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Specialist Accounts Receivable

2 months ago

Aurora, United States Versiti Inc. Full time

Overview:

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary:

The Accounts Receivable Specialist is responsible for processing of accounts receivable transactions using multiple integrated software through all phases of customer maintenance, invoicing, collection of customer account balances, processing cash receipts, preparing customer account reconciliations and providing customer service.

Responsibilities:
  • Compiles, reconciles and processes transactions using computerized accounting software, including maintaining customers, updating service codes and price tables, adjusting billing statistics, entering accounts receivable transactions (cash application, adjustments, liquidations, match-offs, write-offs, prepayments) and filing and collection of insurance claims.
  • Prepares and distributes customer invoices, statements, credit memos, and summary usage reports at specified times.
  • Review accounts daily and actively pursue collection on assigned accounts greater than 60 days past due and achieve assigned collection metrics on reducing past due balances.
  • Initiate collection calls in a professional effective manner improving customer relations.
  • Identify and resolve recurring payment problems while establishing and maintaining effective and cooperative working relationships with the sales department and other internal staff.
  • Provide exceptional customer service regarding collection issues, processing of customer credits / refunds, account adjustments, resolving customer discrepancies and short payments.
  • Coordinates the timely and accurate filing and collection of insurance claims with the third party claim processor. Ensures claims are filed timely.
  • Summarize, analyze, and trend open receivable balances.
  • Manage the Accounts Receivable voicemail and resolve requests.
  • Reconcile and process transactions using ERP software, including creating and maintaining customers, performing accounts receivable transactions (cash application, adjustments, liquidations, match-offs, write-offs, and prepayments), and documenting notes and follow up activities.
  • Calculate, reconcile and process cash receipts. Investigate and resolve cash discrepancies timely.
  • Complete month-end, quarter-end, and year-end accounts receivable activities and ensure financial reporting and audit deadlines are met; analyze and prepare reports, schedules, graphs, statistics, and other management summaries.
  • Develops and maintains a network of information about current accounts receivable practices and works with others to implement selected projects.
  • Maintains an updated and approved written procedure manual for all assignments.
  • Collaborates with internal and external customers regularly to discuss customer service issues and surveys customers to identify improvements.
  • Provides suggestions into the development, and modification of accounting and service line billing systems and interfaces. Provides input into the creation of implementation project plans.
  • Performs other duties as assigned
  • Complies with all policies and standards


Qualifications:

Education

  • High School Diploma or equivalent required
  • Associate's Degree in a related field or be currently pursuing a degree in Accounting or Finance required
  • Bachelor's Degree in a related field or be currently pursuing a degree in Accounting or Finance required

Experience

  • 1-3 years Two years experience working with a large customer base, performing comprehensive accounts receivable and corporate collections. required

Knowledge, Skills and Abilities

  • Excellent communication, problem-solving and analytical skills required. required
  • Ability to perform customer account collection activities using phone and email collection processes. required
  • Detail oriented with strong analytical skills, including math aptitude, and the ability to locate and reconcile amount differences to ensure the accuracy of detail and summary data. required
  • Self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency. required

Tools and Technology

  • Experience with an integrated finance and accounting system. required
  • Strong working knowledge of spreadsheet, word processing, and other PC applications, including creation, use and improvements of documents, graphs and other reports. required