End User Support Specialist

2 weeks ago


Folsom, United States Connective Talent Full time

Details:

Offices: The main Office is in Folsom, CA - this is an onsite role with driving to other sites as needed Type: Enterprise Level Full time Direct Hire Salary: Hourly salary + Over time and expensed mileage Full Benefits (Medical coverage, PTO 2 weeks vacation + 2 weeks sick, 401K + company match, and more)

Targeting someone who: Is Comfortable with Driving Comes from a strong desktop support background Is experienced in using ServiceNow, or other ticketing systems Familiar with installing, configuring, troubleshooting, and diagnosing PC/laptop issues, windows support, LAN Network connectivity, printers, and peripherals Company cell phone and laptop Expense reimbursement for travel to other offices (67 cents/mile) Hourly salary is eligible for overtime pay (Time and 1/2 for hours worked past the standard 40/hour week) Skills: Experience providing hands-on and remote service and support Prior knowledge of Exchange, Outlook, Virus protection, LAN/WAN and TCP/IP, and related software. Desktop imaging experience. Strong troubleshooting skills. Microsoft Office application support. Ability to explain technical concepts to non-technical staff. Good fundamental understanding of IP Networking and troubleshooting. Excellent customer service skills and strong verbal / written communication skills Must have a minimum of 2 years of related experience in a corporate computing environment by Jobble

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