Current jobs related to Front Desk Agent - Orlando - Crescent Hotels and Resorts

  • Front Desk Agent

    2 weeks ago

    Orlando, Florida, United States HEI Hotels & Resorts Full time

    Job Title: Front Desk AgentAt HEI Hotels & Resorts, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.Key Responsibilities:Provide warm and welcoming greetings to guests,...

  • Marriott Front Desk Agent

    1 month ago

    Orlando, Florida, United States The Hotel Task Force Full time

    Job Title: Marriott Front Desk AgentWe are seeking a highly skilled Marriott Front Desk Agent to join our team at The Hotel Task Force. As a Marriott Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling front desk operations, and ensuring a smooth and efficient check-in and check-out...

  • Hotel Front Desk Agent

    4 weeks ago

    Orlando, Florida, United States Universal Helios Grand Hotel Full time

    Hotel Front Desk AgentAt Universal Helios Grand Hotel, we are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Responsibilities:Process guest arrivals and...

  • Hotel Front Desk Agent

    7 days ago

    Orlando, Florida, United States Universal Helios Grand Hotel Full time

    Hotel Front Desk Agent Job Summary:We are seeking a skilled Hotel Front Desk Agent to join our team at Universal Helios Grand Hotel. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless check-in and check-out experience for our guests.Key...

  • Hotel Front Desk Agent

    3 weeks ago

    Orlando, Florida, United States Universal Helios Grand Hotel Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Universal Helios Grand Hotel. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing room assignments, and ensuring seamless guest experiences.Key ResponsibilitiesCoordinate room assignments and...

  • Hotel Front Desk Agent

    3 months ago

    Orlando, United States Doubletree by Hilton Orlando Downtown Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Representative

    4 weeks ago

    Orlando, Florida, United States Howard Johnson I-Drive Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Howard Johnson I-Drive. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming environment for...

  • Front Desk Agent

    3 months ago

    Orlando, United States HomeTowne Studios Orlando - UCF Area Full time

    We are seeking a Front Desk Agent to join our Team with a starting Wage up to $15.00 per hour!When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer...

  • Front Desk Agent

    4 months ago

    Orlando, United States Delta Hotels Orlando Lake Buena Vista Full time

    Delta Hotel by Marriott Orlando is seeking a dynamic Front Desk Agent for their busy hotel! Compensation is competitive based on experience. Must have open availability, including holidays, nights and weekends. Company benefits include health insurance, vision, dental, 401k, employee discounts, and much more. Essential Job FunctionsGreet guests immediately...

  • Front Desk Agent

    5 months ago

    Orlando, United States SpringHill Suites Orlando Convention Center Full time

    SpringHill Suites by Marriott Orlando Convention Center is seeking an experienced Front Desk Agent for their beautiful hotel! Compensation is based on experience. Must have open availability, including holidays and weekends. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more. Essential Job FunctionsGreet guests...

  • Front Desk Agent

    1 month ago

    Orlando, United States Residence Inn Orlando Convention Center Full time

    Residence Inn by Marriott Orlando Convention Center is seeking an experienced Front Desk Agent for their beautiful hotel! Compensation is based on experience. Must have open availability, including holidays and weekends. Company benefits include health, vision, dental, PTO, 401k, employee discounts, bus passes, and much more. Essential Job FunctionsGreet...

  • Front Office Agent

    2 weeks ago

    Orlando, Florida, United States HEI Hotels & Resorts Full time

    Job Title: Front Office AgentAt HEI Hotels & Resorts, we are seeking a highly skilled and customer-focused Front Office Agent to join our team. As a Front Office Agent, you will be responsible for providing exceptional guest service, handling front desk operations, and ensuring a seamless experience for our guests.Key Responsibilities:Provide exceptional...

  • Front Desk Representative

    1 month ago

    Orlando, Florida, United States Delta Hotels Orlando Lake Buena Vista Full time

    Front Desk Agent Job DescriptionDelta Hotels Orlando Lake Buena Vista is seeking a skilled Front Desk Agent to join their team. As a Front Desk Agent, you will be the first point of contact for guests, providing a warm and welcoming experience.Key Responsibilities:Greet and Assist Guests: Greet guests with a friendly smile, maintain eye contact, and use a...

  • Front Desk Representative

    2 weeks ago

    Orlando, Florida, United States Delta Hotels Orlando Lake Buena Vista Full time

    Front Desk Agent Job DescriptionDelta Hotels Orlando Lake Buena Vista is seeking a skilled Front Desk Agent to join their team. As a Front Desk Agent, you will be the first point of contact for guests, providing a warm and welcoming experience.Key Responsibilities:Greet and Assist Guests: Greet guests with a friendly smile, maintain eye contact, and use a...

  • Front Desk Representative

    1 month ago

    Orlando, Florida, United States Hampton Inn & Suites Orlando-International Dr. North Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hampton Inn & Suites Orlando-International Dr. North. As a Front Desk Agent, you will play a vital role in ensuring our guests have an exceptional experience from check-in to check-out.Responsibilities:Process guest check-ins, confirm...

  • Front Desk Representative

    2 weeks ago

    Orlando, Florida, United States Residence Inn Orlando Convention Center Full time

    Job Title: Front Desk Agent/Relief Night AuditorResidence Inn Orlando Convention Center is seeking a skilled Front Desk Agent/Relief Night Auditor to join their team. This role requires a high level of customer service, attention to detail, and ability to work effectively in a fast-paced environment.Key Responsibilities:Provide exceptional customer service...

  • Front Desk Representative

    2 weeks ago

    Orlando, Florida, United States Delta Hotels Orlando Lake Buena Vista Full time

    Job Title: Front Desk AgentDelta Hotel by Marriott Orlando is seeking a dynamic and customer-focused Front Desk Agent to join their team.Job Summary:We are looking for a highly motivated and organized individual to provide exceptional guest service and support to our hotel operations. As a Front Desk Agent, you will be the first point of contact for our...

  • Front Desk Representative

    1 month ago

    Orlando, Florida, United States Delta Hotels Orlando Lake Buena Vista Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Delta Hotels Orlando Lake Buena Vista. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key Responsibilities:Greet and...

  • Front Desk Agent/Relief Night Auditor

    2 weeks ago

    Orlando, United States Residence Inn Orlando Convention Center Full time

    Residence Inn by Marriott Convention Center is seeking an experienced Front Desk Agent/Relief Night Auditor for their busy hotel! Competitive pay rate is based on experience. Must have open availability 2 days for the overnight shift (11pm to 7am) and 3 days for the day/night shift (7am to 3pm, 3pm - 11pm) including holidays and weekends. Company benefits...

  • Front Desk Representative

    1 month ago

    Orlando, Florida, United States Howard Johnson I-Drive Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Howard Johnson I-Drive. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming environment for our guests.Key...

Front Desk Agent

2 months ago

Orlando, United States Crescent Hotels and Resorts Full time

Description

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards

Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries

Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy

Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction

Receive, input, retrieve and relay messages to guests

QUALIFICATIONS/SKILLS

Ability to effectively deal with internal and external customer, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflict

Must possess excellent customer service skills

Must be flexible enough to work any shift including evenings, weekends and holidays

Hotel Experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)