Custom Spaces Market Manager

4 weeks ago

New York, United States The Container Store Full time

Overview:

The Custom Spaces Market Manager position is responsible for the execution and growth of Custom Spaces penetration for the stores in their market. This position partners with the General Manager and Store Managers of each store to drive sales results through Custom Spaces. This is a full-time, salaried, exempt position.

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Responsibilities:
  • Leads the custom spaces selling efforts in-store through training and establishing best practices and consistency across the market
  • Responsible for communicating current information to the market regarding custom spaces training, offers, processes
  • Communicates consistently with the General Manager on how best to support and grow custom space sales in their store
  • Develops relationships with interior designers, real estate developers and architects in the market
  • Coordinates with Support Center departments that work with customers in the execution of their custom space.
  • Partners with Installation Services on customers issues regarding measurements and installation needs
  • Coaches and supports in partnership with the General Manager/Custom Space Sales Manager all in-Home Design Specialists
  • Trains and coaches new Designers in all custom space product lines, systems, and processes.
  • Prioritizes time on the salesfloor in the Custom Space area with an emphasis on training and coaching the team for the purpose of driving sales and improving the customer experience
  • Meets regularly with the Design team to evaluate the selling performance of each store as it relates to custom spaces selling efforts
  • Acts as liaison and provides support for In-Home Organizers
  • Supports all company initiatives and directives (sales, visual, training, operations, staff development, etc.) ensuring successful execution
  • Maintains awareness of regional marketing, public relations, advertising, and community involvement activities in the market
  • Stays current and evaluates all company and store-specific reporting and applies that knowledge to driving sales and affecting positive change in the store

The Benefits of Working Here

Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include:

  • Competitive Pay
  • Medical/Dental/Vision Plans
  • Discount: 50% on Elfa, 40% on Merchandise and Gift Cards, 25% on Avera
  • Paid Time Off plus Holidays
  • 401(k) Retirement Plan
  • Ongoing training including our Leadership Development Program and Manager Training Program
  • Employee First Fund: providing grants to employees experiencing unforeseen emergencies
Qualifications:
  • College degree preferred
  • 3-5 years management/leadership experience
  • Experience in retail sales field, preferred
  • Ability to travel based on the business needs
  • Experience coaching and managing teams balancing the details as well as the broader view of the business
  • Experience managing others including career development, directing and evaluating work
  • Ability to work in a constant state of alertness and a safe manner
  • Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
  • Knowledge of industry business and passion for following trends in the industry
  • Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
  • Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
  • Flexible, with a positive attitude and passion for knowledge
  • Strong time management and organizational skills with the ability to successfully manage multiple projects at once
  • Possesses focused attention to detail while working quickly and accurately under pressure
  • Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information

The Container Store promotes a smoke-free, drug-free environment.

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act

Stores Physical Requirements

State Specific Notices

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