Customer Service Specialist
1 month ago
Overview:
Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you
We are looking for a Full-Time Remote Customer Service Specialist. Someone who is passionate about providing exceptional customer service and excited about being an important member of an awesome customer service team. You will do this by taking inbound and outbound telephone calls. In addition, you will be working with both internal and external customers to ensure a high-quality customer service experience while having the benefit of working from home. Our Remote Customer Service Specialists must be willing and able to report to their local office as needed, dependent on business need.
Benefits
- Medical, Dental & Vision
- Company provided STD, LTD, Life, & AD&D
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401(k) with company match
- Paid Time Off (PTO)
- Employee Stock Ownership Plan (ESOP)
- Wellness Program
- Parental Leave Benefit
- Tuition Reimbursement
- Employee Referral Program
- Propane Discounts
- Works with customers on a daily basis to sustain and improve business relationships.
- Uses fact-finding sales methods to customize Ferrellgas programs and services to meet the customer needs and strives to obtain new business.
- Ensures accurate account setup, maintenance, and the closing of all customer account information.
- Handles all customer issues by following our customer complaint resolution policy.
- Performs soft collections for customers on credit hold or past due as well as some cash handling
- High School Diploma or equivalent
- 1+ years' of customer service experience
- Willingness to report to local office if needed, dependent on business need
- Exceptional customer service and negotiation skills
- Strong organizational skills with typing and data entry experience
- Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.
- Proficient in Microsoft Office including Excel, Word, and Access.
-
Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
Applicants must not now, or any time in the future, require sponsorship for an employment visa.
Preferred Remote Qualifications:
- Windows 10 computers or higher operating system
- Computer must have 8GB of ram but preferably 16GB
- Hard wired to the modem is preferred
- Minimum cable, or DSL speeds of 100MB with 10MB upload speed
- The use of hotspots of any type are not stable, or suitable from any internet provider.
- Apple computers may be utilized, but nothing lower than 14.0 (High Sierra OS).
- Use of dual monitors is preferred but not required.
-
Customer Service Representative
3 weeks ago
Oklahoma City, United States Customer Labs Full timeDexter, a premier manufacturer and distributor of axles, suspension, brakes, doors, venting products, trailer parts and accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets, has an opportunity for a Customer Service Representative, National Accounts at our distribution...
-
Customer Service Specialist
1 week ago
Iowa, Louisiana, United States P&K Midwest Full timeThank you for considering a career opportunity with P&K Midwest.Position Overview:As a Customer Service Specialist, you will play a crucial role in our Service Department by addressing both internal and external customer inquiries effectively.Key Responsibilities:Manage the scheduling and allocation of tasks to Service Department personnel based on their...
-
Automotive Service Customer Care Specialist
1 week ago
Iowa City, Iowa, United States Johnson City AcuraMazda Full timePosition Overview:Johnson City Acura/Mazda is on the lookout for a dedicated and enthusiastic Automotive Service Customer Care Specialist to become a part of our dynamic team. This is a full-time role that presents a fantastic opportunity to engage in the vibrant automotive sector. In this position, you will collaborate closely with our service team to...
-
Retail Customer Support Specialist
2 weeks ago
Iowa City, Iowa, United States Mediserve Gray Full timeRetail Customer Support Specialist Company: Mediserve GrayJob OverviewThe Retail Customer Support Specialist acts as the primary point of contact for clients seeking durable medical equipment (DME) or over-the-counter retail products. This role involves collecting essential information and inputting it into the company’s database. The specialist will also...
-
Customer Loyalty Specialist
8 hours ago
Iowa City, Iowa, United States Erik Mickalson Agency Full timeJob OverviewThe Erik Mickalson Agency is seeking a skilled Customer Loyalty Specialist to join our team. As a key member of our organization, you will play a vital role in establishing and implementing strategies to build customer loyalty and drive business growth.Key ResponsibilitiesCustomer Relationship Management: Develop and maintain strong relationships...
-
Customer Service Specialist
5 days ago
Iowa City, Iowa, United States Batteries Plus Bulbs Full timeBatteries Plus Bulbs, the leading franchise in battery and light bulb retail, is actively seeking dedicated individuals for a Full-Time customer service role. Our store provides top national brands at competitive prices, and our knowledgeable team members serve as trusted advisors, offering solutions that set us apart from our competitors. Key...
-
Customer Service Representative
3 weeks ago
Iowa City, United States Time Financing Service Full timeWe have immediate openings for a full-time Customer Service Representative. We are Time Financing Service®. We are one of the largest independent consumer finance companies in North Carolina. Our company has 24 offices in the state and we are projecting continued growth. WE NEED YOU!!! The successful candidate must be energetic, willing to work hard and be...
