Customer Service Admin

2 weeks ago

Rochester, United States ASSA ABLOY Fenestration Full time
Job Details

Job Location
ASSA ABLOY Fenestration Corporate - Rochester, NY

Position Type
Full Time

Education Level
High School

Salary Range
$18.00 - $20.00 Hourly

Travel Percentage
None

Job Category
Customer Service

Description

ASSA ABLOY is a global organization with over 50,000 employees across more than 70 countries. Every day, we help billions of people move through a safer, more open world with ease. ASSA ABLOY Fenestration defines our local area of expertise within our vast, global organization. Our company name distinguishes our team from other ASSA ABLOY companies. The Interlock and Caldwell brands remain integral to our company as product brands. They preserve the proud heritage of the Interlock brand, founded in New Zealand in 1961, and the Caldwell brand, founded in Rochester, New York in 1888.

Position Summary

The Customer Service Admin completes a variety of tasks and duties critical to the success of the Customer Service department.

Our ideal candidate will bring energy and professionalism to customer interactions, is highly detail oriented, and willing to take on multiple tasks that may differ every day.

Essential Job Functions
  • Answer the preferred customer phone line, and route calls accordingly
  • Aid in the accurate entry of orders into our ERP system
  • Work with Engineering and other departments to set up new item numbers as needed
  • Perform routine review of customers and distributors per the ASSA ABLOY export compliance guidelines
  • Execute basic customer open order reports as requested
Knowledge, Skills and Abilities
  • Analytical, with high attention to detail
  • Good organizational skills; ability to use dual monitors and function simultaneously in multiple systems
  • Teamwork - works well with other members of the department as well as others in the company
  • Ability to be resourceful and flexible as conditions change or while encountering obstacles
  • Good working knowledge of Microsoft Excel
  • Excellent attendance and flexible schedule (Hours 8am-5pm, Mon-Fri)
Qualifications

Educational & Certification
  • High School Diploma


Qualified applicants are asked to submit cover letter with resume, including salary requirements

At ASSA ABLOY, we believe our greatest asset is our people, and we strive for competitive compensation plans to attract the best talent. The salary range provided is a good faith estimate of what our ideal candidates are likely to expect, and we take into consideration a broad scope of factors, including but not limited to: skill sets, experience and training, education, licensure and certifications, and other business and organizational needs. In addition, we provide a comprehensive benefits package and paid time off.

ASSA ABLOY is committed to the policy of Equal Employment Opportunity. This policy expressly prohibits discrimination on the basis of sex, race, color, religion, creed, national origin, age, marital status, sexual orientation, disability, genetic predisposition or carrier status, veteran status or status as a member of any other protected group or activity.

  • Customer Service Coordinator

    2 weeks ago

    Rochester, New York, United States ASSA ABLOY Fenestration Full time

    {"Job Title": "Customer Service Admin", "Job Description": "Job SummaryASSA ABLOY Fenestration is seeking a highly detail-oriented and organized Customer Service Admin to join our team. As a key member of our Customer Service department, you will be responsible for completing a variety of tasks and duties critical to our success.Key ResponsibilitiesAnswer...

  • Customer Service Coordinator

    4 weeks ago

    Rochester, New York, United States Service Experts Full time

    Job SummaryThe Customer Service Coordinator is responsible for coordinating the daily scheduling and dispatching of field technicians to job sites. This role serves as the primary point of contact between customers and field staff, ensuring efficient communication and timely service while prioritizing jobs based on urgency and availability.Key...

  • Leave Admin Assistant III

    1 month ago

    Rochester, United States University of Rochester Full time

    Leave Admin Assistant III OpeningFull Time 40 hours Range URG 106 HR Admin Svc-Leave Admin Schedule8 AM-5 PM ResponsibilitiesGENERAL PURPOSE: Counsels University staff, faculty, supervisors, and business partners concerning University leave programs; specific administration of Short-Term Disability. Demonstrated working knowledge of Long-Term Disability...

  • Customer Service Ambassador

    4 weeks ago

    Rochester, New York, United States Regional Transit Service Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team at Regional Transit Service. As a key member of our Customer Service Team, you will play a vital role in delivering exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide...

  • Customer Service Representative

    4 weeks ago

    Rochester, New Hampshire, United States Service Credit Union Full time

    About the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Service Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, processing transactions, and building strong relationships with our customers.Key Responsibilities:Process...

