Patient Service Representative
7 days ago
You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You ensure superior customer experience by identifying and resolving patient needs related to patient intake and care including greeting and checking-in patients, as well as verifying information supplied by patients.
Job Essentials
- Greets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded.
- Efficiently updates and verifies patient demographics, insurance, and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance.
- Thoughtfully directs patients on next steps and informs patients about delays and wait times.
- Promptly schedules appointments utilizing provider templates and scheduling guidelines.
- Proactively requests payments from patients on current and past medical services.
- Receives and processes those payments following appropriate procedures for handling payments.
- Supports administrative function of the clinic in working reports, addressing patient concerns, and performing paperwork.
- Willingly coordinates with other care teams and other employees to provide a seamless experience for patients.
- Completes training and pass-off requirements.
- Six months of customer service experience involving interactions with customers.
- Demonstrated basic computer skills involving word processing and data entry.
- Professional manner and strong interpersonal and communication skills.
- One year of customer service experience, especially in a hospital or medical office.
- Problem solving ability, analytical skills, self-motivated and able to work well in a clinic environment.
- Demonstrate excellent verbal and written communications skills.
- Interact with others requiring the employee to communicate information.
- Operate computers and other office equipment requiring the ability to move fingers and hands.
- See and read computer monitors and documents.
- Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
Anticipated job posting close date:
09/28/2024
Location:
Workmed - Ogden
Work City:
Ogden
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.34 - $22.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
-
Patient Service Representative
1 month ago
Ogden, United States Solis Mammography Full timePatient Service Representative - PRN (As Needed) Looking to elevate your career? Join us! Location: Ogden, UT Hours: : As NeededHere is what you will need: High School diploma; Two years of healthcare registration or customer service experience preferred; Basic knowledge of cash handling; Basic knowledge of medical terminology preferred; Ability to read,...
-
Patient Service Representative
1 day ago
Ogden, United States Solis Mammography Full timePatient Service Representative Looking to elevate your career? Join us! Location: Ogden, UT Hours: M - F 7am - 5pmDepartment Highlights: Patient-Focused Team Cohesive and Friendly Environment Supportive and Encouraging Atmosphere Here is what you will need: High School diploma; Two years of healthcare registration or customer service experience preferred;...
-
Patient Service Representative
2 days ago
Ogden, United States Solis Mammography Full timePatient Service Representative Looking to elevate your career? Join us! Location: Ogden, UT Hours: M - F 7am - 5pmDepartment Highlights: Patient-Focused Team Cohesive and Friendly Environment Supportive and Encouraging Atmosphere Here is what you will need: High School diploma; Two years of healthcare registration or customer service experience preferred;...
-
Patient Service Representative
1 month ago
Ogden, United States Solis Mammography Full timePatient Service Representative - PRN (As Needed) Looking to elevate your career? Join us! Location: Ogden, UT Hours: : As Needed Here is what you will need: High School diploma; Two years of healthcare registration or customer service experience preferred; Basic knowledge of cash handling; Basic knowledge of medical terminology preferred; Ability...
-
Patient Service Representative
1 week ago
Ogden, United States Solis Mammography Full timePatient Service Representative Looking to elevate your career? Join us! Location: Ogden, UT Hours: M - F 7am - 5pm Department Highlights: Patient-Focused Team Cohesive and Friendly Environment Supportive and Encouraging Atmosphere Here is what you will need: High School diploma; Two years of healthcare registration or customer service...
-
Patient Service Representative
4 weeks ago
Ogden, United States Solis Mammography Full timePatient Service Representative Looking to elevate your career? Join us! Location: Brigham City, UT Hours: M-F 7:00am - 4:30pm Here is what you will need: High School diploma; Two years of healthcare registration or customer service experience preferred; Basic knowledge of cash handling; Basic knowledge of medical terminology preferred; Ability to...
-
Patient Service Representative
4 weeks ago
Ogden, United States Solis Mammography Full timePatient Service Representative Looking to elevate your career? Join us! Location: Brigham City, UT Hours: M-F 7:00am - 4:30pm Here is what you will need: High School diploma; Two years of healthcare registration or customer service experience preferred; Basic knowledge of cash handling; Basic knowledge of medical terminology preferred; Ability to...
