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Front Counter Associate-Bi-lingual in Spanish

3 months ago

Baton Rouge, United States SOUTHERNCARLSON INC Full time

Front Counter Associate-Bi-lingual in Spanish Baton Rouge, LA, USA Req #12925 Tuesday, July 23, 2024 WHO WE ARE We are SouthernCarlson, and our foundation of service and commitment began in 1947. We have the broadest selection of high-quality products from leading suppliers in the industry along with tool repair services to keep businesses running. We provide expertise in both the products we offer and the solutions we propose. SouthernCarlson is The Contractors Choice for professional-grade tools, fasteners, jobsite supplies and expert service. Core Values: Respect: We build relationships on trust, collaboration and kindness while taking the time to learn, grow and celebrate wins together. Integrity: We go above and beyond to help customers and employees and do what we can to help resolve issues. Teamwork: We support and encourage each other while working together to ensure each customer has a top-notch experience. Family Environment: We are a nationwide company with small business locations that provides a family-like environment. Do you enjoy talking to customers and have a background in Front Counter and working in a warehouse environment? Are you looking for an opportunity that opens doors to learning new areas and growth within a company? If so, we are looking for you to join our exceptional team as our Front Counter/Warehouse Associate in Baton Rouge, LA Bi-lingual in Spanish is a plus This position is full-time Monday through Friday. Hours are 7am to 3:30pm. No weekends What You Will Be Doing: Be the face of our company by greeting and welcoming customers in a friendly and professional manner upon store arrival, and provide assistance via phone and email inquiries. Interact with our sales representatives, branch managers and sales support to provide assistance with a variety of tasks – from pulling orders to simple tool repairs. Develop relationships with our customers by understanding and explaining our products and proactively up-selling when a need is identified that we can meet. Assist with merchandising and maximize our store’s potential by ensuring products are placed exceptionally well. Look at our processes with an eye to recommend ways to streamline and create efficiency. Complete warehouse tasks including delivery loading, unloading, sorting, picking, stocking, staging of inventory and any other warehouse duties as assigned. Load and unload materials to and from designated storage area, such as racks, shelves, or vehicles. Compare and reconcile system inventory levels against physical count of stock. Maintain condition of work area (i.e. free of trash, product in correct location, etc.). Follow Company safety policies and procedures and encourage other associates to do the same. Receive and fill inventory orders for customers. Operate forklift or other machinery in order to complete tasks. Perform other duties as assigned. You Might Be A Good Fit If You Have: You have at least 1 year of front counter sales or sales support or customer service experience with a High School Diploma or GED. 1 year warehouse experience and comfortable operating a forklift. Communicate Effectively: You connect with others effectively and clearly (both in person and over the phone) with strong and friendly communication skills. Take Initiative: You are a self-driven team player with a can-do attitude, comfortable with sales, and ready to step up and help others without being asked. Build Relationships Easily: You are ready to WOW our customers and deliver the best experience possible Love Tech: You’re tech savvy with helping our customers via phone and email, along learning to navigate our product system easily. Focus on the Details: You’re organized, highly efficient and know how to develop specific goals and prioritize with minimal supervision. Physical Demands: Frequent holding and grasping with the hands when loading and unloading merchandise and tying down product. Ability to lift 50 pounds on a regular basis and lift up to 75 pounds on an occasional basis. WHY YOU’LL LOVE IT HERE: Daytime shift with great hours Our collaborative culture and family environment. Opportunities for career growth Competitive benefits package, including health, dental and vision. Opportunity to enroll in our 401k program with company match. Paid time off. Notice: Offer for this position is contingent upon the completion of a satisfactory background check and a satisfactory drug screen. SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin. #J-18808-Ljbffr