Remote Customer Service Representative
2 months ago
Job Location
TN - Nashville, TN
Remote Type
Fully Remote
Position Type
Full Time
Salary Range
$14.50 - $16.00 Hourly
Job Category
Customer Service
Remote Customer Service Representative
It's truly an exciting time to be a part of GetInsured We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, GetInsured is coming together as a team, adapting, growing, and hiring. At GetInsured there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
GetInsured currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. GetInsured builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
Compensation Details
Base Pay: $14.50 per hour
Enhanced Rate: $16.00 per hour contingent on weekly attendance and performance
Spanish Bilingual Base Pay: $15.50 per hour
Spanish Bilingual Enhanced Rate: $17.00 per hour contingent on weekly attendance and performance
Requirements
- 18 years of age or older
- Minimum Internet Speed of 35 mb/s
- Dedicated, private, and secure workspace
- Personal laptop or desktop computer required for the Training Period
- Commit to full attendance during the 3-week Training period
- Complete a background check and health screening
- Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
- NOT Compatible: Mobile Internet Service Providers and Satellite.
NOTE: Ethernet Connection is not the same as Wi-Fi internet access or Wi-Fi adapter/extenders.
Essential Responsibilities
- Inbound/Outbound Calls
- Deliver the highest level of customer service experience consistently
- Manage customer accounts and provide technical support
- Application Data Entry
- Online chat inquiries as assigned
- Interpret and follow defined procedures and policies
- Creative problem-solving skills
- Flexibility and adaptability to changing projects and updates
- Time and task management (multitasking and task prioritization)
- Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
- Adhere to regulated guidelines for communications via all channels
- Moderate to Advanced computer skills
- High level of comfort learning new technology
- High level of professionalism
- Excellent verbal and written communication skills
- Comfortable working from home
- Self-motivated and success-driven
- Paid Training
- Full-Time, Seasonal temp-to-permanent roles
- Performance and attendance-based incentives, in addition to the base pay
- The convenience of working from home
- Collaborative and supportive team environment
- 401K Match
- Individual Coverage HRA (ICHRA)
- Paid time off (PTO)
- Previous experience in customer support or technical support role
- Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
- Previous experience in a Call Center
- Familiarity with CRM systems and practices
- Spanish Bilingual, a plus
-
Customer Services Representative
2 months ago
Nashville, United States AmSurg Full time** Customer Services Representative - (Remote)** **Job Category****:** Corporate **Requisition Number****:** CUSTO04725 Showing 1 location **Job Details** **Description** This position is responsible for handling a variety of customer service calls in a prompt and courteous manner. Resolves patient questions and problems regarding patient accounts, payments,...
-
Customer Service Triage Representative
2 months ago
Nashville, United States Asurion Full time**** **Customer Service Triage Representative Remote** The **uBreakiFix Customer Service Representative** is a *Work-at-Home* position, responsible for handling customer service requests in a prompt, courteous, and efficient manner; ensuring that the needs of the customer are met, service is rendered, and the customer is kept appraised of the status of their...
-
Remote Customer Service Representative
3 months ago
Nashville, United States Verizon Communications, Inc. Full time**Remote Customer Service Representative** * Job # 591619 * Date posted - 2022-02-04 Share this Job **** **When you join Verizon** Verizon is one of the worlds leading providers of technology and communications services, transforming the way we connect across the globe. Were a diverse network of people driven by our shared ambition to shape a better future....
-
Remote Customer Support Representatives
1 month ago
Nashville, United States RemX Specialty Staffing Full timeDescription RemX is hiring for Remote Customer Support Representatives Employment Type: Temp to hire Location: Remote Salary: $16.50 per hour $17.50 for Bilingual Spanish Schedule: Must be flexible to work 8 hours between 8am-8pm Monday-Sunday (Will require at least ONE WEEKEND DAY) Schedule can change weekly Responsibilities Resolving and troubleshooting...
-
Nashville, United States SB, Inc. Full time**Remote Customer Service Representative II/Mortgage Professional TN** HUD FHA Resource Ctr Nashville, Tennessee Minimum Experience **Mid-level** Strongbridge LLC, is seeking full time remote Customer Service Representatives/Mortgage Professionals to join our call center. Our representatives play an important role in the mortgage industry and engage with...
