Front Desk Receptionist

6 months ago


Simi Valley, United States National Vision Full time
Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 950 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.

For more details about America's Best, visitAmericasBest.com

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.

How would you like Sundays off? Yes, every Sunday we're closed

Job Description

What would you do? - The Specifics
  • Ensures high quality customer service while following all safety protocols.
  • Ensures a smooth flow of customers through the store.
  • Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
  • Processes and understands managed care plans while obtaining document information from the insurance company as needed.
  • Provides customers basic and accurate information.
  • Schedules and confirms appointments, follow-up visits and classes.
  • Files all patient records daily and pulls patient files for the next day's appointments.
  • Checks order status and notifies customers when orders are in or of any delays.
  • Keeps reception area tidy and presentable with all necessary materials.
  • Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
  • Participates in regularly scheduled mandatory communication meetings.
Qualifications

Are you the right fit? - The Suitable Talent
  • Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
  • 0-2 years related experience or training preferred.
  • Experience handling multiple phone lines preferred.
  • Strong customer service skills required.
  • Strong organizational skills required.


Additional Information

Taking Care of our People

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
  • Dental Receptionist

    4 weeks ago


    Paradise Valley, United States Princess Dental Staffing Full time

    Our private pratice outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.  We have great hours no weekend or evenings.  We offer medical, dental, 401K, holiday and vacation pay.   Who We Are We are a private pracitce in Paradise Valley.  We care deeply about our team and our...

  • Dental Receptionist

    4 weeks ago


    PARADISE VALLEY, AZ, United States Princess Dental Staffing Full time

    Our private pratice outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.  We have great hours no weekend or evenings.  We offer medical, dental, 401K, holiday and vacation pay.   Who We Are We are a private pracitce in Paradise Valley.  We care deeply about our team and our...

  • Receptionist

    4 weeks ago


    Mohave Valley, United States Polly's Chiropractic Full time

    Immediate opening for front desk receptionist in a very busy doctor’s office. Great people skills, organization, and ability to work in fast paced fun environment. Previous experience would be great but not essential for the right applicant. Positive attitude, good work ethic, team player, and love of people all required to be successful in this position....

  • Receptionist

    2 weeks ago


    Willow Valley, United States Polly's Chiropractic Full time

    Immediate opening for front desk receptionist in a very busy doctor’s office. Great people skills, organization, and ability to work in fast paced fun environment. Previous experience would be great but not essential for the right applicant. Positive attitude, good work ethic, team player, and love of people all required to be successful in this position....

  • Receptionist

    2 weeks ago


    Mohave Valley, United States Polly's Chiropractic Full time

    Immediate opening for front desk receptionist in a very busy doctor’s office. Great people skills, organization, and ability to work in fast paced fun environment. Previous experience would be great but not essential for the right applicant. Positive attitude, good work ethic, team player, and love of people all required to be successful in this position....

  • Receptionist

    2 weeks ago


    Mohave Valley, United States Polly's Chiropractic Full time

    Immediate opening for front desk receptionist in a very busy doctor's office. Great people skills, organization, and ability to work in fast paced fun environment. Previous experience would be great but not essential for the right applicant. Positive attitude, good work ethic, team player, and love of people all required to be successful in this position....


  • West Valley City, United States Holiday Inn Express & Suites, SLC Airport Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...

  • Receptionist

    3 days ago


    Castro Valley, United States PACS Inc Full time

    East Bay Post Acute is a 5 Star rated 49 bed Skilled Nursing Facility located in beautiful Castro Valley. We are currently in need of a front desk receptionist who can assist with administrative duties and help provide a warm and friendly environment for visitor, patients and staff. Full Time Pay: $19 The receptionist role is extremely important to our...

  • Receptionist

    1 month ago


    Castro Valley, United States PACS Inc Full time

    Valley Pointe Nursing and Rehab Center is a 5 Star rated Skilled Nursing Facility located in beautiful Castro Valley, CA. We are currently in need of a front desk receptionist who can assist with administrative duties and help provide a warm and friendly environment for visitor, patients and staff. Schedule Full Time Pay: $19+ (more with experience) The...


