Specialist, Fundraising System Support
1 month ago
What it's like to work united? Here at United Way for Southeastern Michigan our employees combine their strengths to develop solutions to some of our region's toughest challenges alongside our donors, advocates, volunteers, and partners. Join our team as we work collaboratively to impact the communities within southeastern Michigan
The Fundraising System Support Specialist serves as the organization-wide subject matter expert for the donor-facing systems and processes. This specialist provides guidance and configuration services to deploy fundraising campaigns via organizations and events, integrations to CRM, and consultative support to organizations implementing campaigns.
The Fundraising System Specialist role will act as the primary liaison between United Way's fundraising teams and Information Technology to ensure smooth deployment and operation of electronic campaign initiatives.
Serve as a Subject Matter Expert (SME) of available product offerings; helps the organization understand options, processes, and responsibilities.
Project manage implementing the electronic system(s) for corporate campaigns or fundraising initiatives.
Ensure appropriate system setup (s), training, testing, support/troubleshooting, and data integration.
Maintain and conduct process/system training for internal staff and external partners as needed.
Support departmental initiatives by maintaining best practices for each system and campaign, as well as overall process documentation for each system.
Support strategic initiatives by conducting appropriate system research/testing to keep up with new releases and changing business needs.
Manage business success help desk inbox; direct inquiries to other team members as needed.
Requirements
A bachelor's degree in business, communications, or a related field.
A minimum of 1-3 years of experience as a software trainer, public speaker, or similar work experience
A minimum of 1-3 years of experience managing projects
A minimum of 1-3 years of experience using a CRM system
Please follow the link below to review the entire job description before applying.
Persons hired for this position will have to show proof of Covid-19 vaccination upon hire.
A background in fundraising/development in a non-profit environment is beneficial in this role.
#J-18808-Ljbffr
-
Specialist, Fundraising System Support
2 months ago
Detroit, United States United Way for Southeastern Michigan Full timeJob DescriptionJob DescriptionWhat it's like to work united? Here at United Way for Southeastern Michigan our employees combine their strengths to develop solutions to some of our region's toughest challenges alongside our donors, advocates, volunteers, and partners. Join our team as we work collaboratively to impact the communities within...
-
Desktop Support Specialist
2 days ago
Detroit, Michigan, United States System Soft Technologies Full timeJob Summary:System Soft Technologies is seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and troubleshooting services to our clients.Key Responsibilities:Provide technical support and troubleshooting services to clients via phone, email, and...
-
Matching & Match Support Specialist
3 months ago
Detroit, United States Big Brothers Big Sisters of Southeast Michigan Full timeJob DescriptionJob DescriptionDescription:POSITION SUMMARYThis full-time exempt position provides leadership and guidance to families and volunteer mentors within the framework outlined and established by Big Brothers Big Sisters of Southeast Michigan and operates in compliance with the BBBSA Standards of Practice.ESSENTIAL DUTIES AND...
-
IT Support Specialist
5 days ago
Detroit, Michigan, United States NR Consulting Full timePosition: IT Support Specialist Company: NR Consulting Type: Contract with potential for extension Duration: Long-term Overview of Role What is the purpose of this position? This role is designed to assist end users in optimizing their productivity and efficiency with computer-related tools and processes. The individual will act as a technical...
-
Technical Support Expert
1 day ago
Detroit, Michigan, United States System Soft Technologies Full timeJob Summary:System Soft Technologies is seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and troubleshooting services to our clients.Key Responsibilities:Provide technical support and troubleshooting services to clients via phone, email, and...
-
Site Based Matching
4 weeks ago
Detroit, United States Big Brothers Big Sisters of Southeast Michigan Full timeJob DescriptionJob DescriptionDescription:POSITION SUMMARYThis full-time, non-exempt position provides leadership and guidance to families and volunteer mentors within the framework outlined and established by Big Brothers Big Sisters of Southeast Michigan and operates in compliance with the BBBSA Standards of Practice.REPORTS TOSite/School Based Matching &...
-
PLM Systems Support Specialist
6 days ago
Detroit, Michigan, United States Tata Technologies Full timePosition Overview: As a PLM Systems Support Analyst, you will play a crucial role in enhancing engineering design and development processes through effective implementation and configuration of PLM Visualization tools. Key Responsibilities: Implementation and Configuration: Develop and configure PLM Visualization processes utilizing Teamcenter, NX, and...
