Forward Deployed Engineer

3 weeks ago


San Francisco, United States Factory Full time

Factory is on the lookout for versatile and dynamic Forward Deployed Engineers to play a crucial role in tailoring our Droids' capabilities to each customer's unique development ecosystem, ensuring seamless integration and maximum impact.

What you will do and achieve:

  • Work directly with customers to deeply understand their software development environment, processes, and unique challenges. Based on these insights, you will customize and configure our Droids to seamlessly fit into and enhance their workflows.
  • Go on-site to our customers to rapidly onboard them to Factory and drive down time to value.
  • Respond rapidly to customer needs, which may include integrating with new systems, troubleshooting and fixing critical issues in diverse codebases, or innovating on the fly to leverage Droids in novel ways that solve customers' specific problems.
  • Act as a bridge between our customers and our engineering teams, translating customer feedback into actionable product improvements and collaborating closely with internal teams to implement these enhancements swiftly and efficiently.
  • Continuously learn and stay updated on the latest in software development practices, tools, and technologies to ensure Factory remains at the forefront of automation and AI in engineering.
Qualifications:
  • Ideal candidates will have 3-4 years of experience, preferably with a background in companies known for their innovation in AI and software engineering, such as Palantir, C3.ai, OpenAI, Perplexity, Hugging Face, and Glean
  • Demonstrable capability to quickly grasp new technologies, programming languages, and software development practices. Proficiency across a broad tech stack is highly valued, as is the ability to make code changes across various parts of the Droid codebase.
  • Strong problem-solving skills, with a track record of identifying, diagnosing, and resolving complex technical issues in customer environments.
  • Excellent communication and interpersonal skills, with the ability to foster positive relationships with customers and work collaboratively across internal teams.
  • A hunger for learning and a drive to continuously improve, both in terms of personal skills and the product's value to customers. Must be motivated, proactive, and capable of thriving in a fast-paced, evolving startup environment.
  • The team goes into the office 5 days a week in San Francisco (walking distance to Caltrain).


  • San Francisco, United States Heliux Full time

    About HeliuxHeliux is reimagining enterprise software for industrials. Our platform is the only all-in-one enterprise operating system that natively unifies operations across engineering, supply chain, manufacturing, finance, and more – completely replacing legacy systems such as PLM, ERP, and MES with a reconstructed experience.Our team is made up of...


  • San Francisco, United States Scale AI Full time

    About Scale At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we're accelerating the abundance of frontier data to...


  • San Francisco, California, United States Forward Full time

    About Forward:Forward is revolutionizing the healthcare landscape by leveraging technologies that have been historically overlooked. As a pivotal member of our engineering team, you will play an essential role in transforming one of the most critical and challenged industries from the ground up.Founded by seasoned executives and engineering leaders from...


  • San Francisco, California, United States Forward Full time

    Job SummaryWe are seeking a highly skilled Software Engineer to join our team at Forward. As a key member of our IT team, you will play a critical role in building and scaling our software systems and infrastructure.Key ResponsibilitiesTackle complex problems at the intersection of software, hardware, and real-world applications.Collaborate with top-notch...


  • San Francisco, California, United States Forward Full time

    Job Summary:We are seeking a highly skilled Senior Software Engineer to join our team at Forward. As a key member of our engineering team, you will play a critical role in building and scaling our software systems to support our mission of making high-quality healthcare accessible to a billion people worldwide.Key Responsibilities:Tackle complex problems at...


  • San Francisco, California, United States Forward Full time

    About ForwardForward is a pioneering healthcare company on a mission to make high-quality healthcare accessible to a billion people worldwide. We're building a cutting-edge healthcare platform from the ground up, integrating hardware, software, and medical expertise under one roof. Our goal is to revolutionize the healthcare industry by creating a seamless...


  • San Francisco, California, United States Forward Full time

    About ForwardForward is a pioneering healthcare company on a mission to provide high-quality healthcare to a billion people worldwide. We're building a cutting-edge healthcare platform from scratch, integrating hardware, software, and medical expertise under one roof.Job SummaryWe're seeking a highly skilled IT Systems Engineer to join our team and play a...

  • Operations Specialist

    4 weeks ago


    San Francisco, California, United States Forward Full time

    Forward is on a bold mission to make high-quality healthcare available to a billion people across the globe. We're building the world's most advanced healthcare platform from the ground up, combining hardware, software, and doctors under one roof. Forward was founded in January 2016 by former executives and engineering leaders from Google and Uber. We are...

