HCM Customer Service Associate

2 weeks ago


Schaumburg, United States iSolved Full time
Job DescriptionJob Description

We are a FAST GROWING Payroll, HR, and Benefits administration outsourcing company and we are looking to grow our team. We are locally owned and based in Schaumburg. The positon is full time and offers full health benefits, 401k wiht a match, flexible PTO policy, and a fun/casual work environment. We enjoy a Grade A office environment including an onsite cafe and deli, relaxing common areas, and a full fitness center. Conveniently located in Schaumburg, close to Woodfield Mall.

Position Overview

• Responsible for quality service for clients on our Human Capital Management solution.

• Inputs data from time sheets, production records, or individual time cards to out cloud based application.

• Responds to and resolves client questions and payroll issues in a timely and professional manner.

• Accurate and timely preparation of client payrolls.

• Maintaining a high client retention rate through superior customer service.

• Ability to maintain quality and accuracy in a fast paced, multi-tasking, detail oriented, deadline restricted environment.

• Researches and resolves customer service and/or processing issues when required.

• Ensures upward communication to management regarding department, employee or customer concerns.

• Responsible for training clients as needed.

Job Requirements

• Requires a high school diploma.

• Minimum of 1-3 years of customer service experience in the field or in a related area.

• Knowledge of commonly-used concepts, practices, and procedures within payroll, benefits or HR is helpful.

• Relies on instructions and pre-established guidelines to perform the functions of the job.

• Knowledge of commonly used software applications (Word, Excel, Adobe, etc) and quick learner of new software.

• Team player a must.

• Payroll Service Bureau or other related experience preferred.

Our Pledge To You:

AmCheck provides and exciting work environment that is technology driven and people-oriented. Full-time positions within the company offer a competitive salary, 401(k) savings plan and a comprehensive benefits package that includes medical, dental, vision, disability and other offerings. Join us as we achieve our goals and succeed in our industry.

Powered by JazzHR

GPSaKNMDQA


  • HCM Customer Service Associate

    Found in: beBee jobs US - 1 week ago


    Schaumburg, Illinois, United States DO NOT USE - isolved Full time

    We are a FAST GROWING Payroll, HR, and Benefits administration outsourcing company and we are looking to grow our team. We are locally owned and based in Schaumburg. The positon is full time and offers full health benefits, 401k wiht a match, flexible PTO policy, and a fun/casual work environment. We enjoy a Grade A office environment including an onsite...


  • Schaumburg, United States Park Lane Jewelry Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Associate to join our team! You will be responsible for helping customers with product and promotion information. Responsibilities:Handle customer inquiries and complaints thru e-mail. Provide information about the company, products and services.Troubleshoot and resolve product issues...


  • Schaumburg, United States Warburton Group Full time

    Job DescriptionJob DescriptionRESPONSIBILITIES: The Customer Service Sales Associate is responsible for communication with customers on a daily basisGreet and communicate with account decision-makersIncrease customer base and loyaltyMonitors marketplace information on pricing, products, and current promotionsOrder entry and communicationMeeting company goals...


  • Schaumburg, United States Wise Guys Vapes Full time

    Main Responsibilities include: - Welcomes customers by greeting them and offering them assistance - Directs customers by escorting them to racks and counters and suggesting items - Advises customers by providing information on products - Processes payments by totaling purchases and processing checks, cash, and store or other credit cards - Contributes as...


  • Schaumburg, United States New York Life Full time

    **Customer Service Professional 85581** * **Please wait...** **Location:** Schaumburg, IL, US When you join New York Life, youre joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through...

  • Director of Customer Service

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Schaumburg, United States LaSalle Network Full time

    Lasalle Network is thrilled to be partnered with a global automation manufacturer that is seeking a Director of Customer Service. In this role, you'll lead their dynamic Customer Service Department, overseeing a team of 20+ representatives and supervisors. This role involves driving continuous improvement in processes, systems and training to ensure...


  • Schaumburg, United States LaSalle Network Full time

    Lasalle Network is thrilled to be partnered with a global automation manufacturer that is seeking a Director of Customer Service. In this role, you'll lead their dynamic Customer Service Department, overseeing a team of 20+ representatives and supervisors. This role involves driving continuous improvement in processes, systems and training to ensure...


