Enterprise Account Manager
3 weeks ago
FranConnect is the leading franchise and multi-unit management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive growth, improve profitability, and streamline operational performance. FranConnect customers span all sizes, growth phases, and industries and they grow 44% faster on average than the broader franchising market. Backed by private-equity investor Serent Capital, FranConnect is headquartered in Herndon, Virginia, with global offices in Australia, India, Colombia and Canada. For more information on FranConnect, visit www.franconnect.com . FranConnect is seeking an experienced Enterprise Account Manager to maintain strategic, mutually beneficial relationships with our top customers. In this role, you will be responsible for customer retention and expansion while driving adoption of our solutions. You will take ownership of the relationship with our key customers and decision-makers and collaborate with other departments to help our clients achieve their business goals. Principal Duties and Essential Responsibilities: Act as a trusted advisor and strategic partner to assigned accounts, developing long-term partnerships with key stakeholders. Identify and lead up-sell and cross-sell opportunities to drive new business growth within existing accounts, combining the skills of a hunter and a farmer. Work assigned territory to build robust pipeline in order to achieve quota. This requires prospecting and outreach to potential new business.Maintain a deep understanding of FranConnect products, industry knowledge, and franchising trends to drive customer engagement and product adoption on relevant features and functionality. Ensure healthy, metrics-based customer engagement by identifying underutilization and providing solutions to enhance customer success. Lead solutions development efforts that align with customer needs and coordinate internal stakeholders' involvement. Collaborate with the Client Success team to build and deliver Quarterly Business Reviews to top Enterprise clients. Enhance client engagement, satisfaction, and overall service to maximize the client experience and ROI within existing FranConnect accounts. Identify and communicate any risks that could impact the success of the contract life cycle or the client relationship, escalating as needed. Manage all aspects of retention within a named book of existing accounts. Some travel to conferences and on-site client meetings. Requirements 5+ years of experience in Enterprise account management, sales, and/or customer success Experience in supporting enterprise-level software solutions Bachelor's degree. Ability to engage stakeholders at all levels, from junior analysts to the C-Level. Proactive approach to managing client needs and understanding how to navigate large, complex enterprise organizations strategically and effectively. Experience using CRM or Account Management software (Salesforce). Strong interpersonal skills, including effective listening and professional communication under pressure. Exceptional verbal and written communication skills. Ability to work efficiently in a constantly changing and growing environment where creative and unique solutions are desired.
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Enterprise Account Manager
1 month ago
Herndon, United States FranConnect, LLC Full timeJob DescriptionJob DescriptionDescription:FranConnect is the leading franchise and multi-unit management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive...
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Enterprise Account Manager
2 months ago
Herndon, United States FranConnect, LLC Full timeJob DescriptionJob DescriptionDescription:FranConnect is the leading franchise and multi-unit management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive...
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Enterprise Account Executive
5 days ago
Herndon, United States VBrick Systems Full timeJob Description Job Description Who we are: Vbrick enables clients to engage communities of customers, co-workers, and collaborating partners with cloud-native, AI-powered video solutions. Our mission is to simplify the complexity of creating, managing, and distributing video content, then intelligently and automatically deliver it inside the applications...
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Enterprise Account Executive
2 days ago
Herndon, United States VBrick Systems Full timeWho We Are Vbrick enables clients to engage communities of customers, co-workers, and collaborating partners with cloud-native, AI-powered video solutions. Our mission is to simplify the complexity of creating, managing, and distributing video content, then intelligently and automatically deliver it inside the applications and work processes already in use....
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Enterprise Account Executive
4 weeks ago
Herndon, United States FranConnect Full timeFranConnect is the leading franchise management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive growth, improve profitability, and streamline operational...
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Enterprise Account Executive
6 days ago
Herndon, United States VBrick Full timeJob DescriptionJob DescriptionWho we are:Vbrick enables clients to engage communities of customers, co-workers, and collaborating partners with cloud-native, AI-powered video solutions. Our mission is to simplify the complexity of creating, managing, and distributing video content, then intelligently and automatically deliver it inside the applications and...
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Enterprise Account Executive
18 hours ago
Herndon, United States VBrick Full timeJob DescriptionJob DescriptionWho we are:Vbrick enables clients to engage communities of customers, co-workers, and collaborating partners with cloud-native, AI-powered video solutions. Our mission is to simplify the complexity of creating, managing, and distributing video content, then intelligently and automatically deliver it inside the applications and...
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Enterprise Account Executive
3 weeks ago
Herndon, United States FranConnect Full timeFranConnect is the leading franchise management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive growth, improve profitability, and streamline operational...
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Enterprise Account Executive
4 weeks ago
Herndon, United States FranConnect Full timeFranConnect is the leading franchise management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive growth, improve profitability, and streamline operational...
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Enterprise Account Executive
4 weeks ago
Herndon, United States FranConnect, LLC Full timeFranConnect is the leading franchise management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive growth, improve profitability, and streamline operational...
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Enterprise Account Executive
1 month ago
Herndon, United States FranConnect, LLC Full timeJob DescriptionJob DescriptionDescription:FranConnect is the leading franchise management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive growth, improve...
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Enterprise Account Executive
2 months ago
Herndon, United States FranConnect, LLC Full timeJob DescriptionJob DescriptionDescription:FranConnect is the leading franchise management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive growth, improve...
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Enterprise Account Manager
2 weeks ago
Herndon, United States Arelion Full timeKey responsibilities: Identify, prospect and close new business within Fortune 1000 companies. Sell Arelion's full suite of products within the assigned territory. Engage with C-level executives to lead both business and technical conversations. Energetically build and strategically manage a solid pipeline to consistently grow revenue. Work with channel...
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Enterprise Account Manager
3 weeks ago
Herndon, United States Arelion Full timeKey responsibilities:Identify, prospect and close new business within Fortune 1000 companies.Sell Arelion's full suite of products within the assigned territory.Engage with C-level executives to lead both business and technical conversations.Energetically build and strategically manage a solid pipeline to consistently grow revenue.Work with channel partners...
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Herndon, United States BOEING Full timeAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...
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Technical Account Manager
1 week ago
Herndon, United States Amazon Web Services, Inc. Full timeWould you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions. As a Technical Account Managers (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers’ innovate and...
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Senior Director, Account Management
4 weeks ago
Herndon, United States FranConnect Full timeFranConnect is the leading franchise and multi-unit management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive growth, improve profitability, and streamline...
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Strategic Account Manager
1 month ago
Herndon, Virginia, United States Rancher Government Solutions Full timeThis is a remote position. Candidate can be located anywhere within the United States.POSITION SUMMARYWe are seeking a highly skilled and motivated individual to join our team as a Federal Government Strategic Accounts Manager. The ideal candidate will be responsible for targeting and securing large strategic deals with Federal Government and US Federal...
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Account Manager
1 week ago
Herndon, United States York Telecom Corporation Full timeFor over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver enterprise-quality visual...
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Account Manager
22 hours ago
Herndon, United States Yorktel Full timeFor over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver enterprise-quality visual...
