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Licensed Call Center Agent

2 months ago

Miami, United States EliteCore Insurance Full time
Description

Join our team at Elitecore Insurance We are seeking licensed agents in Kendall, FL, who are ready to elevate their careers in our vibrant call center dedicated to affordable health insurance through the Affordable Care Act program.

As a Licensed Call Center Agent at Elitecore Insurance, you will manage inbound and outbound leads, address compliance matters for existing customers, and focus on offering health insurance plans to eligible individuals. This role entails a full-time commitment of 35-40 hours per week, providing the opportunity to earn a competitive hourly wage along with commissions. We are looking for motivated individuals capable of closing 3-4 deals daily.

What We Provide:
  • Competitive hourly rate with commission based on sales performance
  • Supportive and structured environment to ensure success
  • Pathways for professional growth and advancement within the organization


Responsibilities

•Handle a high volume of incoming and outgoing calls with potential customers, ensuring consistent communication following provided scripts.
•Utilize persuasive arguments to present and sell health insurance plans to existing and prospective customers, effectively addressing customer resistance.
•Maintain regular communication with the compliance team and management to promptly rectify any application deficiencies.
•Deliver exceptional customer service over the phone to ensure customer satisfaction and foster trust.
•Meet set sales targets (2-3 applications per day) and objectives within the designated timeframe.
•Demonstrate punctuality, reliability, and commitment by adhering to the defined work schedule.

Qualifications

•To be considered, applicants must hold a valid health insurance agent license (2-15 or 2-40).
•Demonstrated experience in sales is required, with a preference for candidates who have worked in a call center setting.
•Essential skills include strong abilities in selling, communication, and negotiation.
•Proficiency in creating and delivering tailored presentations to meet the audience's requirements is crucial.
•The ideal candidate should be highly motivated, target-driven, and possess a proven sales track record.
•Ability to excel in a fast-paced environment and consistently meet daily sales quotas is a must.