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Senior Claims Consultant

2 months ago


Los Angeles, California, United States Lockton Full time
Job Summary:
Lockton is seeking a highly skilled Senior Claims Consultant to join our team. As a key member of our claims management team, you will be responsible for providing specialized claims consulting services to our clients with complex programs involving liability and casualty coverage.

Key Responsibilities:
  • Coordinate, implement, and manage claims programs to achieve exceptional claims outcomes in liability and casualty coverage lines.
  • Evaluate client claim programs to provide recommendations for improvement and develop strategies for enhanced claim management.
  • Analyze claim data, generate findings, and recommend service plans and strategies that align with client risk management objectives.
  • Develop and oversee claims management programs, holding vendors and stakeholders accountable for outcomes.
  • Act as a liaison between clients and insurance carriers, advocating for the best outcome for the client.
  • Travel to client, carrier, and/or TPA locations as needed.
  • Collaborate with producers and client service teams to prepare responses to broker RFPs for prospective clients.
  • Participate in the sales process with producers, providing pertinent claims service marketing input and attending prospect meetings and presentations.

Requirements:
  • Bachelor's degree in insurance, business, or a related field required. Advanced degree in business, insurance, or law preferred.
  • A minimum of 15 years of practical insurance claim management experience required.
  • Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint) and extensive knowledge of third-party administrators.
  • Ability to travel by automobile and aircraft and be away from home for extended periods.
  • Legally able to work in the United States.