Guest Experience Expert

2 months ago


Bethesda, United States Marriott Full time

Additional Information Front Desk Job Number 24142627 Job Category Rooms & Guest Services Operations Location Bethesda Marriott, 5151 Pooks Hill Road, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of 'Wonderful Hospitality. Always.' by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.



  • Bethesda, Maryland, United States Marriott Full time

    Job DescriptionPOSITION SUMMARYAt Marriott, we're not just about providing a smooth check-in and check-out experience. We're about creating a memorable and unique experience for our guests. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move about their...


  • Bethesda, United States Marriott Full time

    Additional Information Food and Beverage Runner Job Number 24147628 Job Category Food and Beverage & Culinary Location Bethesda Marriott, 5151 Pooks Hill Road, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table...


  • Bethesda, Maryland, United States lululemon athletica Full time

    Guest Experience Lead RoleAt lululemon athletica, we're seeking a Guest Experience Lead to join our team. As a key member of our store operations, you'll be responsible for ensuring all guests receive a quality in-store experience.Key Responsibilities:Assess and fulfill the needs of the business, team, and guestsEnsure operational excellence throughout...


  • Bethesda, Maryland, United States IPIC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Team Member to join our team at IPIC. As a Guest Service Team Member, you will be responsible for providing exceptional guest service to our patrons, ensuring a positive and memorable experience at our theater.Key Responsibilities:Provide friendly and prompt service to guests,...

  • Sales Associate

    2 weeks ago


    Bethesda, Maryland, United States Carter'sOshKosh Full time

    Customer Experience ExpertCarter's is seeking a Sales Associate to join our team as a Customer Experience Expert. As a Sales Associate, you will be the first face of the brand for growing families, providing a warm and welcoming experience for customers. You will be responsible for greeting customers, assisting with product styles and features, and resolving...

  • Culinary Expert

    2 weeks ago


    Bethesda, Maryland, United States Aramark Full time

    Job SummaryWe are seeking a skilled Culinary Expert to join our team at Aramark. As a key member of our culinary team, you will be responsible for preparing and cooking a variety of food items according to standardized recipes and production guidelines.Key ResponsibilitiesPrepare and cook food items using various cooking methods, including baking, roasting,...

  • Guest Advocate

    2 weeks ago


    Bethesda, Maryland, United States Target Full time

    About TargetTarget is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, growth opportunities, and success as one Target team.Job SummaryWe're seeking a Guest Advocate to join our Small Format...

  • Guest Advocate

    7 days ago


    Bethesda, Maryland, United States Target Full time

    About the Role:We are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional guest service, ensuring a welcoming and inspiring experience for our guests in our smallest format stores.Key Responsibilities:Create a welcoming experience by authentically...

  • Guest Advocate

    2 weeks ago


    Bethesda, Maryland, United States Target Full time

    About TargetTarget is a Fortune 50 company with over 400,000 team members worldwide, making it one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we invest in the communities we serve.Job SummaryWe're seeking a Small Format Team Member to join our team. As a Small Format Team Member, you'll be...

  • Sales Manager

    2 weeks ago


    Bethesda, Maryland, United States Carter'sOshKosh Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Manager to join our team at Carter's/OshKosh. As a Sales Manager, you will be responsible for providing exceptional customer service, driving sales growth, and leading a team of sales associates.Key ResponsibilitiesDevelop and maintain a deep understanding of our products and services...


  • Bethesda, Maryland, United States Nothing Bundt Cakes Full time

    Job Title: Guest Service RepresentativeAt Nothing Bundt Cakes, we're committed to bringing joy to our guests and our communities. As a Guest Service Representative, you'll play a vital role in creating a warm and welcoming environment for our customers. Your primary responsibility will be to provide exceptional customer service, ensuring that every guest...


  • Bethesda, Maryland, United States Nothing Bundt Cakes Full time

    Guest Service RepresentativeThe Guest Service Representative at Nothing Bundt Cakes is responsible for creating a warm and welcoming environment for our guests. This role requires a strong commitment to guest satisfaction, as well as a passion for delivering exceptional customer experiences.Key Responsibilities:Promptly greet and engage with guests,...


  • Bethesda, Maryland, United States HYATT Hotels Full time

    Hyatt Hotels Job DescriptionAs a Guest Service Agent at Hyatt, you will be responsible for providing exceptional customer service to hotel guests. Your key responsibilities will include:Key Responsibilities:Checking in and checking out of all hotel guestsProviding excellent organization and communication skillsHandling cash transactions and answering...


  • Bethesda, Maryland, United States Nothing Bundt Cakes Full time

    Customer Experience AmbassadorThe Nothing Bundt Cakes Customer Experience Ambassador is responsible for creating a warm and welcoming environment for our guests. This role involves offering creative solutions for unique celebratory occasions and selling our delicious cakes. As the first point of brand contact in our bakery, the Customer Experience Ambassador...


  • Bethesda, Maryland, United States IPIC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at IPIC. As a Guest Services Representative, you will be responsible for providing exceptional service to our guests, ensuring a memorable and enjoyable experience at our theater.Key Responsibilities:Provide friendly and prompt service to guests,...


  • Bethesda, United States Marriott Full time

    Additional InformationPay: $17.48-$18.80/hour Job Number24182827 Job CategoryRooms & Guest Services Operations LocationBethesda Marriott, 5151 Pooks Hill Road, Bethesda, Maryland, United States, 20814VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Transport guests to/from assigned destinations using property...

  • Guest Service Driver

    2 weeks ago


    Bethesda, United States Marriott Full time

    Job DescriptionPOSITION SUMMARY Transport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the conclusion of each trip. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressure and fluid levels for property vehicle, and refuel as...

  • Terrain Key Holder

    7 days ago


    Bethesda, Maryland, United States Terrain Full time

    Job SummaryA Décor Key Holder at Terrain is responsible for creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team.Key Responsibilities• Collaborate with the leadership team to cultivate...

  • Terrain Key Holder

    1 week ago


    Bethesda, Maryland, United States Terrain Full time

    Job SummaryA Décor Key Holder at Terrain contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team.Key ResponsibilitiesCustomer ExperienceCollaborate with the leadership team to...

  • Grooming Expert

    2 weeks ago


    Bethesda, Maryland, United States Roosters Men's Grooming Center Full time

    Barber/Stylist Role at Roosters Men's Grooming CenterWe are seeking a skilled and motivated Barber/Stylist to join our team at Roosters Men's Grooming Center. As a key member of our team, you will be responsible for providing exceptional grooming services to our clients, including hair cutting, shampooing, blow drying, coloring, and styling. Key...