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Engagement Specialist
2 months ago
About This Position
CRJ wants you to join our growing team of compassionate and dependable Engagement Specialists to support the wonderful individuals we serve This is a full-time, 40-hrs/week, exempt position that will be working in our New London, CT location. This position is eligible for benefits and has an hourly rate starting at $25/hr.
This is a fantastic opportunity to receive valuable training to not only start your career but also to advance it. CRJ offers opportunities for tremendous career advancement and professional development.
This position is responsible for the provision of a wide range of clinical and clinically related duties for Adult Behavioral Health Services. The position will support and work in concert with the program’s licensed clinicians and prescribers and be the liaison between the program and the JBSSD referral source.
Duties and Responsibilities:
Engagement specialist will be the point of contact when communicating with JBCSSD referral source.
Responsible for receiving referrals from the referral source and ensuring clients are scheduled within 2 business days of receiving the referral. If the client is not able to have an intake scheduled within 2 weeks of referral, the Engagement Specialist will inform JBCSSD referral source and work to remedy.
Remain in close communication with clients to inform them of all appointments. Ensure the appointment reminder system is up to date and active to decrease no-show rate.
Attend daily clinical huddles to inform team members of new referrals and update reports needed to be submitted.
Attend any meetings and training scheduled by JBCSSD.
Work in concert with the data specialist to ensure all reports are entered in CDCS system accurately and timely including evaluation reports, progress reports, and discharge reports.
Along with the Data Specialist, the Engagement Specialist will be responsible for overseeing the WAI-SV is administered quarterly and surveys are forwarded to JBCSSD.
Engagement Specialist will ensure incident reports are submitted accurately and timely.
Meet with clients to assess needs and treatment progress and report back to the clinical team any necessary updates regarding client needs.
Coordinates clinical case management services for clients with a variety of community-based service providers including in areas of housing, employment; screens and ensures clients’ eligibility for Medicaid, Medicare, and other benefits, including but not limited to SSI and SSDI; makes referrals for additional services and supports as needed.
Meet weekly with Clinical Director for individual supervision to discuss cases and problem solve any issues that may arise.
Job Qualifications:
Bachelor’s degree in social work, Counseling, Psychology, or Criminal Justice preferred.
Minimum of two years of experience in the field of behavioral health and working with justice-involved populations.
Experience working with other organizations providing services to justice-involved populations a plus.
Must have excellent verbal and written communication skills to work effectively with clients, staff, and administrators; ability to speak Spanish a plus.
Valid Driver’s License is required.
Must be proficient in Microsoft Word, Excel, and Outlook.
Must have internet research skills and ability to use data.
About Us
Community Strategies (CS)
supports adults with developmental or intellectual disabilities through specialized services that include Day Programs, Shared Living arrangements with providers, as well as over forty community-based group homes.
Social Justice Services (SJS) , supports those leaving incarceration to make positive, sustainable life transitions through residential and non-residential programs.
Behavioral Health (BH)
has worked to break cycles of violence, crime, and incarceration by providing client-centered interventions and support services to empower and strengthen individuals, families, and communities. BH provides domestic violence treatment and education, community reentry services, mentoring programs, and intensive outpatient programs.
The Crime and Justice Institute (CJI)
is a non-profit organization working at the local, state, and national level to improve public safety and the delivery of justice. CJI provides technical assistance, research, and other services to improve outcomes in policing, the corrections system, pre-trial, re-entry, community supervision, and juvenile justice.
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