  • San Tan Valley, United States Serenity Healthcare Full time

    Job OverviewWe are seeking a highly organized and professional Front Desk Receptionist to join our team at Serenity Healthcare. As the first point of contact for our patients, you will play a crucial role in ensuring a smooth and efficient operation of the clinic.Key ResponsibilitiesGreet patients and visitors warmly, creating a positive and welcoming...

  • Receptionist

    3 months ago


    Spring Valley, United States Serenity Center Full time

    OFFICE RECEPTIONIST  Full Time  Salary Range $18-$22 Per HourGreet patients, families, staff, and visitors Answer and appropriately handle incoming phone calls, faxes, and electronic messages Register new patients in the EHR and assist with any required paperwork, as appropriate Handle insurance related tasks such as verifying patient eligibility,...


  • Spring Valley, Nevada, United States Southern Veterinary Partners Full time

    About the Role:We are seeking a highly organized and compassionate Veterinary Receptionist to join our team at Southern Veterinary Partners. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.Key Responsibilities:Receive and place calls to clients for scheduling...

  • Receptionist

    2 weeks ago


    Spring Valley, United States Pacific Center of Health Full time

    Busy acupuncture/massage clinic seeks multi-tasking front desk receptionist. Job requires a great attitude greeting patients, accuracy with data entry, processing patient payments, scheduling, insurance verification, etc. Skills needed to be successful are: great communication skills (verbal and written), ability to learn quickly and accurately, calm under...

  • Dental Receptionist

    2 weeks ago


    Fountain Valley, United States Princess Dental Staffing Full time

    p>Our dental practice is seeking an exceptional Dental Receptionist for an opportunity to join our dedicated team. Who We Are We are a team of three dentists, one part-time assistant and one part-time receptionist that are dedicated to providing the best quality care to our patients. Our focus is on digital, cosmetic, and special care dentistry - however,...


  • Green Valley, Arizona, United States Medix Full time

    Job Title: Front Desk Representative Job Overview: Medix is seeking a highly skilled and detail-oriented Front Desk Representative to join our team. As a Front Desk Representative, you will be responsible for providing exceptional patient care and administrative support to our clients. Responsibilities: Greet patients and visitors with a smile and in a...

  • Dental Receptionist

    5 days ago


    Fountain Valley, United States Princess Dental Staffing Full time

    Our dental practice is seeking an exceptional Dental Receptionist for an opportunity to join our dedicated team. Who We Are We are a team of three dentists, one part-time assistant and one part-time receptionist that are dedicated to providing the best quality care to our patients. We constantly push ourselves to learn more and become better providers. Our...

  • Dental Receptionist

    4 days ago


    Fountain Valley, United States Princess Dental Staffing Full time

    Our dental practice is seeking an exceptional Dental Receptionist for an opportunity to join our dedicated team. Who We Are We are a team of three dentists, one part-time assistant and one part-time receptionist that are dedicated to providing the best quality care to our patients. We constantly push ourselves to learn more and become better providers. Our...

  • Night Receptionist

    2 months ago


    Spring Valley, United States Serenity Center Full time

    OFFICE RECEPTIONIST Pay: 18$-22$ an hour  Hours:5pm-10pm/ 2pm-10pm Sundays are 9-5 Greet patients, families, staff, and visitors Answer and appropriately handle incoming phone calls, faxes, and electronic messages Register new patients in the EHR and assist with any required paperwork, as appropriate Schedule intake appointments based on provider...

  • Front Desk Associate

    4 weeks ago


    Valley Center, Kansas, United States In-Group Hospitality Full time

    Job Summary: As a Front Desk Associate at In-Group Hospitality, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay. You will be responsible for verifying guest information, assigning rooms, and handling all front office processes with accuracy and efficiency.Responsibilities:Register guests and...

  • Legal Receptionist

    1 week ago


    Carmel Valley, United States Balance Staffing - Salinas Full time

    Job DescriptionJob DescriptionOur law office is seeking a friendly and organized Legal Receptionist to manage our front desk. In this role, you will answer and redirect phone calls when necessary, greet clients and other visitors at the office when they arrive, schedule client appointments, and take accurate messages for attorneys and other staff. On a daily...