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Director of Key Account Management

3 months ago

Indianapolis, United States Geodis Full time

Director of Client Services, Commercial

The Director of Client Services, Commercial, is responsible for the relationship management, retention, growth and the annual strategic business plan that will provide growth and continuous improvement to assigned pod/team. Assigned pod/team will be a current CL/TM customer with a high level of operating complexity and revenues of $5M or greater and be core to the GEODIS market lines and CL strategic plan tied to a specific vertical and sector strategy. The Director of Client Services will be participating on the development and delivery of the in-year EBITDA budget and Growth objectives for the pod/team portfolio by accepting responsibility for the profitability of the pod/team through participation and inputs of financial budgets and forecasts.

Check out our jobs at workatGEODIS.com or text DELIVER to 88300 to apply

ABOUT THE TEAM:

At GEODIS, we dont just move goods through the supply chain, we are passionate about helping you move your career to the next level. As a company, our emphasis on excellence has made us a global supply chain leader, committed to helping clients overcome their logistical constraints. We could not do this without our people, our GEODIANS, and a culture of transparency, inclusion, trust, and respect.

No matter what position youre in or where youre located across our 160+ locations in the United States, youll find yourself contributing to the success of some of the biggest brands in the world, all while you #KeepRising in your career.

ABOUT THE ROLE:

  • Monitors & supports assigned accounts, including understand scope and contractual terms of each assigned account and providing a weekly update to SVP, CSO and direct manager on all activities of the accounts
  • Develops and executes a Key Account Annual Business Plan for all clients that fall into team portfolio, including SWOT analysis, competitive analysis, new business and retention opportunities and strategic client initiatives
  • Executes the commercial duties for each opportunity with assigned pod/team, clients in the Customer Centricity matrix, including leading the development of the solution, RFP response and value proposition

EXPERIENCE:

Minimum 4 years of related experience and/or training; or an equivalent combination of

education

Knowledge of global supply chain management

Contract logistics and transportation management operations preferred

Proven Ability to negotiate profitable partner relationships in a 3PL environment with tier 1

customers

Proven Strong Financial acumen

BENEFITS:

We are committed to developing and retaining the best talent in the business and provide benefits that support the success of our GEODIANS.

  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Paid maternity and paternity leave
  • Free financial wellness programs
  • Daycare discount program
  • Free telemedical access to doctors and therapists through FirstStop Health
  • Opportunities to volunteer and give back to your community
  • Access to career development, employee resource groups, and mentorship programs
  • + more

Next steps:

Sound like the right job for you?

  • Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.

OR

  • Text DELIVER to 88300 to Apply

Environment:

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to stand, reach with hands and arms. The employee is required to stand, walk, stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 50 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles, and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered Essential Functions and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform Essential Functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Functions.