-
Customer Service Representative
2 weeks ago
Nashville, United States Terry's Service Center Full timeWe have a Customer Service Representative position open for the right person. We are a well-established, family-owned Automotive Repair Shop in west Nashville and we are now interviewing quality individuals to join our successful team. This position requires someone that understands the importance of strong relationships with their customers and co-workers....
-
Customer Service Representative
2 weeks ago
Nashville, United States Workwear Outfitters Full timeWorkwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in...
-
Customer Services Representative
2 months ago
Nashville, United States AmSurg Full time** Customer Services Representative** **Job Category****:** Corporate **Requisition Number****:** CUSTO005306 Showing 1 location **Job Details** **Description** **AMSURG**, the Envision Healthcare solution for ambulatory surgery centers (ASCs), collaborates with physicians and health systems across the country to provide and promote quality patient care. We...
-
Customer Service Representative
1 month ago
Nashville, United States Workwear Outfitters Full timeWorkwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in...
-
Nashville, United States Cogent Infotech Corp Full timeJob Description: Remote Job Summary: The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for determining the client's issue, offer possible solutions or...
-
Customer Service Representative
2 weeks ago
Nashville, United States Safe Step Walk-In Tub Co. Full timeJob Posting: For the past 10 years, Safe Step Walk-In Tub Company (a Ferguson company) has experienced unprecedented growth and has been overly committed to providing our customers with the industry-leading safety, comfort, and independence they deserve. As the nation’s top walk-in tub/shower company, our products are made to the highest manufacturing...
-
Remote Customer Service Representative
1 month ago
Nashville, United States Gallagher Full timeIntroduction: Welcome to Gallagher a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether its with our brokerage division, our benefits and HR consulting division, or our...
-
Customer Service Representative
1 week ago
Nashville, United States VERITAS HHS Full timeThe Customer Service Representative provides customer services to customers and stakeholders who contact the office by phone. The Customer Service Representative is expected to work effectively with a wide range of customers from diverse communities. Customer Service, Customer Service Representative, Representative, Retail, Service
-
Customer Service Representative
2 months ago
Nashville, United States Bartech Full timeLocation: Location: Customer Service Representative in Nashville, TN at The Bartech Group **Location:** **Experience:** Not Specified **Job Description** **Job #:** 212845 **Job Description** If you are an experienced Customer Service Representative looking for a position with a leading company, Bartech can help! We are a leading staffing firm and our...
-
Customer Service Representative
3 months ago
Nashville, United States Automated Health Systems Full time* > * > * > * > * > Customer Service Representatives Customer Service Representative at Automated Health Systems Job Description Automated Health Systems is currently seeking motivated and team-oriented **Customer Service Representatives** for full-time/part-time positions in the Nashville, TN area (located **by Gaylord Opryland Resort & Opry Mills...
-
Customer Service Representative
2 weeks ago
Nashville, United States Zeal Co Full timeAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our customers and donors, educating them...
-
Customer Service Representative
3 months ago
Nashville, United States Dunavant Enterprises Full timeResponsible for handling customer service issues at the Nashville terminal as well as training directly with management in other facets of operations. Reporting Terminal Location: 701 Visco Dr, Nashville, TN 37210 Reports to: Terminal Manager. HR FLS Customer Service Representative, Customer Service, Terminal Manager, Representative, Operations, Retail,...
-
Customer Service Representative
3 months ago
Nashville, United States Community Choice Financial Family of Brands Full timeOverview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advocacy, store...
-
Customer Service Representative
2 weeks ago
Nashville, United States VERITAS HHS Full timeDescription Veritas-HHS seeks a Customer Service Representative to work at the Chattanooga Child Support Office located in Chattanooga, TN. About the Company Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to...
-
Customer service representative
2 weeks ago
Nashville, United States Gotta Go Rentals Full timeWelcome to FusionSite ! We are growing rapidly and are looking for a Bilingual (Spanish/English) Customer Service Representative to add to our team. Job Summary: The Customer Service Representative will interact with the company’s customers by taking orders, addressing inquiries, resolving complaints, and selling products and services to existing...