Account Manager
3 weeks ago
Summary of Position
The Account Manager role serves as the main point of contact for the existing account base of Vercara clients. The Account Manager is focused on gross and net retention as well as identifying expansion opportunities (cross-sell and upsell). As the customer’s key contact, you will be directly involved in issue resolution, coordinating between technical staff, billing, product teams, and operations as needed. In addition, you will play a key role in the success of Vercara in its current and future objectives.
Duties/Responsibilities
Manage existing core client base with specific focus of retention and identify any upsell or cross-sell opportunities.
Meet internal metrics including call/email volume for customer outreach, retained accounts, upsell/cross sell, and other revenue retention objectives.
Manage client information using the Salesforce.com CRM
Build relationships with customers via outreach and other communications.
Specific skills required
Familiarity selling and consulting ASP/SaaS models or software sales experience.
Knowledge in DDoS Mitigation and Managed DNS Framework a huge plus
Strong Customer Relationship Management strategy and service ethics
Ability to deliver a value proposition that is not always apparent to the end user.
Experience and/or Personality that is customer centric.
Sales training and experience with solution, consultative, strategic and/or conceptual/complex selling is preferred.
Outgoing self-starter with a long-term focus on making an impact within our rapidly growing company.
The ideal candidate can communicate with senior level management, explain complex products, and demonstrate technology services over the phone and in person.
Experience with MS Office products and Salesforce.com a plus.
Knowledge & Application: Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is the fully qualified, experienced professional, journey-level position.
Complexity & Problem Solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points.
Collaboration & Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to differing audiences and often advises others on difficult matters.
Typical Degree & Years of Experience: Requires a minimum of 3 years of related experience with a Bachelor’s degree; or equivalent work experience.
#J-18808-Ljbffr
-
Accounting Manager
3 weeks ago
Herndon, United States Calibrate North LLC. Full timeThis is a remote position. Title: Accounting Manager Location: Herndon, VA or remote from (VA, DC, MD, PA, NJ, NC, SC, GA, FL, IL, TX, WA) Terms: Full-Time/Permanent Citizenship: Due to federal ITAR regulations, all qualified applicants must be US Citizens Overview: The Accounting Manager will play a pivotal role in overseeing key financial accounting...
-
Accounting Manager
3 weeks ago
Herndon, United States Talascend Full timeTalascend is currently seeking an Accounting Manager for a direct hire opportunity with our client located in Herndon, VA. OVERVIEW: The Manager, Accounting is responsible for leading and managing the Accounts Receivable (AR), billing, collections, Grants and General Ledger accounting functions, and Accounts Payable (AP) function. The Manager maintains...
-
Accounting Manager
3 weeks ago
Herndon, United States Edge Staffing Partners Full timeJob DescriptionJob DescriptionOur client is a $30M government contractor in rapid growth mode. They are looking to add an Accounting Manager to their team, that will report into their Controller. The company works on highly classified contracts and this role would allow for the person to obtain a clearance. This position will focus on monthly and...
-
Accounting Manager
7 days ago
Herndon, United States Edge Staffing Partners Full timeOur client is a $30M government contractor in rapid growth mode. They are looking to add an Accounting Manager to their team, that will report into their Controller. The company works on highly classified contracts and this role would allow for the person to obtain a clearance. This position will focus on monthly and consolidated financial reporting, as well...
-
Technical Accounting Manager
4 weeks ago
Herndon, United States Edge Staffing Partners Full timeJob DescriptionJob DescriptionOur client is a $30M government contractor in rapid growth mode. They are looking to add a Technical Accounting Manager to their team, that will report into their Controller. The company works on highly classified contracts and this role would allow for the person to obtain a clearance. This is a permanent, direct hire...
-
Technical Accounting Manager
3 weeks ago
Herndon, United States Edge Staffing Partners Full timeJob DescriptionJob DescriptionOur client is a $30M government contractor in rapid growth mode. They are looking to add a Technical Accounting Manager to their team, that will report into their Controller. The company works on highly classified contracts and this role would allow for the person to obtain a clearance. This is a permanent, direct hire...
-
Enterprise Account Manager
3 days ago
Herndon, United States FranConnect Full timeFranConnect is the leading franchise and multi-unit management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive growth, improve profitability, and streamline...
-
Enterprise Account Manager
3 weeks ago
Herndon, United States FranConnect, LLC Full timeJob DescriptionJob DescriptionDescription:FranConnect is the leading franchise and multi-unit management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive...
