Cloud System Administrator
2 weeks ago
Responsibilities:
- Contribute to Client operations & support, follow defined best practices, and implement support processes, for supporting the GTA tools and secure development tools.
- Coordinate application deployments, upgrades and changes with the relevant configuration management, application development teams, business stakeholders and leadership, define the upgrade and communication plan for the systems users, and send out upgrade, informational and outage notifications.
- ssist customer agencies in configuring AWS, Google Workspaces, and Azure accounts.
- Deploy the AWS architecture for Client Software Development tools including infrastructure, storage, compute, connectivity, and necessary configuration to ensure robust 24x7 availability and uptime.
- Contribute to the development and documentation of a robust patching and monitoring process and implement across all Client Dev-Ops-supported environments.
- Implement robust operational monitoring for all Client tools in scope by working with the QLIK team to develop and maintain publicly visible dashboards and application availability status, ensuring alerting is sent to appropriate stakeholders in case of an application or infrastructure outage.
- Regularly assess and maintain Client Security standards including, patching, hardening and use of standardized images.
- Contribute to incident management investigation and root cause analysis when tools or applications are affected, implement corrective and preventive actions; ensure the team is represented on IT outage bridges and communication channels when appropriate.
- Personally manage secure Linux servers in the data center and in AWS according to appropriate Federal and State guidelines (TIBCO).
- bility to effectively prioritize and execute tasks in a high-pressure, highly dynamic environment.
- daptive learner and always open to working on new tools and technologies.
- Strong written, oral, and interpersonal communications skills.
- Excellent problem-solving skills and demonstration of critical thinking.
- Monitors integration activity using the system console and reports abnormal behavior to management.
- Provides Tier-1 and Tier-2 support and participates in rotational on-call customer support.
- ssociates or higher post-secondary education degree in programming/systems or computer science AND Three (3) years of system administration experience OR High School Diploma or the equivalent (GED) AND a minimum of six (5) years of system administration or related work experience.
- 2 + years experience supporting commercial or government accounts in AWS.
- 3-6 years of demonstrated experience in System Administration Support in Linux or Unix.
- 2-3 years of demonstrated shell scripting experience (ksh, bash, etc).
- 2-3 years of demonstrated experience with configuring sudo scripts.
- Senior Linux operations & administration skills.
- 2-3 years experience utilizing AWS monitoring and logging solutions (CloudWatch, CloudTrail, Guard Duty, Centralized Logging, etc).
- (Preference will be given to candidates who demonstrate some or all of the following skills/experience):
- Good knowledge of Cloud infrastructure management in AWS, Azure, and Google Workspace.
- Experience with the common cloud environments, with a strong understanding of infrastructure as code.
- Windows operations & administration skills, in AWS or Azure.
- Google Workspace configuration and support experience.
- Scripting experience such as Python, Ansible and Terraform is a PLUS.
- Experience with Application support, managing infrastructure, monitoring and etc.
- Demonstrated history of working with code* suite of AWS tools.
- Experience with editing and developing IAM JSON rules.
- Experience utilizing Route53 for DNS.
- Demonstrated experience with AWS Certificate Manager, and utilization of external certificates in AWS.
- Familiarity with networking in AWS.
- Experience with compliance validation processes in AWS.
- n AWS Sysops Administrator and/or AWS Advanced Networking certification is a PLUS.
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