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Centralized Support Specialist I

2 months ago

Phoenix, United States TEKsystems Full time

*Do you have healthcare experience and looking for new employment?*

* $19.25 hour pay

* M-F work schedule

* Located in Phoenix, AZ

* 100% on-site

*About the role:*

* Handle inbound calls from our patients and those involved in their care as they navigate a complex healthcare system including but not limited to needs tied to insurance, billing inquiries, and appointment management

* Comfortable navigating or learning all things healthcare, including but not limited to medical records, authorizations, referrals, and coordinating care among our members care partners like pharmacies, testing laboratories, specialists, and insurance

* Collaborate with providers and other operations team members to complete urgent tasks

*Experience Needed*

* At least 2 years of experience in call center customer roles OR patient facing healthcare service roles*

* Experience thriving in an environment with high-volume calls is a plus*

*Why You Want To Apply:*

* Located in a BRAND NEW Building in Down Town Tempe

* Four Month Contract to Hire

* Shift Differential Offered

* Paid sabbatical after 5 and 10 years

*Next Steps: An Aston Carter recruiter will reach out if you meet the qualifications for the role.*

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.