We have other current jobs related to this field that you can find below

  • Customer Service Representative

    1 month ago

    Cumming, United States Beaver Toyota of Cumming Full time

    Join Our Energetic Team as a Customer Service Representative at Beaver Toyota of Cumming!Are You the Voice of Exceptional Service? At Beaver Toyota of Cumming, we're more than just a dealership; we're a community! We are seeking an enthusiastic Customer Service Representative who can be the welcoming voice to our customers. This role is your chance to...

  • Customer Service Representative

    3 months ago

    Cumming, United States Beaver Toyota of Cumming Full time

    Job DescriptionJob DescriptionJoin Our Energetic Team as a Customer Service Representative at Beaver Toyota of Cumming!Are You the Voice of Exceptional Service?At Beaver Toyota of Cumming, we're more than just a dealership; we're a community! We are seeking an enthusiastic Customer Service Representative who can be the welcoming voice to our...

  • Customer Service Representative

    3 weeks ago

    Cumming, United States Arrow Exterminators Full time

    Are you ready to join a team where your contributions are valued, and your career growth is limitless? Look no further than Arrow Exterminators in Cumming, GA! As one of the largest home improvement companies in the US, we're committed to protecting the health and property of our customers while maintaining a family-friendly atmosphere that fosters...

  • Customer Service Representative

    3 months ago

    Cumming, United States Arrow Exterminators Full time

    Job DescriptionJob DescriptionAre you ready to join a team where your contributions are valued, and your career growth is limitless? Look no further than Arrow Exterminators in Cumming, GA!As one of the largest home improvement companies in the US, we're committed to protecting the health and property of our customers while maintaining a family-friendly...

  • HVAC Customer Service Representative

    3 months ago

    Cumming, United States Andy Lewis Heating and Air, LLC Full time

    Job DescriptionJob DescriptionJob DescriptionGREAT LOCAL HVAC Company looking for a career-oriented individual searching full-time HVAC Customer Service Representative with the following qualifications: Able to multi-task, accurate data input, and great phone interaction skills. Duties / ResponsibilitiesRoutes technicians to callsSupport techniciansInteracts...

  • Customer Service Representative

    3 weeks ago

    Cumming, United States Specialty Appliances Inc Full time

    Job Type Full-time Description We are currently seeking a motivated, talented Customer Service Representative to join our customer care team. Do you enjoy talking to people and answering questions? We have a high call volume office that speaks with Orthodontist and Dentist offices to answer questions regarding our appliances, take payments, track case...

  • Retail Customer Service Representative

    17 hours ago

    Cumming, Georgia, United States BJ's Wholesale Club Full time

    Job Summary:We are seeking a highly skilled and customer-focused Retail Customer Service Representative to join our team at BJ's Wholesale Club. As a key member of our sales floor team, you will be responsible for providing exceptional service to our members, executing sales strategies, and driving business results.Key Responsibilities:Execute sales...

  • Customer Service Representative Call Center

    1 month ago

    Cumming, United States Septic Blue Full time

    Job DescriptionJob DescriptionSeptic Blue Inc. Cumming, GAWere growing and were looking for detail-orientated Customer Service and Dispatch Representatives for a call center.This is a Full-time, direct hire position; Work in an office environment.Here Are Just Some Things A Customer Service Rep Will Do:Receive and process service requests by phone...

  • Insurance Customer Service Representative

    2 months ago

    Cumming, United States Todd Hoffman Agency Full time

    Job DescriptionJob Description**Candidate must have an Active Property and Casualty License to be considered. Preferred candidate has Insurance experience.**The Todd Hoffman Agency, established in 2014, is an independent insurance agency dedicated to providing personalized and comprehensive insurance solutions. We prioritize our clients' goals, taking...

  • Customer Engagement Representative

    4 days ago

    Cumming, Georgia, United States Eric Rose - State Farm Agent Full time

    Join Our Team as a Customer Engagement RepresentativeWe invite you to become a part of our dedicated team at Eric Rose - State Farm Agent. We are seeking a customer-oriented professional who thrives in a public-facing role.This position provides a unique opportunity to enhance your business acumen, gain industry insights, and acquire valuable sales...

  • Patient Services Representative

    4 weeks ago

    Cumming, United States Covenant Surgical Partners Full time

    Are you looking to join a growing and thriving medical practice? Do you want to advance your career in the medical field? Marietta Eye Clinic is actively looking to hire an experienced Patient Services Representative to help us keep growing. About the Opportunity: The Patient Services Representative will be responsible for, check-in/ check-out, receiving...

  • Heavy Equipment Technician

    3 days ago

    Cumming, Georgia, United States Georgia Land Equipment, LLC Full time

    Job OverviewGeorgia Land Equipment, LLC is seeking a reliable Heavy Equipment Technician with expertise in both diesel and gasoline engines, as well as hydraulic systems maintenance and repair. This is a full-time opportunity for a dedicated professional.Key ResponsibilitiesPerform maintenance and repairs on a variety of machinery including tractors, heavy...

  • Patient Services Representative

    2 months ago

    Cumming, United States Covenant Physician Partners Full time

    Are you looking to join a growing and thriving medical practice? Do you want to advance your career in the medical field? Marietta Eye Clinic is actively looking to hire an experienced Patient Services Representative to help us keep growing. About the Opportunity: The Patient Services Representative will be responsible for, check-in/ check-out, receiving...