  • Operations Associate

    4 weeks ago


    San Francisco, California, United States Forward Full time

    Forward is on a bold mission to make high-quality healthcare available to a billion people across the globe. We're building the world's most advanced healthcare platform from the ground up, combining hardware, software, and doctors under one roof. Forward was founded in January 2016 by former executives and engineering leaders from Google and Uber. We are...


  • San Francisco, California, United States Forward Full time

    Forward is on a mission to revolutionize the healthcare industry by creating a comprehensive and innovative platform that provides high-quality care to a billion people worldwide. We're building a cutting-edge healthcare ecosystem from the ground up, integrating hardware, software, and medical expertise under one roof. As a key member of our IT team, you'll...


  • San Francisco, California, United States BHO Tech Full time

    Job SummaryAt BHO Tech, we are seeking a highly skilled Senior Systems Administrator, Security to join our team. This is a key role in maintaining the confidentiality, integrity, and availability of our systems and networks.Key ResponsibilitiesPerform network and system vulnerability security scans using open source and commercial toolsOwn system and device...


  • San Francisco, California, United States Forward Full time

    We are seeking a dynamic IT Operations Specialist to join our team. This role requires a proactive and solutions-oriented individual who thrives at the intersection of technology and practical application. You will be responsible for enhancing our IT infrastructure, streamlining our onboarding processes, and ensuring the seamless operation of our critical...


  • San Francisco, California, United States Watershed Full time

    About WatershedWe are a software company dedicated to helping organizations achieve their sustainability goals. Our platform provides a comprehensive solution for measuring and reducing carbon emissions.We are a mission-driven organization that values innovation, collaboration, and customer success. We are looking for a talented Engineering Manager to join...


  • San Francisco, United States Foothill Ventures Full time

    Job Description Ruli is your AI teammate that turbocharges legal operations. Ruli handles legal intake, answers team’s FAQs, automates legal review and assists with research and drafting. We focus on an AI-first, human-intuitive design approach to seamlessly advance legal teams. We are building an AI agent to reimagine enterprise legal operations,...


  • San Francisco, United States essential AI Full time

    Job DescriptionJob DescriptionEssential AI’s mission is to deepen the partnership between humans and computers, unlocking collaborative capabilities that far exceed what could be achieved today. We believe that building delightful end-user experiences requires innovating across the stack - from the UX all the way down to models that achieve the best user...

  • Operations Analyst

    4 weeks ago


    San Francisco, United States Forward Full time

    We are seeking a dynamic IT Operations Specialist to join our team. This role requires a proactive and solutions-oriented individual who thrives at the intersection of technology and practical application. You will be responsible for enhancing our IT infrastructure, streamlining our onboarding processes, and ensuring the seamless operation of our critical...


  • San Francisco, California, United States Optimism Full time

    About OptimismAt Optimism, we are dedicated to enhancing the Ethereum ecosystem by providing scalable infrastructure solutions. Our mission is to empower developers in the crypto space by offering reliable and efficient tools, akin to what AWS and GCP achieved for traditional web applications.Position OverviewIn this role, you will collaborate closely with...


  • San Francisco, California, United States Health at Scale Full time

    Health at Scale is the market leader in precision health -- digital health programs that offer smart, hyper-personalized insights to help individuals choose the best providers, treatments, care settings and lifestyle choices for their unique healthcare needs. Founded by leading machine learning and clinical faculty from MIT, Stanford, Harvard and the...


  • San Francisco, United States Hayden AI Technologies, Inc Full time

    About UsAt Hayden AI, we are on a mission to harness the power of artificial intelligence and machine learning to transform the way governments and businesses address real-world challenges.From optimizing bus lane and bus stop enforcement to pioneering digital twin modeling and beyond, our innovative mobile perception system empowers our clients to...


  • San Francisco, California, United States Foothill Ventures Full time

    Job DescriptionRuli is your AI teammate that turbocharges legal operations. Ruli handles legal intake, answers team's FAQs, automates legal review and assists with research and drafting. We focus on an AI-first, human-intuitive design approach to seamlessly advance legal teams.We are building an AI agent to reimagine enterprise legal operations, addressing a...