Receptionist

2 months ago

Apple Valley, United States PDS Health Full time

Description:

Now is the time to join Apple Valley Smiles Dentistry and Orthodontics Dental Group. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today

Overview:

The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).

Responsibilities

  • Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework

  • Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit

  • Schedule appointments that result in each healthcare provider having a smooth, productive day

  • Interact and communicate with patients and guests in the reception area during their wait time

  • Answer telephones in a timely manner and handle all calls with efficiency and thoroughness

  • Ensure that all tasks on the front office checklist are completed daily

  • Post payments to patient accounts in accordance with Company policies

  • Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit

  • Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patients arrival and presenting any pertinent patient information to the back-office team

  • Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance

  • Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner

  • Active participant in daily morning huddles, monthly team meetings and any other meetings as required

  • Thorough understanding of business imperatives and how the role directly impacts metrics

  • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework

  • Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection

  • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully

  • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies

  • Other duties and responsibilities as assigned

Qualifications

  • High School Diploma or general education degree (GED)

Preferred

  • Prior course work or on-the-job training in the fields or dentistry, insurance, or business

Knowledge/Skills/Abilities

  • Knowledge of office practices, technology applications and patient insurances

  • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)

  • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)

  • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)

  • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)

  • Influencer (active listener/observer of behavior; creates a win/win need for change)

  • Self-motivated, reliable individual capable of working independently as well as part of a team

  • Ability to manage tasks and time effectively without compromising the quality of the work

  • Excellent interpersonal, oral and written communication skills

  • Ability to handle and maintain extreme confidentially with patient records

  • Organized, detail-oriented individual able to work in a fast-paced environment

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community

Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Salary Information:
$16.00-$21.50 / Hourly

  • Receptionist

    4 weeks ago

    Scotts Valley, California, United States Brookdale Senior Living Full time

    Receptionist RoleBrookdale Senior Living is seeking a skilled Receptionist to join our team. As a Receptionist, you will be the first point of contact for visitors and residents, providing a warm and welcoming experience.Key ResponsibilitiesGreets visitors and answers questions, ensuring a positive first impression.Sorts, delivers, and collects mail, and...

  • Receptionist

    6 months ago

    Scotts Valley, United States Brookdale Senior Living Full time

    Receptionist Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA) Make Lives Better Including Your Own .If you want to work in an environment where you can become your best possible self, join us! You’ll...

  • Receptionist

    1 month ago

    Castro Valley, United States PACS Inc Full time

    Valley Pointe Nursing and Rehab Center is a 5 Star rated Skilled Nursing Facility located in beautiful Castro Valley, CA. We are currently in need of a front desk receptionist who can assist with administrative duties and help provide a warm and friendly environment for visitor, patients and staff. Schedule Full Time Pay: $19+ (more with experience) The...

  • Receptionist - Temp

    1 month ago

    Fountain Valley, United States Two Roads Professional Resources Full time

    And Scope:The Receptionist performs routine clerical, customer service and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping. This position will be from 11/7 - 11/15. Receptionist, Administrative, Staffing

  • Receptionist

    6 days ago

    Spring Valley, United States Installed Building Products Full time

    Welcome and assist visitors, clients, and employees as they enter the premises. Provide information about the company and direct individuals to the appropriate personnel or department. Manage incoming phone calls in a courteous and professional manne Receptionist, Manufacturing, Administrative

  • Receptionist

    4 months ago

    Spring Valley, United States Covenant Living Communities Full time

    We Are Inspired to Serve. Join us! Part of a nation wide family of Continuing Care Retirement Communities, Covenant Living is seeking a Receptionist. This position is accountable for greeting residents, staff, and visitors in person or on the telephone, in a manner that promotes Covenant Living in a positive, professional way. In this role, the Receptionist...

  • Receptionist

    4 months ago

    Spring Valley, United States Covenant Living Full time

    We Are Inspired to Serve. Join us! Part of a nation wide family of Continuing Care Retirement Communities, Covenant Living is seeking a Receptionist. This position is accountable for greeting residents, staff, and visitors in person or on the telephone, in a manner that promotes Covenant Living in a positive, professional way. In this role, the Receptionist...

  • Receptionist

    3 weeks ago

    Mohave Valley, United States Polly's Chiropractic Full time

    Immediate opening for front desk receptionist in a very busy doctor’s office. Great people skills, organization, and ability to work in fast paced fun environment. Previous experience would be great but not essential for the right applicant. Positive attitude, good work ethic, team player, and love of people all required to be successful in this position....

