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Key Account Manager

2 months ago

Indianapolis, Indiana, United States MBV-CA LLC Full time
Job Description

At Manna Beverages & Ventures, we are seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for managing and growing relationships with our most important partnerships.

Key Responsibilities:

  • Develop and maintain strong, long-term relationships with key customers.
  • Understand customers' business objectives, challenges, and industry trends to provide tailored solutions.
  • Develop and implement strategic account plans to drive growth and achieve revenue targets.
  • Identify opportunities for new trial projects, additional production, and services to key accounts.
  • Build and maintain strong relationships with key stakeholders within customers' organizations.
  • Conduct regular meetings and business reviews with key accounts to ensure satisfaction and address any issues.
  • Act as an advocate for customers within the company, ensuring their voice is heard.
  • Identify and pursue new business opportunities within existing key accounts.
  • Develop strategies to expand the company's presence within key accounts.
  • Work closely with the sales team to create compelling proposals and presentations for new business initiatives.
  • Collaborate with internal teams to develop customized solutions that meet customers' needs.
  • Track and analyze key performance indicators (KPIs) to assess the health and performance of key accounts.
  • Prepare regular reports on account performance, customer satisfaction, and revenue growth.
  • Present findings and strategic recommendations to the Director of Commercial Services.

Requirements:

  • Bachelor's degree (B.A.) from four-year college, high school diploma required, and 10+ years' related experience.
  • Or equivalent combination of education and experience preferably in the beverage manufacturing industry.
  • Sales experience in the manufacturing industry, preferably in the beverage industry.

Behaviors & Competencies:

  • Upholds mental, spiritual, and physical safety.
  • Asks for and provides feedback.
  • Holds self and others accountable.
  • Supportive and collaborative of team members.
  • Participates in self-development and encourages the development of those who report to him or her and peers.
  • Demonstrates flexibility and desire for growth.

Work Environment:

Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employee works indoors in normal office working conditions a majority of the time and may require some work in the manufacturing facility.