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IT Product Manager
2 months ago
Join a strong community where all we do is care-for the children and families we serve every day, as well as for our dedicated team members. Our people are our best asset. We listen and we know what you're looking for:
You want benefits. We support you with a minimum 50% childcare discount, immediate access to benefits, innovative health programs, 401(k) company match, and much more.
You want balance. We offer flexible schedules that work for you, no nights or weekends, the ability to bring your children to work with you, and paid time off.
You want opportunity. We invest in your future with ongoing training, tuition reimbursement, credential assistance, and our unique Master Teacher Program.
You want recognition. We provide a positive, fun workplace where employees are appreciated.
As an IT Product Manager you will be responsible for leading the analysis, design, implementation, deployment, management, and continuous improvement of software delivery processes for the assigned technology products. You will work directly with our business leaders to ensure strategic goals and operational business metrics are met. Essential Functions:
Drive strategic direction of products (and services) by incorporating new technologies and maintenance or replacement of legacy technologies
Ensure alignment of technology and business asks across various technical teams, to guarantee consistency and quality of code delivered across all POD(s) / teams
Facilitate the translation of system roadmaps and strategy through projects system and solution designs
Responsible for software development and recruitment of developers / engineers across various agile teams
Lead the Development process from design through to release
Conduct process reviews to support the effective transition of projects into support phases
Ownership and accountability of the performance, availability, security, and reliability of the product/s running across public cloud and multiple regions worldwide.
Participate in platform and application architecture discussions, ensuring that all architectures support the operational excellence initiatives and will comply with defined KPIs and security standards.
Design, update and lead the implementation of policies, processes, controls, and standards for product/s related to but not limited to Incident Management, Change Management, Security, Access Management, Log Management, Disaster Recovery, Data Backup/Restoration etc.
Automate Everything The reduction of manual, repeatable system processes to reduce support efforts is paramount. Work with distributed teams to ensure that application services are properly instrumented to be reliably monitored and debugged
Develop deep expertise on cloud-native architecture
Keep up with industry best practices, trends, and standards and identifies automation opportunities, design, and develop automation solutions that improve operations, efficiency, security, and visibility.
Document and maintain procedures and system configurations for use in ongoing support and future efforts that require modifications or upgrades to the infrastructure
Driving the collaborative development of the technology strategy, technology standards, roadmaps, and practices
Manage the delivery of product roadmap, approval of projects, cost /spend planning against budgets, and work breakdown structure for all the projects.
Establish and communicate goals and objectives, define methodologies, tasks, and activities, and clearly describe roles and responsibilities for performing to personnel
Create operations manuals and guidelines for product support and management
Minimum Job Qualifications:
Experience managing technology products
Must possess hands-on experience in designing for both small and large-scale solutions with an emphasis on continuous delivery and cloud-native architectures.
At least 8+ years of professional software development or a software engineering role
5+ years leading software and/ or infrastructure engineers or similar skillsets with demonstrated experience of building, deploying, and supporting cloud-native applications in any public cloud (Azure Preferred).
Expertise in developing performant and secure JavaScript applications especially using ReactJS
Experience with Redux and TypeScript and/or Flow
Experience in building stateful single-page applications using HTTP/JSON APIs, WebSockets, Web Workers, and client-side storage
Experience building and packaging mobile apps (iOS/Android) with React Native
Experience working with a wide variety of third-party platforms, frameworks, and libraries
Strong understanding of Agile principles and methodologies, including workflows and ceremonies
Other Skills and Abilities Qualifications:
Familiarity with Test Automation tools and frameworks
Part of an agile development team and favor open communication, constant feedback and short decision paths
Comfortable writing complex scripts/services that pull and manipulate data from heterogeneous data sources; REST APIs, databases, flat files, etc.
Experience in cloud application deployment automation patterns and various scripting languages and also in automation patterns targeting various languages.
Owning the implementation of generic common component/service aspects of pipelines, which may include applications, infrastructure, security and/or database strategies
Had experience in managing teams across geographies, direct or indirectly and managing cost /spend against budget.
Leadership, influencing, and communication skills, as well as the ability to drive continuous performance improvements with the stakeholders, vendors, and technology subject matter specialists.
Excellent written and verbal communication skills as well as business acumen and a commercial outlook
Excellent customer service and follow-up skills with both internal and external customers.
Capable of working with frequent interruptions and changing priorities.
Proficient time management, organizational skills and ability to meet established deadlines.
Ability to operate with little instruction on day-to-day work and general instructions on new assignments.
Creative problem-solving skills. Ability to think “out of the box” and apply nontraditional solutions to challenging issues.
Ability to write reports, test plans and scripts, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Experience creating and documenting work processes and procedures.
Proficiency in Microsoft Office (Outlook, Word, Excel and PowerPoint).
Learning Care Group is an equal opportunity employer and will not discriminate against an employee or applicant based on race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status or any other protected status under federal, state, or local law.
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