**Training & Development**

Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.

**Shift Information**

This is a full-time position Monday through Friday; working a 7.5-hour shift 8:00 AM 4:30 PM during the work week.

**Salary**

Competitive full-time base salary, overtime eligibility plus target bonus

**Benefits**

Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program

**Career Opportunities**

New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.

**Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.**

Recognized as one of *Fortunes* Worlds Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our . We invite you to bring your talents to New York Life, so we can continue to help families and businesses Be Good At Life. To learn more, please visit , our and the page of .J

Job Requisition ID: 85581

**Job Segment:** Underwriter, Social Media, Claims, QC, Customer Service, Insurance, Marketing, Quality



  • Schaumburg, United States Park Lane Jewelry Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Associate to join our team! You will be responsible for helping customers with product and promotion information. Responsibilities:Handle customer inquiries and complaints thru e-mail. Provide information about the company, products and services.Troubleshoot and resolve product issues...


  • Schaumburg, United States Addison Group Full time

    Job DescriptionJob DescriptionHYBIRD Customer Service Support role for global and stable company located in Schaumburg. Supporting the CS team with deadlines, reports, calendaring and audits. Not a call center environment, normal business hours and plenty of training. Friendly team is looking for a candidate with MS Office and between 1-3 years of Customer...


  • Schaumburg, United States Solera Holdings Full time

    We are looking for an experienced and energetic Customer Service Representative who ranks in the top quartile among their peers. Someone who has a highly competitive and entrepreneurial mindset that is wired with a team-first attitude, has no problem Customer Service Representative, Customer Service, Representative, Customer Experience, Claims Specialist,...


  • Schaumburg, United States Prismhc Full time

    ** Customer Service Specialist** ** Prism Health Care Services** ** Schaumburg, IL** Health, Dental, Life Insurance, 401k and generous Personal Time Off benefits are available for full-time employees. **Basic Function:** Under the direction of the Customer Service Lead, this position is responsible for all customer service activities, adhering to process...


  • Schaumburg, United States American Door and Dock Full time

    American Door and Dock, Inc. is looking for a highly qualified teammate for the Customer Coordinator position in the service department. The right person for this role has high energy, loves serving people, and is flexible to the needs of the business. If you value teamwork, growth, and have a helpful, positive attitude, then this may be the job for...

  • Customer Service Rep

    4 weeks ago


    Schaumburg, United States JI Business Concepts Full time

    **Entry Level Full Time Customer Service / Sales Representative Needed ASAP. We provide ALL THE PAID TRAINING!** **This is NOT a remote or call center position. Must be comfortable working with clients one-on-one and be able to work in the greater Schaumburg area. The schedule is Monday through Friday at 8AM - 5PM.** **About us**: **The amount of success...


  • Schaumburg, United States Direct Recruiters Full time

    Seeking Director of Customer Service Our Client: - Well-Established and Aggressively Growing Manufacturer of Factory Automation Products - Selling products to a variety of industries including automotive, medical equipment, consumer packaging, semiconductor, etc. - One stop shop for all factory automation equipment as they work as both a manufacturer and...


  • Schaumburg, United States iSolved Full time

    Job DescriptionJob DescriptionWe are a FAST GROWING Payroll, HR, and Benefits administration outsourcing company and we are looking to grow our team. We are locally owned and based in Schaumburg. The positon is full time and offers full health benefits, 401k wiht a match, flexible PTO policy, and a fun/casual work environment. We enjoy a Grade A office...


  • Schaumburg, United States C.A. Full time

    **Who We Are** At C.A. Carlin, we take brands to new heights. We are one of the leading privately held sales agencies in the industry. Thanks to nimble growth and associations with our operating partners, C.A. Fortune and C.A. Ferolie, we have built brand value that is unlike any other in the CPG industry. **What We Do** Since our start in 1962, we have...