  • Customer Service Rep

    3 months ago

    Cumming, United States Septic Blue Full time

    Job DescriptionJob DescriptionSeptic Blue Inc. Cumming, GAWere growing and were looking for detail-orientated Customer Service and Dispatch Representatives for a call center.This is a full-time, direct hire position;Here Are Just Some Things A Customer Service Rep Will Do:Receive and process service requests by phone (primarily), fax or email.Prepare routing...

  • Customer Service Representative

    3 months ago

    Cumming, United States David Korede - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Customer Service Representative

    3 months ago

    Cumming, United States Evan Profeta - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Customer Service Call Center

    3 months ago

    Cumming, United States Septic Blue Full time

    Job DescriptionJob DescriptionSeptic Blue Inc. Cumming, GAWere growing and were looking for detail-orientated Customer Service and Dispatch Representatives.This is a full-time, direct hire position;Here Are Just Some Things A Customer Service Rep Will Do:Receive and process service requests by phone (primarily), fax or email.Prepare routing information,...

  • Phlebotomist Patient Services Representative

    2 days ago

    Cumming, United States Global Technical Talent Full time

    Phlebotomist Patient Services Representative Contract Duration 3+ months Onsite Job Description: The Phlebotomist Patient Services Representative (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The Phlebotomist Patient Services Representative...

  • Guest Services Representative

    4 days ago

    Cumming, Georgia, United States Onelife Fitness Full time

    Position Overview:As a Guest Services Representative, you will play a vital role in ensuring that all members, guests, and visitors receive outstanding service at the front desk.Key Responsibilities:- Provide exceptional assistance to members and guests both in-person and via telephone communications.- Maintain a welcoming and professional atmosphere at the...

  • Phlebotomist Patient Services Representative

    2 weeks ago

    Cumming, United States GTT, LLC Full time

    Phlebotomist Patient Services Representative (Onsite)Contract Duration 3+ MonthsDescription:The Phlebotomist Patient Services Representative II (PSR II) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.The Phlebotomist Patient Services Representative draws...

Medical Equipment Customer Service Representative

2 months ago

Cumming, United States Rotech Healthcare Full time

OVERVIEW:

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

JOB INFORMATION:

Job Summary

We are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third party reimbursement.

NEW LOCATION COMING in APRIL 2024 to CUMMING, GA

Need two Drivers, two Customer Service Reps and one Location Manager

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

  • Assists with updating respiratory grid
  • Clears previous days route and checks all paperwork for accuracy and completeness
  • Communicates with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner
  • Completes SOPs/CMNs and documents on tracking log
  • Complies with all applicable company policies and procedures to meet JCAHO and company standards
  • Coordinates all patient information, processes paperwork, including preparation of file for Billing Department, and completes batch reports for UPS deliveries
  • Maintains referral log
  • Monitors office supplies
  • Prepares deposit for location on a weekly basis
  • Prepares invoices for next day routes
  • Processes paperwork-confirms tickets, inputs new patient set-ups, and assembles charts
  • Provides service for all retail/walk-in equipment requests
  • Provides technical assistance to customers
  • Verifies Medicare, Medicaid, and private insurance coverage information
  • Works with outside agencies to resolve customer issues
  • May be required to cover on call, drive a company vehicle and make deliveries to patient's homes
  • Performs other duties as assigned


QUALIFICATIONS:

Employment is contingent on

  • Background investigation (company-wide)
  • Drug screen (when applicable for the position)
  • Valid drivers license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

  • High school diploma or GED equivalent, required

Preferred Education and/or Experience

  • Experience with medical equipment, preferred
  • Experience with medical billing practices and of billing reimbursement, preferred
  • Experience in medical field and administrative record management, preferred
  • One year of related work experience, preferred
  • Medical terminology, preferred

Skills and Competencies

  • Accurately perform simple mathematical calculations
  • Effectively communicate in English; both oral and written
  • Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
  • Maintain confidentiality, discretion and caution when handling sensitive information
  • Multi-task along with attention to detail
  • Self-motivation, organized, time-management and deductive problem solving skills
  • Work independently and as part of a team

Machines, Equipment and Technical Abilities

  • Email transmission and communication
  • Internet navigation and research
  • Microsoft applications; Outlook, Word and Excel
  • Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands

  • Lift and carry office equipment at times
  • Requires lifting (minimum of 35 pounds) and transporting of patient equipment
  • May be required to cover on call, drive a company vehicle and make deliveries to patient's homes
  • Requires contact with patients and equipment with potential exposure to contagious pathogens
  • Requires sitting, walking, standing, talking and listening
  • Requires close vision to small print on computer and/or tablet and paperwork


ROTECH INFORMATION:

Benefits

  • 401k
  • Medical, Dental and Vision
  • Life Insurance and Disability
  • Generous Paid Time Off and Paid Holidays
  • Employee Discount Program
  • Employee Recognition Program
  • Bonus and Incentive Opportunities
  • Mileage reimbursement (when applicable for the position)
  • Telephone reimbursement (when applicable for the position)

Make the Right Move and Submit your Resume Today The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account. All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.