Client Service Representative
2 days ago
Our Client, a Property and Casualty Insurance company, is looking for a Client Service Representative for their Smyrna, GA/Hybrid location. Responsibilities: Be part of an exciting, fast-paced team working directly with customers to provide live technical support by phone, email, and chat. You will serve as a key point of communication between our customers and our engineering and management teams, as well as with service providers we partner with. You will be trained on Stream Labs products, services, software, mobile apps, and processes, as well as general plumbing knowledge, and will be trained and coached through proper communications techniques, scripts, and business processes related to Customer Support. Answer incoming customer phone calls and email Respond to missed calls and contact customers in a timely manner Troubleshoot inbound customer technical issues (App-based questions, product issues, installation-related questions) Capture customer feedback, issue type, and resolution in CRM system Work with customer and internal technical and engineering teams on product or service escalations Initiate and enter Return Material Authorizations when appropriate Requirements: High school diploma or GED certificate; associate degree preferred Ability to prioritize tasks and work on multiple simultaneous projects Technical proficiency with Wi-Fi, device pairing, smart phone apps Very Familiar with Internet of Things (IoT) technologies, preferably including cellular gateways, hotspots, and LoRaWAN devices or equivalent Experience using Customer Relationship Management (CRM) software Experience using Enterprise Resouce Planning (ERP) software Ability to speak clearly, articulately, and grammatically correctly Experience with Microsoft office 365 Excellent written and verbal communication and documentation skills Familiarity with ZenDesk / Autotask / EPICOR P21 Why Should You Apply? Health Benefits Referral Program Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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Client Service Representative
4 days ago
Smyrna, United States Sunrise Systems, Inc. Full timeJob Title: Client Service Representative Location: 5000 Highlands Parkway, Suite 270, Smyrna GA 30082 Duration: 6 + months Position Type : Hourly Basis on W2 only Note: Job Schedule-6 weeks on onsite training for 40 hours per week. When the worker exhibits the proficiency required, determined by the manager, a Hybrid work schedule will be...
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Client Service Coordinator
3 months ago
Smyrna, United States Banfield Full timeJob Description Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of...
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Client Service Coordinator
1 month ago
Smyrna, Tennessee, United States Banfield Full timeJob SummaryWe are seeking a highly skilled and customer-focused Client Service Coordinator to join our team at Banfield. As a key member of our hospital staff, you will be responsible for driving the flow of clients and pets through the hospital, maximizing productivity, and ensuring exceptional client care.Key ResponsibilitiesActively recruit new clients by...
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Client Service Coordinator
4 weeks ago
Smyrna, Tennessee, United States Banfield Full timeJob SummaryThe Client Service Coordinator plays a vital role in driving the flow of clients and pets through the hospital, ensuring a welcoming and efficient experience. This role requires strong communication and problem-solving skills, as well as the ability to multitask and prioritize tasks effectively.Key ResponsibilitiesRecruit new clients by promoting...
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Customer Service Representative
4 weeks ago
Smyrna, Georgia, United States Wise Staffing Group Full timeJob Title: Customer Service RepresentativeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Wise Staffing Group. As a Customer Service Representative, you will be the frontline of our company, providing timely and effective support to our valued customers.Key Responsibilities: Respond promptly to customer...
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Customer Service Representative
3 months ago
Smyrna, United States Rentokil North America Full timeInclude, but are not limited to;Maintain good customer relations both on the phone and in person. Gather information from customers to help identify and solve problems. Confirm, schedule, and reschedule services for the customer. Set sales appointmen Customer Service Representative, Customer Service, Representative, Retail
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Customer Service Representative
4 weeks ago
Smyrna, Georgia, United States Chubb Full timeJob SummaryStreamLabs, a Chubb company, is seeking a Customer Service Representative to join their team. The ideal candidate will have a passion for new technology, problem-solving, and providing an industry-leading client experience.Key ResponsibilitiesCounsel clients on water leak detection solutions and coordinate equipment installations to predict and...