-
Patient Service Representative
2 weeks ago
Ogden, Utah, United States Intermountain Healthcare Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Patient Service Representative. In this role, you will be the first point of contact for patients entering our facilities, providing exceptional service and ensuring a seamless experience.Key ResponsibilitiesGreet patients in a professional manner and assess...
-
Patient Service Representative
3 weeks ago
Ogden, Utah, United States Intermountain Health Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Patient Service Representative at Intermountain Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced clinical environment.Key ResponsibilitiesGreet and Assist Patients: Welcome...
-
Patient Service Representative
2 weeks ago
Ogden, Utah, United States Solis Mammography Full timeAbout the RoleWe are seeking a skilled Patient Service Representative to join our team at Solis Mammography. As a key member of our front office team, you will be responsible for providing exceptional patient service and support in a fast-paced medical environment.Key ResponsibilitiesRegister patients accurately and efficiently, including inputting...
-
Patient Service Representative
3 weeks ago
Ogden, Utah, United States Solis Mammography Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Solis Mammography. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our front office, providing exceptional patient care and support.Key ResponsibilitiesRegistration and Scheduling:...
-
PRN Patient Service Representative
1 day ago
Ogden, United States Solis Mammography Full timePatient Service Representative - PRN (As Needed) Looking to elevate your career? Join us! Location: Ogden, UT Hours: : As NeededDepartment Highlights: Patient-Focused Team Cohesive and Friendly Environment Supportive and Encouraging Atmosphere Here is what you will need: High School diploma; Two years of healthcare registration or customer service experience...
-
PRN Patient Service Representative
3 weeks ago
Ogden, United States Solis Mammography Full timePatient Service Representative - PRN (As Needed) Looking to elevate your career? Join us! Location: Ogden, UT Hours: : As Needed Here is what you will need: High School diploma; Two years of healthcare registration or customer service experience preferred; Basic knowledge of cash handling; Basic knowledge of medical terminology preferred; Ability...
-
Patient Service Representative
2 weeks ago
Ogden, United States Intermountain Health Full timeJob Description: This position will typically work Monday through Thursday with start times beginning anywhere from 6:30- 8:00 am and ending between 4:00- 5:00, and Fridays from 7:15- 4:00. You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for individuals who embody Intermountain's...
-
Patient Service Representative
2 weeks ago
Ogden, Utah, United States Solis Mammography Full timeAbout the RoleWe are seeking a highly skilled Patient Service Representative to join our team at Solis Mammography. As a key member of our front office team, you will be responsible for providing exceptional patient service and support in a fast-paced environment.Key ResponsibilitiesRegistration and Scheduling: Accurately register patients, verify...
-
Patient Service Representative PRN
16 hours ago
Ogden, Utah, United States Intermountain Healthcare Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative PRN to join our team at McKay-Dee Surgical Center. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support to ensure a seamless experience for our patients.Key ResponsibilitiesGreet and check-in patients in...
-
Patient Service Representative PRN
2 days ago
Ogden, United States Intermountain Healthcare Full timeJob Description:Flexible to work up to 40 hours per weekHours could be M-F 7:30am-6pm and Sat 9-1Needs to be flexible to be called in same dayThis is a float position and will require to float to other locations at McKay DeeYou will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for...
-
Patient Service Representative PRN
9 minutes ago
Ogden, United States Intermountain Healthcare Full timeJob Description: Flexible to work up to 40 hours per week Hours could be M-F 7:30am-6pm and Sat 9-1 Needs to be flexible to be called in same day This is a float position and will require to float to other locations at McKay Dee You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for...
-
Patient Service Representative
2 weeks ago
North Ogden, United States Intermountain Health Full timeJob Description: This position will work 4 9 hour shifts. You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest...
-
Patient Service Coordinator
1 week ago
Ogden, Utah, United States Solis Mammography Full time{"title": "Patient Service Representative", "description": "Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Solis Mammography. As a Patient Service Representative, you will be responsible for providing exceptional patient care and support in a fast-paced medical office environment.Key ResponsibilitiesRegister...