  • Receptionist

    2 weeks ago

    Willow Valley, United States Polly's Chiropractic Full time

    Immediate opening for front desk receptionist in a very busy doctor’s office. Great people skills, organization, and ability to work in fast paced fun environment. Previous experience would be great but not essential for the right applicant. Positive attitude, good work ethic, team player, and love of people all required to be successful in this position....

  • Receptionist

    2 weeks ago

    Mohave Valley, United States Polly's Chiropractic Full time

    Immediate opening for front desk receptionist in a very busy doctor's office. Great people skills, organization, and ability to work in fast paced fun environment. Previous experience would be great but not essential for the right applicant. Positive attitude, good work ethic, team player, and love of people all required to be successful in this position....

  • Receptionist

    2 weeks ago

    Mohave Valley, United States Polly's Chiropractic Full time

    Immediate opening for front desk receptionist in a very busy doctor’s office. Great people skills, organization, and ability to work in fast paced fun environment. Previous experience would be great but not essential for the right applicant. Positive attitude, good work ethic, team player, and love of people all required to be successful in this position....

  • Legal Receptionist

    4 days ago

    Carmel Valley, United States Balance Staffing - Salinas Full time

    Job DescriptionJob DescriptionOur law office is seeking a friendly and organized Legal Receptionist to manage our front desk. In this role, you will answer and redirect phone calls when necessary, greet clients and other visitors at the office when they arrive, schedule client appointments, and take accurate messages for attorneys and other staff. On a daily...

  • Franchise Receptionist

    3 weeks ago

    Missouri Valley, Iowa, United States H&R Block Full time

    About the Role:We are seeking a highly skilled and customer-focused Receptionist to join our team at H&R Block. As a Receptionist, you will be the first point of contact for our clients, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Answer phones and greet clients in a personalized and friendly mannerMatch...

  • Receptionist

    2 weeks ago

    Penn Valley, United States Aledade Full time

    Location: Sierra Care PhysiciansPosition: ReceptionistJOB TITLE: ReceptionistREPORTS TO: Office SupervisorSUPERVISION RECEIVED FROM: Office SupervisorSUPERVISION EXERCISED: NoneTYPICAL PHYSICAL DEMANDS: Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing...

  • Receptionist

    3 months ago

    Spring Valley, United States Serenity Center Full time

    OFFICE RECEPTIONIST  Full Time  Salary Range $18-$22 Per HourGreet patients, families, staff, and visitors Answer and appropriately handle incoming phone calls, faxes, and electronic messages Register new patients in the EHR and assist with any required paperwork, as appropriate Handle insurance related tasks such as verifying patient eligibility,...

  • Receptionist

    2 months ago

    Center Valley, United States Boyle Construction Full time

    Boyle Construction prides itself on building better together for over 47 years. Our employees are part of the growing Boyle family in its third generation of leadership. We invest in our employees’ careers and strive to provide opportunities to meet your career goals. Our long-term employees enjoy mentoring new staff to learn the Boyle way of building...

  • Receptionist

    2 weeks ago

    Spring Valley, United States Pacific Center of Health Full time

    Busy acupuncture/massage clinic seeks multi-tasking front desk receptionist. Job requires a great attitude greeting patients, accuracy with data entry, processing patient payments, scheduling, insurance verification, etc. Skills needed to be successful are: great communication skills (verbal and written), ability to learn quickly and accurately, calm under...

  • Receptionist-Administrative Assistant

    20 hours ago

    Spring Valley, United States Promenade at Chestnut Ridge Full time

    Promenade at Chestnut Ridge - The Promenade at Chestnut Ridge is seeking a high functioning full time receptionist/ administrative assistant from 830am - 5pmThe receptionist/ administrative assistant is the initial contact and first impression of the assisted living community. They are responsible for greeting visitors, handling both external and internal...

  • Receptionist

    2 months ago

    Fountain Valley, United States MemorialCare Health System Full time

    Description Title: Receptionist Location: Fountain Valley, CA Department: Radiology Diagnostic Status: Per Diem Shift: Variable (8hr) Pay Rate*: $23.00/hr At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for...

  • Receptionist - Bonaventure of Maple Valley

    2 months ago

    Maple Valley, United States Bonaventure Senior Living Full time

    Bonaventure of Maple Valley has an exciting job opening for a Receptionist! Paid Training, no experience necessary for the Receptionist position. From $17.75 to $18.75 We are looking for a Receptionist with excellent customer service skills who will be responsible for greeting visitors, answering phones, assisting the management team, and helping meet the...