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Customer Service Representative
4 weeks ago
Smyrna, United States U-Haul Full timeLocation: 5285 S Cobb Dr, Smyrna, Georgia 30080 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Patient Service Representative
1 month ago
Smyrna, Georgia, United States Piedmont Urgent Care Defunct Full timePatient Service RepresentativeWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Piedmont Urgent Care Defunct. As a key member of our front desk team, you will be responsible for providing exceptional patient care and support to our patients and families.Key Responsibilities:Greet and Welcome Patients:...
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Customer Service Representative
3 weeks ago
Smyrna, Georgia, United States State Farm Insurance Full time**State Farm Insurance - Job Overview**As a Customer Relations Representative at State Farm Insurance, you'll be responsible for delivering exceptional customer service by answering inquiries, resolving issues, and providing solutions that meet customer needs.You'll process policy changes, claims, and payments accurately and efficiently, maintaining customer...
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Customer Service Representative
4 weeks ago
Smyrna, Georgia, United States Chubb Full timeJob SummaryStreamLabs, a Chubb company, is seeking a Customer Service Representative to join their team. As a key member of our customer support team, you will work directly with clients and contractors to match our water monitoring and leak detection products to their needs. Your passion for new technology, problem-solving, and providing exceptional...
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Bilingual Sales Representative
4 weeks ago
Smyrna, Georgia, United States Helen Onwuzulike - State Farm Agency Full timeJob DescriptionAt Helen Onwuzulike - State Farm Agency, we are seeking a highly motivated and results-driven Bilingual (Spanish) Sales Representative to join our team. As a Sales Representative, you will be responsible for developing insurance quotes, making sales presentations, and closing sales. You will also establish client relationships and follow up...
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Customer Service Representative
4 weeks ago
Smyrna, Georgia, United States Golden Corral Full timeAt Golden Corral, we are seeking a skilled Customer Service Representative to provide exceptional guest experiences.Key Responsibilities:Greets guests warmly and offers assistance as needed.Processes transactions accurately and efficiently.Maintains a clean and organized workspace.Ensures guest satisfaction by addressing concerns promptly.Collaborates with...
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Customer Service Representative
4 weeks ago
Smyrna, Georgia, United States All American Quality Food Inc Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at All American Quality Food Inc.The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Provide exceptional customer service to...
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Clinical Service Representative
4 weeks ago
Smyrna, Georgia, United States Piedmont Urgent Care by Wellstreet Full timeJob SummaryWe are seeking a skilled Clinical Service Representative to join our team at Piedmont Urgent Care by Wellstreet. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced urgent care environment.Key Responsibilities:Prepare patients for and assist with examinations and...
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Cake Decorator and Guest Service Representative
3 weeks ago
Smyrna, Georgia, United States Nothing Bundt Cakes #195 Full timeJob Description:Cake Decorator and Guest Service RepresentativeJob Summary:We are seeking a highly skilled and enthusiastic Cake Decorator and Guest Service Representative to join our team at Nothing Bundt Cakes #195. As a Cake Decorator, you will be responsible for applying the finishing decorative touches to our frosted cakes and assembling orders to...
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Guest Service Representative
4 months ago
Smyrna, United States Nothing Bundt Cakes Full timeNothing Bundt Cakes Smyrna is currently hiring part-time Guest Service Representatives! At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure...
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Customer Service Representative
4 weeks ago
Smyrna, Georgia, United States National Vision Full timeWe are seeking a highly skilled and organized Receptionist to join our team at National Vision. As the face of our stores, this role is responsible for providing exceptional customer service, managing patient records, and ensuring a smooth flow of customers through the store.Key Responsibilities:Ensure high-quality customer service while following all safety...
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Senior Customer Service Representative
4 weeks ago
Smyrna, Georgia, United States 1st Franklin Financial Full timeJob Summary:The Senior Customer Service Representative will be responsible for providing exceptional customer service to our clients. This role will work closely with the Branch Manager and staff to build relationships and identify customer needs. The ideal candidate will have a strong understanding of customer service principles and be able to communicate...
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Customer Service Representative
1 month ago
Smyrna, Georgia, United States CSL Plasma Full timeJob SummaryCSL Plasma is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for ensuring the smooth operation of our donor center, providing exceptional customer service, and maintaining a safe and efficient work environment.Key ResponsibilitiesPrepare the...