-
Apparel Customer Service Specialist
1 week ago
Panama City, Florida, United States Army & Air Force Exchange Service Full timePosition Overview:As a Customer Experience Specialist in the realm of Apparel & Accessories, you will leverage your keen sense of style to assist our clientele in exploring fresh trends and expressing their unique fashion identities with assurance.Key Responsibilities:- Provide exceptional support to customers, ensuring a seamless shopping experience.-...
-
Customer Loyalty Specialist
3 days ago
Iowa City, United States Erik Mickalson Agency Full timeBenefits: 401(k) matching Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive hourly pay rate plus commission and/or bonuses Paid training Paid Time Off Job Summary The Customer Loyalty Specialist partners with the Agency Owner to establish and implement the systems, processes, and operations to build agency customer...
-
Customer Loyalty Specialist
1 day ago
Iowa City, United States Erik Mickalson Agency Full timeBenefits: 401(k) matching Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive hourly pay rate plus commission and/or bonuses Paid training Paid Time Off Job Summary The Customer Loyalty Specialist partners with the Agency Owner to establish and implement the systems, processes, and operations to build agency customer...
-
Customer Service Specialist
5 months ago
Missouri City, United States Staffmark Full timeAre you passionate about delivering exceptional service to customers? Staffmark has partnered with a prominent distribution company in Missouri City, TX, and we're seeking a dedicated Customer Service Specialist to join their team. This is your chanc Customer Service Specialist, Customer Service, Specialist, Retail, Staffing
-
Customer Loyalty Specialist
1 week ago
Iowa City, United States Erik Mickalson Agency Part time $12 - $18Job DescriptionJob DescriptionBenefits:401(k) matchingOpportunity for advancementPaid time offTraining & developmentBenefits/PerksCompetitive hourly pay rate plus commission and/or bonusesPaid trainingPaid Time OffJob SummaryThe Customer Loyalty Specialist partners with the Agency Owner to establish and implement the systems, processes, and operations to...
-
Retail Service Specialist
3 weeks ago
Iowa City, United States O'Reilly Auto Parts Full timeO'Reilly Automotive - 915 S Riverside Drive [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role...
-
Customer Service Specialist
1 week ago
Jersey City, New Jersey, United States Encodlelink Full timeJob Opportunity: Customer Service Specialist at Encodle LinkAbout Us: At Encodle Link, we emphasize personal development as a key element of our shared success. We cultivate a workplace that encourages ongoing education, skill enhancement, and career growth for our team members. Through extensive training and mentorship initiatives, we are committed to...
-
Customer Service Specialist
1 week ago
Panama City, United States Planet 13 Full timePlanet 13 (formerly VidaCann) is proud to be one of the largest, most advanced and sustainable providers of medical cannabis in Florida. Our mission is to help our Florida friends and neighbors live their healthiest lives with our all-natural, sun-grown cannabis products. We are currently looking for a Full-Time Customer Service Specialist to join our...
-
Customer Service Specialist
3 months ago
Grove City, United States FDA News Watch Full time**Customer Service Specialist** Health Care Logistics Grove City , OH 43123 **Position Title:** Customer Service Specialist **Reports To:** Sales Operations Manager **Classification:** Hourly **Hours:** M - F 11:30 am - 8:00 pm Join our team and have a successful growing career with Health Care Logistics! We have a casual and fun work environment with...
-
Logistics/Customer Service Specialist
3 months ago
Oklahoma City, United States Fuse3 Solutions Full timeLogistics/Customer Service Specialist Oklahoma City, OK Currently seeking a Logistics Specialist to provide great Customer Service for a position with a growing company in Oklahoma City, Oklahoma. The ideal candidate will possess at least 2 years of Logistics or Dispatch experience in the transportation industry. Responsibilities of the Logistics/Customer...
-
Customer Service Specialist
2 weeks ago
Traverse City, Michigan, United States JoAnn Full timeCustomer Service SpecialistSUMMARYThe primary role of the Customer Service Specialist is to provide an exceptional shopping experience by fostering creativity among customers and ensuring that the store remains a welcoming environment. All team members contribute to sales growth through in-depth product knowledge, innovative displays, and precise transaction...
-
Customer Experience Specialist-Firearms
4 months ago
Panama City, United States Army & Air Force Exchange Service Full timeAs a Customer Experience Specialist in Firearms/ Sporting Goods, you are responsible for ensuring an exceptional guest experience in the Firearms/ Sporting Goods departments. You will support a strong commitment to world class customer service and en Customer Experience, Firearm, Specialist, Experience, Customer
-
Customer Service Specialist
2 months ago
Nevada City, United States Ferrellgas Full timeOverview: Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you! We are...