Patient Advocate Part-Time

2 weeks ago

Daytona Beach, United States AYR Wellness Full time

Company Description

AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries. We are one of the largest scale producers of high-quality cannabis in the U.S., and our purpose is to be a force for good. People are at the heart of everything we do, and we are passionate about bringing progress and positive changes to our communities, our industry, and our world. 

Our talented and reliable team members are the foundation of our business and investing in exceptional talent is paramount to our success. The key to building a culture where everyone can thrive starts and ends with our teams. Their collective courage and kindness sets AYR apart. Your career growth at AYR is limitless, and we believe in creating an environment where everyone can flourish and win together.

Job Summary

The Patient Advocate is responsible for providing our customers with an extraordinary experience.  Through meaningful interaction and knowledgeable answers, the Patient Advocate fosters an environment that is compassionate, genuine, and respectful.  Patient Advocates are expected to contribute to making their Dispensary a climate which encourages forward thinking, embraces inclusion, and practices generosity of spirit.  Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines.    

Duties and Responsibilities

  • Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered.  
  • Ensures customer questions or concerns are resolved quickly and completely.  Communicates any requests or unresolved concerns to management immediately. 
  • Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies. 
  • Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a “Customer first” acuity. 
  • Meets/exceeds day to day sales metrics by following the customer experience selling cycle with tailored product suggestions. This includes meeting individual and team centric sales targets within each dispensary.  
  • Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards. 
  • Assists is fostering a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for “everything cannabis”. 
  • Performs other duties as assigned by the Manager and/or Store Lead. 

Qualifications

  • Must stay current and adhere to all policies and regulations of the state cannabis agency. 
  • Must meet age requirement as outlined by state cannabis agency. 
  • Able to pass all background checks as required by state cannabis agency. 
  • Able to accommodate scheduling that may include varied shifts, weekends and holidays. 
  • Maintain regular and punctual attendance. 

Education

  • High school diploma/GED required

Experience

  • 1-3 years’ experience working in a cannabis retail setting preferred 
  • Prior customer service experience in a hospitality, pharmacy, customer services or retail environment. 

Knowledge, Skills, and Abilities

  • Customer Obsessed:  Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.
  • Relationship Building:  Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth.
  • Results Oriented:  Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything.
  • Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good.

Direct reports

  • No direct reports 

Working conditions

  • Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures. 
  • Involves frequent contact with staff, vendors, and customers. Work may include dealing with law enforcement and occasional State inspectors. 

Physical requirements

  • The person in this position frequently communicates with customers and/or caregivers regarding medical conditions and symptoms.  Must be able to exchange accurate information about product offerings. 
  • Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machines. 
  • The person in this position must be able to remain in a stationary position when checking in customers or when operating the register. 
  • Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary. 
  • Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent. 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.

AYR Wellness is committed to the policy that all persons have equal access to employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans’ status.

recblid hj6v9lcq9zoyqms1vimndo119fn7pw

  • Patient Advocate

    3 weeks ago

    Newport Beach, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be onsite at Hoag Hospital Presbyterian in Newport Beach, CA. The Full Time schedule for this role will be Monday - Friday 8AM-4:30PM.Job Summary The purpose of this position is to connect uninsured hospital patients to programs that...

  • Patient Advocate

    3 weeks ago

    Newport Beach, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be onsite at Hoag Hospital Presbyterian in Newport Beach, CA. The Full Time schedule for this role will be Monday - Friday 8AM-4:30PM.Job Summary The purpose of this position is to connect uninsured hospital patients to programs that...

  • Patient Advocate

    3 weeks ago

    Newport Beach, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be onsite at Hoag Hospital Presbyterian in Newport Beach, CA. The Full Time schedule for this role will be Monday - Friday 8AM-4:30PM. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that...

  • Patient Advocate

    3 days ago

    Daytona Beach, Florida, United States AYR Wellness Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Advocate to join our team at AYR Wellness. As a Patient Advocate, you will be responsible for providing exceptional customer service and creating a personalized experience for our patients.Key ResponsibilitiesCustomer Service: Provide knowledgeable and empathetic support to patients,...

  • Medicaid Eligibility Specialist

    1 week ago

    Daytona Beach, Florida, United States HealthFund Solutions Full time

    Job SummaryWe are seeking a highly skilled and compassionate Medicaid Eligibility Specialist to join our team at HealthFund Solutions. As a key member of our healthcare team, you will play a vital role in ensuring that patients receive the medical coverage and care they need.Key ResponsibilitiesScreening and Enrollment: Conduct thorough screenings of...

  • Advocate Walgreens Clinic Medical Office

    3 weeks ago

    Round Lake Beach, United States Advocate Health Full time

    Job Posting Title: Advocate Walgreens Clinic Medical Office - Full Time - Round Lake Beach Job Description Summary: The Medical Office Assistant (MOA) is responsible for a variety of clinical, clerical and coordination services to support high quality, cost-effective patient care in the Advocate/Aurora Clinics at Walgreens. The MOA supports virtual patient...

  • Medicaid Eligibility Specialist

    1 week ago

    Daytona Beach, Florida, United States HealthFund Solutions Full time

    Job SummaryWe are seeking a highly skilled and compassionate Medicaid Eligibility Specialist to join our team at HealthFund Solutions. As a key member of our healthcare team, you will play a critical role in ensuring that patients receive the coverage and care they need to get back on their feet.Key ResponsibilitiesConduct daily screenings to determine...