-
Program Account Manager
2 weeks ago
Herndon, United States i360technologies Full timeJob Description Maintain and enhance client relationship and satisfaction. Provide leadership and delivery excellence to manage existing projects at current customers. Lead business development and revenue growth at existing customers by identifying and shaping new opportunities. Lead and manage a team of approximately 15-20 FTEs. Incorporate industry...
-
Senior Director, Account Management
7 days ago
Herndon, United States FranConnect Full timeFranConnect is the leading franchise and multi-unit management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive growth, improve profitability, and streamline...
-
Senior Account Services Manager
5 days ago
Herndon, United States Maxar Technologies Full timeWho We Are:Maxar Intelligence is a provider of secure, precise, geospatial intelligence. We deliver disruptive value to government and commercial customers to help them monitor, understand and navigate our changing planet. Our unique approach combine Manager, Account Manager, Project Management, Senior, Service, Technology, Account
-
Lead Major Account Manager
1 week ago
Herndon, United States Juniper Networks Full timeJob DescriptionLead Major Account Manager, FSIThe Lead Major Account Manager is responsible for sales activity and customer support within the Federal Systems Integrators (FSI). The FSI Lead MAM will be responsible for achieving or exceeding annual revenue quotas and ensuring that all Juniper sales and delivery activity is run efficiently and effectively....
-
Lead Major Account Manager
1 week ago
Herndon, United States Juniper Networks Full timeJob DescriptionLead Major Account Manager, FSI The Lead Major Account Manager is responsible for sales activity and customer support within the Federal Systems Integrators (FSI). The FSI Lead MAM will be responsible for achieving or exceeding annual revenue quotas and ensuring that all Juniper sales and delivery activity is run efficiently and effectively....
-
Account Manager
2 weeks ago
Herndon, Virginia, United States i360technologies Full timeJob Description Maintain and enhance client relationship and satisfaction. Provide leadership and delivery excellence to manage existing projects at current customers. Lead business development and revenue growth at existing customers by identifying and shaping new opportunities. Lead and manage a team of approximately 15-20 FTEs. Incorporate...
-
Strategic Account Manager
3 weeks ago
Herndon, Virginia, United States Rancher Government Solutions Full timeThis is a remote position. Candidate can be located anywhere within the United States.POSITION SUMMARYWe are seeking a highly skilled and motivated individual to join our team as a Federal Government Strategic Accounts Manager. The ideal candidate will be responsible for targeting and securing large strategic deals with Federal Government and US Federal...
-
Senior Accountant
7 days ago
Herndon, United States Edge Staffing Partners Full timeOur client is a $30M government contractor in rapid growth mode. They are looking to add a Senior Accountant to their team, that will report into their Controller. The company works on highly classified contracts and this role would allow for the person to obtain a clearance. This is a permanent, direct hire opportunity with above market...
-
Senior Accountant
5 days ago
Herndon, United States Edge Staffing Partners Full timeJob DescriptionJob DescriptionOur client is a $30M government contractor in rapid growth mode. They are looking to add a Senior Accountant to their team, that will report into their Controller. The company works on highly classified contracts and this role would allow for the person to obtain a clearance. This is a permanent, direct hire opportunity with...
-
Senior Accountant
4 weeks ago
Herndon, United States Edge Staffing Partners Full timeJob DescriptionJob DescriptionOur client is a $30M government contractor in rapid growth mode. They are looking to add a Senior Accountant to their team, that will report into their Controller. The company works on highly classified contracts and this role would allow for the person to obtain a clearance. This is a permanent, direct hire opportunity with...
-
Senior Accountant
5 days ago
Herndon, United States Scattermesh Full timeJob DescriptionJob DescriptionWe are currently seeking a Senior Accountant. The ideal candidate will have a strong background in accounting, excellent attention to detail, highly organized, ability to meet deadlines, superior analytical and problem-solving skills, and proven ability to work both independently and collaboratively with different levels of...
-
Senior Accountant
7 days ago
Herndon, United States Scattermesh Full timeJob DescriptionJob DescriptionWe are currently seeking a Senior Accountant. The ideal candidate will have a strong background in accounting, excellent attention to detail, highly organized, ability to meet deadlines, superior analytical and problem-solving skills, and proven ability to work both independently and collaboratively with different levels of...