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Claims Coordinator
4 months ago
Summary
Candidate will assist with all auto related accidents and damages claims, making contact with involved parties within established timelines through telephone and written communication. Review investigation reports, claims set-up, negotiations, arranging repairs, payment processing, and seeking actions to prevent a reoccurrence and claim resolution. Assists with the development and strength of the Claims Department.
Job Description
Review all incident reports for accuracy, and completion
Data entry and management of claims software (MDI Claims Manager)
Process all claims payments in Work Day
Process letters with liability decisions for claimants & customers
Make contact with vendors, claimants, customers, employees and/or witnesses to further the investigation findings
Secure necessary documentation to facilitate timely loss adjustments
Identify and challenge questionable liability claims while involving the Director of Claims in its process
Manages and closes claims by providing reasonable repairs and payments in a timely manner
Enters activity notes and effective diaries in claims software
Generates monthly risk reports
Uses effective reasoning, analysis, and decision making skills
Establishes strong relationships with Operations, Sales, Shop, and Accounting departments
Contribute identifying trends, repeat damages, high risk accounts and potential fraudulent claims
Actively participate in regularly scheduled meetings
Recommends training and improvement activities needed to meet established goals
Assist conducting Incident Investigation Training for Supervisors and Operations
Protects the confidentiality of our claims records
Able to navigate in a professional manner, unsatisfied claimants & customers
Benefits:
Competitive wages
Comprehensive benefit package Medical, Dental, Vision
401K
Life Insurance
Paid Vacation and Sick Time
Career plan
Recognition programs
Professional development learning
An exceptional work environment
Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran
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