-
PLM Systems Support Specialist
6 days ago
Detroit, Michigan, United States Tata Technologies Full timeRole Overview: As a PLM Systems Support Analyst, you will play a crucial role in the implementation and configuration of PLM Visualization processes within engineering design and development. Key Responsibilities: Implement and configure PLM Visualization processes utilizing Teamcenter, NX, and various visualization tools.Support engineering user...
-
Automation Systems Specialist
24 hours ago
Detroit, Michigan, United States Detroit Manufacturing Systems Full timeAutomation Systems SpecialistWe are seeking a highly skilled Automation Systems Specialist to join our team at Detroit Manufacturing Systems. As an Automation Systems Specialist, you will be responsible for the upkeep and improvement of all automation production equipment.Key Responsibilities:Assist with machine breakdowns and troubleshoot issuesDevelop and...
-
IT Operations Support Specialist
2 months ago
Detroit, United States Alixpartners Llc Full timeAt AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve.By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes...
-
Client Support Specialist
6 days ago
Detroit, Michigan, United States Entech Staffing Solutions Full timeJob OverviewPosition: Client Support SpecialistCompensation: $14.00/hrWork Schedule: Hybrid model - in-office on select days and remote on others.Role Summary:The Client Support Specialist is responsible for addressing customer inquiries through both verbal and written communication. This role involves:Documenting customer interactions and inquiries...
-
IT Operations Support Specialist
2 months ago
Detroit, Michigan, United States Alixpartners Llc Full timeAt AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve.By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes...
-
Desktop Support Specialist
2 days ago
Detroit, United States System Soft Technologies Full timeDesktop Support Technician Detroit Public School SystemONSITE - Desktop! Hands on IT, Troubleshooting experience required. Position location: This person will be working ONSITE in a full-time capacity in Detroit, MI. Remote work is not an option.Offered Candidate must follow Detroit Public Schools Community District COVID-19 safety guidelines which requires...
-
Desktop Support Specialist
1 day ago
Detroit, United States System Soft Technologies Full timeDesktop Support Technician Detroit Public School SystemONSITE - Desktop! Hands on IT, Troubleshooting experience required. Position location: This person will be working ONSITE in a full-time capacity in Detroit, MI. Remote work is not an option.Offered Candidate must follow Detroit Public Schools Community District COVID-19 safety guidelines which requires...
-
IT Support Specialist
5 days ago
Detroit, Michigan, United States TEKsystems Full timePosition Overview:As an IT Support Specialist, you will operate under general supervision to deliver second-tier assistance to end-users regarding PC, server, and mainframe applications and hardware. Your role will involve addressing issues that the first-tier help desk is unable to resolve, ensuring a seamless user experience.Key Responsibilities:Engage...
-
Helpdesk Support Specialist
3 weeks ago
Detroit, Michigan, United States TEKsystems Full timeJob Type: Full-TimeAbout Us: Client is a dynamic and innovative company dedicated to providing top-notch IT solutions. We pride ourselves on our commitment to customer satisfaction and our supportive work environment.Job Description: We are seeking a motivated and customer-oriented Helpdesk Support Specialist to join our team. The ideal candidate will be...
-
Technical Support Specialist
4 hours ago
Detroit, Michigan, United States Stafford Gray Full timeJob Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Stafford Gray. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their technical issues are resolved efficiently and effectively.Key Responsibilities:First Point of...
-
Helpdesk Support Specialist
3 weeks ago
Detroit, United States TEKsystems Full timeJob Type: Full-Time About Us: Client is a dynamic and innovative company dedicated to providing top-notch IT solutions. We pride ourselves on our commitment to customer satisfaction and our supportive work environment. Job Description: We are seeking a motivated and customer-oriented Helpdesk Support Specialist to join our team. The ideal candidate...
-
Multimedia Communications Specialist
1 week ago
Detroit, United States Wayne State University Full timeMultimedia Communications Specialist Wayne State University is searching for an experiencedMultimedia Communications Specialistat its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our...
-
Pharmacy Support Specialist
6 days ago
Detroit, Michigan, United States Detroit Medical Center Full timeDetroit Medical Center is in search of a dedicated Pharmacy Support Specialist to join our team in the vibrant city of Detroit, Michigan.Position Overview & RequirementsSpecialty: Pharmacy SupportDiscipline: Allied Health ProfessionalDuration: Ongoing40 hours per weekShift: 8 hours, flexibleEmployment Type: StaffDMC Harper University Hospital is renowned for...