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Service Manager
2 months ago
Service Manager
The successful Service Manager candidate will be responsible for providing leadership to ensure efficient and effective shop operations while servicing/maintaining customer equipment and providing direction to shop employees.
We offer:
- Competitive pay and benefits plans
- Uniforms/ safety shoe program
- 401(k) Retirement Plan with Company Match
- Paid holidays
- Vacation
- Education Reimbursement Program
Responsibilities:
- Schedule and supervise activities of all assigned personnel
- Provide appropriate supervision to employees. Ensure all duties are performed in a timely manner
- Hire, train and evaluate personnel
- Establish and maintain good working relationships with vendors
- Follow up on additional work needed on any unit that leaves the shop for outside repairs
- Comply with all Company, DOT and OSHA guidelines
- Work within branch environment to increase sales, expand markets and promote business
- Assist with performing of difficult or complicated duties as necessary
- Plan and prepare work schedules and assign associates to specific duties
- Provide training to new and existing employees on: expectations of position, how to perform duties of position, company policies, safety and other areas as necessary
- Perform duties of each position if necessary and other tasks as directed by Area Manager
- Required to assist in mechanical duties as needed
- Maintain safe, clean and orderly work environment
- Must adhere to all company and location policies and safety rules
- Must be able to work extended hours when required
- All other duties as assigned
Qualifications and Skills:
- Minimum 5 years hands-on medium and heavy duty diesel truck mechanic and supervisory experience
- Flexible with shifts, strong customer focus, meet scheduled deadlines
- Working knowledge of computer diagnostics and shop parts/maintenance software
- Mechanical skills required
- Effective leader with strong communication skills
- High school diploma or higher
- Ability to work flexible schedule, weekdays, some weekends as required
- CDL license preferred
- Brake and DOT Certification
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you available to be on call for service calls 24 hours a day 7 days a week?
Experience:
- Diesel Mechanic: 5 years (Required)
- Supervisory: 5 years (Required)
- Computer Diagnostic: 5 years (Required)
Ability to Relocate:
- Houston, TX: Relocate before starting work (Required)
Work Location: In person
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