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Area Leader of Facilities

3 months ago

Plano, United States Raising Cane's Full time

Overview:

At Raising Canes Chicken Fingers we serve only the best tasting and most craveable chicken finger meals. Its our ONE LOVE. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.??
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Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Canes is growth focused and were on the path to being one of the top 10 restaurant companies in the United States.

Responsibilities:

Your Role at Raising Canes:
The Area Leader of Facilities is responsible for the planning, organization, execution, and communication regarding service-related issues. This role is tasked with leading in their areas and serving as a conduit for both the RSO and facilities program. The Area Leader of Facilities is responsible for handling all aspects of field management.

Your Impact and Responsibilities:
Manages all Business Unit (BU) area facilities related support, local strategy, and execution including managing service providers to ensure quality, maintain brand standards and maximize life of company assets
Acts as the first point of escalation for field facilities emergencies and opportunities and provides emergency support 24/7/365
Leads the facilities strategic plan implementation and communication
Partners with cross-functional department initiatives and support
Provides continuous improvement ideas and implements appropriately, participates on the change management process, and may conduct initiative research
Continually provides coaching to all Crewmembers
Supports all service-related opportunities, manage work order flow, and operations requests
Conducts site assessments (physical and virtual) to ensure properties are maintained to Raising Canes expectations
Participates in new restaurant turnover and 11-month warranty walk-throughs
Responds appropriately to customer queries and escalate as needed
Develops a network of quality service providers, executes contracts, and assigns to CMMS
Analyzes service provider scorecards, benchmark performance data, and assess program success
Prepares Requests for Proposal (RFP) packages for projects
Prepares job/task specific Scopes of Work (SOW)
Reviews proposals and invoices to ensure overall value
Inspects quality of service to ensure it meets brand integrity
Conducts property and equipment assessments
Identifies current and future capital needs
Partners with BU team to develop project needs, seeks service providers, develops scope, compares bids and obtains approval
Places and tracks equipment orders
Manages building repairs, improvements, equipment installation, and startup
Manages workorder flow to ensure effective completion to Raising Canes expectations
Reviews quality, work order performance, and status reports
Analyzes labor rates, cost of PM services, and competitive bid processes
Completes expense reports and other administrative responsibilities

Qualifications:

Requirements for Success:
3-5 years of facilities management experience within the restaurant/retail/c-store/grocery industries
Knowledge and experience with the following: HVAC/mechanical, refrigeration, plumbing, electrical, general maintenance contracting, kitchen equipment, soda and Co2 systems
Proficient in use of a CMMS data base
Blueprint reading experience a plus
Able to work remotely and travel 50% or sometimes more depending on construction activities
Microsoft proficient with a focus on Word, Excel, Microsoft Project, and PowerPoint.
Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
Self-driven, flexible, and highly energetic with strong written and verbal communication skills
Able to work effectively and efficiently both independently and collaboratively
Able to evaluate work completed to measure effectiveness
Able to successfully function during times of uncertainty and changing priorities