  • Schaumburg, United States LaSalle Network Full time

    Lasalle Network is thrilled to be partnered with a global automation manufacturer that is seeking a Director of Customer Service. In this role, you'll lead their dynamic Customer Service Department, overseeing a team of 20+ representatives and supervisors. This role involves driving continuous improvement in processes, systems and training to ensure...


  • Schaumburg, United States LaSalle Network Full time

    Lasalle Network is thrilled to be partnered with a global automation manufacturer that is seeking a Director of Customer Service. In this role, you'll lead their dynamic Customer Service Department, overseeing a team of 20+ representatives and supervisors. This role involves driving continuous improvement in processes, systems and training to ensure...

  • Director of Customer Service

    Found in: Appcast US C2 - 1 week ago


    Schaumburg, United States LaSalle Network Full time

    Lasalle Network is thrilled to be partnered with a global automation manufacturer that is seeking a Director of Customer Service. In this role, you'll lead their dynamic Customer Service Department, overseeing a team of 20+ representatives and supervisors. This role involves driving continuous improvement in processes, systems and training to ensure...


  • Schaumburg, United States Prismhc Full time

    ** Customer Service Specialist** ** Prism Health Care Services** ** Schaumburg, IL** Health, Dental, Life Insurance, 401k and generous Personal Time Off benefits are available for full-time employees. **Basic Function:** Under the direction of the Customer Service Lead, this position is responsible for all customer service activities, adhering to process...


  • Schaumburg, United States Direct Recruiters Full time

    Seeking Director of Customer Service Our Client: - Well-Established and Aggressively Growing Manufacturer of Factory Automation Products - Selling products to a variety of industries including automotive, medical equipment, consumer packaging, semiconductor, etc. - One stop shop for all factory automation equipment as they work as both a manufacturer and...

  • Service Manager

    1 week ago


    Schaumburg, United States Sterling Engineering Inc. Full time

    Job DescriptionJob DescriptionService Manager Schaumburg, IL $100K-110K This position is responsible for managing all ongoing and future mechanical and electrical installs and service calls at Customer and OEM locations working within the company's guidelines. Job Description: Manages employees and is responsible for hiring, termination and disciplinary...


  • Schaumburg, United States Convr Full time

    Customer Success Manager **About Convr**:Commercial Insurance Carriers are falling short on delivering compelling customer experiences. Outdated business processes, inaccurate data and technologies are holding them back from elevating and delivering on better customer experience. In addition, this is adding costs to doing business. Above and beyond the...


  • Schaumburg, United States Crunch Fitness Full time

    Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the...


  • Schaumburg, United States Convr Full time

    Job DescriptionJob DescriptionSalary: Customer Success Manager About Convr: Commercial Insurance Carriers are falling short on delivering compelling customer experiences. Outdated business processes, inaccurate data and technologies are holding them back from elevating and delivering on better customer experience. In addition, this is adding costs to doing...


  • Schaumburg, United States PayComplete Full time

    About the Company:PayComplete is the global leader in physical finance, dedicated to innovating self-service experiences and operations for both consumers and employees. It serves a broad range of industries, including retail, transportation, financial services, vending, cash centers, mints and more. Industry leaders such as HMS Host, work with PayComplete...

  • Service Operations Coordinator

    Found in: Appcast US C2 - 1 week ago


    Schaumburg, United States PayComplete Full time

    About the Company:PayComplete is the global leader in physical finance, dedicated to innovating self-service experiences and operations for both consumers and employees. It serves a broad range of industries, including retail, transportation, financial services, vending, cash centers, mints and more. Industry leaders such as HMS Host, work with PayComplete...

  • Service Operations Coordinator

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Schaumburg, United States PayComplete Full time

    About the Company:PayComplete is the global leader in physical finance, dedicated to innovating self-service experiences and operations for both consumers and employees. It serves a broad range of industries, including retail, transportation, financial services, vending, cash centers, mints and more. Industry leaders such as HMS Host, work with PayComplete...


  • Schaumburg, United States Bath & Body Works Full time

    **Description** At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work....