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Operations Assistant

2 months ago

Atlanta, United States Solidcare Full time

Description Join the team at SOLID, a premier name in the light industrial floor care sector with 450 dedicated employees nationwide. We’re seeking an Operations Assistant who can enhance our operational efficiency and work closely with our Operations & Sales Management teams. This role is pivotal in ensuring the smooth running of our department and is directly connected to our growth and profitability. Position Overview: As the Operations Assistant, you will be responsible for a range of tasks, from technician scheduling to report preparations and from office management to assisting with training on our company procedures. Key Responsibilities: Assigning technicians to work orders. Reviewing hours worked for payroll submission. Scheduling work directly with clients. Maintaining key access for client sites. Running essential reports, including labor, variance report projects, and more. Office maintenance, answering general employee queries, and more. Undertaking other duties as they come up. Primary Performance Measurements: Enhance both Internal and External Client Satisfaction. Streamline the process from order receipt to scheduling. Expedite order closing times. Boost Teammate Engagement. Essential Attributes: Team management skills. Robust business acumen with a grasp of basic accounting and adaptability to shifting scenarios. Stellar interpersonal, written, and verbal communication abilities. Quick adaptability to new processes and methods. Capable of managing multiple tasks in a fast-paced setting with limited oversight. Ability to interface seamlessly at all levels, both internally and with clients. Requirements Minimum 3 years in an administrative operations role, preferably in a similar environment Prior experience with a Service Industry Based Software enterprise (e.g., Salesforce) and accounting management software. Recent experience managing intricate workforce scheduling in a rapid-paced setting. Advanced proficiency in Microsoft Office applications (especially Outlook, Word, and Excel) and adept at data manipulation in Excel. Superior organizational skills, time management, and a keen eye for details. Exceptional interpersonal communication abilities paired with a sharp business mindset. A self-starter with a high degree of motivation and resilience. Step into a role that can elevate your career and contribute significantly to our company's success. If you believe you’re the Operations Assistant we’re looking for, we encourage you to apply. Join SOLID. Where your efforts shine the brightest. Apply now.

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