Sales Associate
4 weeks ago
Carter's is seeking a Sales Associate to join our team as a Customer Experience Expert. As a Sales Associate, you will be the first face of the brand for growing families, providing a warm and welcoming experience for customers. You will be responsible for greeting customers, assisting with product styles and features, and resolving issues in a busy retail environment.
Key Responsibilities:
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
Requirements:
- A positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
What We Offer:
- A competitive hourly rate of $16.50 - $18.75 per hour based on experience and location
- A welcoming and inclusive environment that values and optimizes skills and talents
- Professional and personal development opportunities to help shape your career
- A 30% discount on our brands
- Referral bonuses and other benefits
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