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National Account Manager, GSP

4 months ago

Boston, United States RingCentral Full time

Say hello to possibilities.

It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

Job Type:Full Time | Atlanta, New Orleans, Oklahoma City, Kansas City, Northern Virginia, Boston, Remote

This is where you and your skills come in. The RingCentral National Account Manager is focused on growing market share with Global Service Providers new routes to market geared towards a mobility workforce. The NAM will be responsible for driving sales and sales programs within the GSP owned retail stores, authorized retailers, mobility call centers and direct sales. As the lead SME the NAM will be responsible for enabling the GSP sales channels and account teams, which includes training, sales development, and general sales support. The role is expected to have deep knowledge and expertise of GSP's Business-to-Business sales organization, any Authorized Resellers, Business Mobility Centers, Authorized Retailors and Company Owned Stores.

Job Duties:

  • Develop business plans and drive sales of RingCentral services with GSP's
  • Conduct regular business reviews and planning meetings with senior sales leadership in assigned region.
  • Partner with GSP field sellers with prospecting, sales meetings and closing new opportunities.
  • Conduct sales enablement to GSP sellers on our white label UcaaS offering to GSP
  • Answer partner questions via e-mail and telephone
  • Assist GSP sellers and partners with demo's, quotes, proposals, and RFP support for RingCentral services.
  • Work with internal cross-functional teams to assist with GSP with implementation, support and escalations
  • Assist with launching and set up of new sales agent and reseller partners
  • Provide ongoing partner training to GSP sellers and their partners.
  • Work cross-functionally with other team members to deliver on company goals
  • Drive requirements and help develop sales tools and materials for the service provider channel
  • Serve as internal channel advocate to ensure partner and customer satisfaction
  • Participation in GSP industry events such as trade shows and seminars

To succeed in this role you must have experience in:

  • 3+ years of channel sales experience with service providers, channel partners and direct sales experience.
  • 3+ B2B, field sales technology background, preferably SAAS, UCaaS, VoIP, Hosted PBX and Mobility Application Sales

Desired Qualifications:

  • Ability to travel up to 25%
  • Demonstrated track record of success experience in maintaining an existing customer base.
  • Ability to strongly influence decision makers
  • BA / BS or equivalent education and relevant experience
  • Ability to explore and make recommendations to partners based on customer needs strong initiative and creativity applied through technology
  • Strong interpersonal skills, ability to convey and relate ideas to others
  • Ability to excel in a team-oriented, collaborative, and fast-paced environment vibrant and energetic attitude, willingness to perform and get things done.
  • Bachelor's degree or equivalent military and/or work experience

What we offer:

  • Comprehensive medical, dental, vision, disability, life insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
  • 401K match and ESPP
  • Paid time off and paid sick leave
  • Wellness programs including 1:1 coaching and meditation guidance
  • Paid parental and pregnancy leave and new parent gift boxes
  • Family-forming benefits (IVF, Preservation, Adoption etc.)
  • Emergency backup care (Child/Adult/Pets)
  • Pet insurance and Pet Telehealth
  • Employee Assistance Program (EAP) with counseling sessions available 24/7
  • Free legal services that provide legal advice, document creation and estate planning
  • Employee bonus referral program
  • Student loan refinancing assistance
  • Employee perks and discounts program

RingCentral's Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That's why RingCentral is the leading global cloud-based communications provider because we're not just selling solutions; we're changing the nature of communications. That's why we're the largest and fastest-growing pure-play provider in our space.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.