  • Patient Care Advocate

    2 weeks ago

    New Smyrna Beach, Florida, United States AdventHealth Full time

    Comprehensive Benefits and Support:Enjoy a range of benefits designed for you and your family from day one, including:- Paid Time Off from the start- Opportunities for Career Advancement- Resources for Whole Person Wellbeing- Mental Health Support Services- Pet Insurance*Our Commitment:At AdventHealth, we are dedicated to fostering a community that values...

  • Healthcare Patient Advocate

    2 weeks ago

    Pompano Beach, Florida, United States Broward Community & Family Health Centers, Inc. Full time

    Job OverviewSUMMARY:The Healthcare Patient Advocate plays a pivotal role within the organization, collaborating closely with the Director of Quality Improvement, Nursing, Managed Care Department, and the Clinical Operations Team. This position is tasked with overseeing patient care strategies and ensuring compliance, facilitating educational sessions, and...

  • Staff - Registered Nurse (RN) - Home Health - Advocate Aurora Health

    1 month ago

    Beach Park, United States Advocate Aurora Health Full time

    Advocate Aurora Health is seeking a Registered Nurse (RN) Home Health for a nursing job in Waukegan, Illinois.Job Description & RequirementsSpecialty: Home HealthDiscipline: RNDuration: Ongoing40 hours per weekShift: 8 hours, daysEmployment Type: StaffRegistered Nurse Home Health – North City/SuburbsShift:1stFull/Part Time:Full TimeLocation:1011 E Touhy...

  • Part Time Receptionist

    4 days ago

    Daytona Beach, Florida, United States Athens Health and Rehabilitation LLC Full time

    Job Summary:Athens Health and Rehabilitation LLC is seeking a highly organized and detail-oriented Part Time Receptionist to join our team. As a Receptionist, you will be the first point of contact for our corporate office, providing exceptional customer service and ensuring a positive experience for our patients, visitors, and staff.Key...

  • Lead Patient Advocate

    2 weeks ago

    Palm Beach Gardens, Florida, United States AYR Wellness Full time

    **Position at AYR Wellness** **Company Overview** AYR Wellness is a publicly traded, multi-state cannabis enterprise with over 85 dispensaries. We are among the largest producers of premium cannabis in the United States, dedicated to being a force for good. Our people are central to our mission, and we are committed to fostering progress and positive...

  • Patient Care Coordinator, RN

    6 days ago

    Daytona Beach, Florida, United States Halifax Health Medical Center of Daytona Beach Full time

    Job SummaryHalifax Health Medical Center of Daytona Beach is seeking a skilled Patient Navigator, RN to join our Oncology Services Department. As a key member of our team, you will play a vital role in coordinating patient care and services, advocating for patients, and facilitating timely access to quality health and psychosocial care throughout the cancer...

  • Patient Advocate III

    6 days ago

    Miami Beach, Florida, United States Mount Sinai Medical Center of Florida Full time

    **Job Summary**Mount Sinai Medical Center of Florida is seeking a highly skilled Patient Advocate III - Concierge Medicine to join our team. As a Patient Advocate, you will play a critical role in ensuring that our patients receive exceptional care and service.**Key Responsibilities:**Collect and verify patient information, including demographics and...

  • Occupational Therapist

    4 days ago

    Daytona Beach, Florida, United States H2Health Full time

    Job SummaryWe are seeking a skilled Occupational Therapist to join our team at H2 Health. As an Occupational Therapist, you will play a vital role in helping patients achieve their goals and improve their quality of life.Key ResponsibilitiesEvaluate and treat patients with a variety of conditions, including geriatric, orthopedic, and neurological...

  • Medical Office Assistant

    4 days ago

    Round Lake Beach, Illinois, United States Advocate Health Full time

    Job Summary:The Medical Office Assistant plays a vital role in supporting the delivery of high-quality patient care in the Advocate Walgreens Clinics. This position is responsible for providing clinical and administrative support to Advanced Practice Clinicians, ensuring a seamless patient experience.Key Responsibilities:Assist with patient registration,...

  • Patient Advocate

    3 days ago

    Virginia Beach, Virginia, United States Sentara Full time

    Job SummaryAs a Patient Advocate at Sentara, you will play a critical role in facilitating and promoting continuous quality improvements in the delivery of patient care. Your primary responsibility will be to maintain active interfaces between internal and external customers, including patients, family members, visitors, medical staff, and risk management...

  • Patient Access Coordinator

    4 days ago

    Daytona Beach, Florida, United States Unavailable Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Unavailable. As a Patient Access Specialist, you will play a critical role in ensuring that patients receive timely and accurate scheduling and registration services.Key ResponsibilitiesScheduling ResponsibilitiesMaintain a thorough understanding...

  • RN Case Manager

    6 days ago

    West Palm Beach, Florida, United States NCH Healthcare System Full time

    About NCH Healthcare SystemNCH Healthcare System is a leading provider of comprehensive care in Southwest Florida, delivering high-quality healthcare services to our community.We are committed to transforming healthcare through innovation, collaboration, and a patient-centered approach.Job SummaryThe RN Case Manager serves as a patient advocate, supporting...

  • Patient Access Coordinator

    1 week ago

    Daytona Beach, Florida, United States Halifax Health Full time

    About the RoleHalifax Health is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring that patients receive timely and accurate access to healthcare services.Key ResponsibilitiesScheduling Responsibilities:Maintain a thorough knowledge of scheduling criteria for all...