  • Schaumburg, United States Innovation Group North America Full time

    Job DescriptionJob DescriptionSalary: This is a hybrid role; 3 days in office (Schaumburg), 2 days remote. About Innovation Group North AmericaInnovation Group North America (IGNA) is part of a leading global insuretech business, helping the insurance market handle millions of claims each year in the most efficient way possible. Simplicity, connectivity,...

  • Customer Service

    1 month ago


    Schaumburg, United States Jarvis Lighting Full time

    **Customer Service - Returns and Warranty Coordinator** **Jarvis Lighting**, a leading manufacturer of commercial LED lighting, is seeking a highly motivated and customer-focused individual to join our team as a Customer Service - Returns and Warranty Coordinator. **About the Role**: In this full-time position, located in Schaumburg, Illinois, you will...


  • Schaumburg, United States Prismhc Full time

    ** Retail Customer Service Specialist** ** Prism Health Care Services** ** Schaumburg, IL** Health, Dental, Life Insurance, 401k and generous Personal Time Off benefits are available for full-time employees. This position will report to our contemporary showroom located in Schaumburg, IL. This is a great role for the person who likes to work with the...


  • Schaumburg, United States Goodwill TalentBridge Full time

    **Goodwill TalentBridge is seeking an experienced Order Entry/Customer Service Specialist for packaging company located in Schaumburg, IL. This role is a temporary-to-hire position offering great stability and growth!** - **Monday-Friday 8:00AM-5:00PM, Starting Pay $20/HR **_ - **Why Apply?**_ - Quick Response Times and Easy Onboarding process - Wonderful...


  • Schaumburg, United States Brad Sutter - State Farm Agent Full time

    Are you a customer-centric individual with a passion for delivering exceptional service? State Farm is thrilled to offer an exciting career opportunity as a Customer Service Representative (CSR) on Brad Sutter's team. We believe that Brad Sutter's team is the ideal place for individuals who are dedicated to providing outstanding service and making a positive...


  • Schaumburg, United States Warburton Group Full time

    Job DescriptionJob DescriptionRESPONSIBILITIES: The Customer Service Sales Associate is responsible for communication with customers on a daily basisGreet and communicate with account decision-makersIncrease customer base and loyaltyMonitors marketplace information on pricing, products, and current promotionsOrder entry and communicationMeeting company goals...


  • Schaumburg, United States Genuine Cable Group Full time

    **Description** *Schaumburg, IL office; hybrid remote work location possible*. Genuine Cable Group (GCG) is a leading North American distributor of wire, cable and connectivity solutions. GCG has ten premier brands; , , , , , **, Fourstar, C&E Advanced Technologies, Advanced Controls & Distribution,** and most recently **Allied Wire & Cable** . At **GCG**...


  • Schaumburg, United States Reignite Marketing Corp Full time

    '''Job Overview: We are seeking a motivated and customer-focused Field Energy Sales Rep to join our team. As an Energy Rep, you will be responsible for providing exceptional service to our clients and promoting our energy products. This is a great opportunity for individuals who are passionate about renewable energy and enjoy working...


  • Schaumburg, United States Golf Rose Animal Hospital Full time

    Overview: Golf Rose Animal Hospital has an opportunity for a full time Lead Customer Service Representative to join our team! Golf Rose Animal Hospital is a 24-hour emergency facility located in Schaumburg, Il. We are looking for a late shift emergency CSR who thrives in a fast-paced environment, can effectively prioritize tasks by severity, and...


  • Schaumburg, United States Convr Full time

    Job Description Job Description Salary: Customer Success Manager About Convr: Commercial Insurance Carriers are falling short on delivering compelling customer experiences. Outdated business processes, inaccurate data and technologies are holding them back from elevating and delivering on better customer experience. In addition, this is adding costs to doing...


  • Schaumburg, United States Convr Full time

    Job DescriptionJob DescriptionSalary: Customer Success ManagerAbout Convr: Commercial Insurance Carriers are falling short on delivering compelling customer experiences. Outdated business processes, inaccurate data and technologies are holding them back from elevating and delivering on better customer experience. In addition, this is adding costs to doing...