  • Travel Nurse RN

    4 weeks ago

    Rochester, New York, United States TravelNurseSource Full time

    About the PositionWe are seeking a highly skilled and experienced Admin/Mgmt RN to join our team at TravelNurseSource. As a travel nurse, you will have the opportunity to work with a variety of healthcare facilities and patients, while also enjoying a competitive pay package and comprehensive benefits.Key Responsibilities:Provide high-quality patient care...

  • Service Technician

    1 month ago

    Rochester, United States Hobart Service Full time $23 - $31

    Service/ Repair Technician2163 NY-5, Seneca Falls, NY 13148, USAFull-timeFLSA Status: Non-ExemptCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,700 associates nationwide who serve as valued partners to our...

  • Service Technician

    3 weeks ago

    Rochester, United States Hobart Service Full time $23 - $31

    Service/ Repair Technician:2163 NY-5, Seneca Falls, NY 13148, USAFull-timeFLSA Status: Non-ExemptCompany Description:Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,700 associates nationwide who serve as valued partners to our...

  • HVAC Service Technician

    5 days ago

    Rochester, United States Service Experts Full time

    Position Title: Service TechnicianReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: Taylor HeatingLocation Address: 1775 Buffalo Rd., Rochester, NY 14624Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and...

  • HVAC Service Technician

    3 weeks ago

    Rochester, United States Service Experts Full time

    Position Title: Service TechnicianReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: Taylor HeatingLocation Address: 1775 Buffalo Rd., Rochester, NY 14624Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and...

  • Customer Service Representative

    3 weeks ago

    Rochester, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract employment opportunity for a dedicated Customer Service Representative in Durham, North Carolina. This role is integral to our team, primarily focusing on providing customer support, developing solutions to customer issues, and ensuring the provision of 100% service level to the customers. This role...

  • Customer Service Representative

    4 weeks ago

    Rochester, Michigan, United States Henderson Glass Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesRespond to...

  • Customer Service Representative

    3 weeks ago

    Rochester, Vermont, United States Bar Harbor Bank & Trust Full time

    Customer Service Representative OpportunityAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting our financial services to meet...

  • Customer Service Representative

    4 months ago

    Rochester, United States ADMAR Construction Equipment & Supplies Full time

    To greet our customers, generate sales and rental revenue by providing a consultative sales approach with both walk in and call in customers. Provide outstanding customer service. Essential Functions: Act as the front line customer service provider a Customer Service Representative, Customer Service, Equipment Rental, Customer Experience, Representative,...

  • Customer Service Representative

    2 weeks ago

    Rochester, New York, United States Kelly Full time

    Job Title: Customer Service SpecialistKelly is seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries, and ensuring customer satisfaction.Key Responsibilities:Respond to...

  • Customer Service Representative

    4 weeks ago

    Rochester, New York, United States Excellus BlueCross BlueShield Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Excellus BlueCross BlueShield Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key...

  • Customer Service Manager

    4 weeks ago

    Rochester, New Hampshire, United States Hannaford Supermarkets Full time

    About the RoleHannaford Supermarkets is seeking a highly skilled and experienced Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing exceptional customer service, leading a team of customer service representatives, and ensuring that our stores meet the highest standards of customer satisfaction.Key...

  • Customer Service Representative

    4 weeks ago

    Rochester, New York, United States KETER ENVIRONMENTAL SERVICES LLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at KETER ENVIRONMENTAL SERVICES LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our commercial customers, scheduling services, and resolving any issues that may arise.Key...

  • Customer Service Representative

    1 week ago

    Rochester, New York, United States DXP Enterprises Full time

    Job DescriptionAt DXP Enterprises, we are passionate about delivering exceptional customer service and technical expertise to our industrial customers. As a Customer Service Representative, you will play a vital role in supporting our customers' needs through our Innovative Pumping Solutions, Supply Chain Services, and MROP Products and...

  • Customer Service Representative

    3 weeks ago

    Rochester, New York, United States THE LION CLEAN Full time

    About The Lion CleanWe are a leading provider of residential and commercial cleaning solutions in France and the United States, founded in 2007 in Paris, France. Our mission is to listen to our clients, understand their needs, and provide an exceptional level of cleaning services.Job SummaryWe are seeking a positive and customer-focused individual to join...