Lead Care Manager

2 weeks ago

San Diego, United States Rooted Life Full time

Job Title: Lead Care Manager

Location: Hybrid (LCMs expected to be on-site and in office, not WFH)

Job Type: Full-time

Hours: 8:00am to 5:00pm (Pacific Time, GMT -8:00)

Are you a dedicated leader passionate about coordinating comprehensive care for those in need? Do you have the expertise to assess client conditions and provide them with the necessary resources for a healthy outcome? Rooted Life is seeking a Lead Care Manager like you, who can play an integral role in our mission to provide exceptional care coordination.

Who We’re Looking For:

Are you ready to be more than just a cog in the machine? At Rooted Life, were seeking dynamic individuals who are not just task performers but true leaders in their roles. We want someone who brings more to the table than just skills — a visionary whos ready to innovate and inspire.

🌟Mission-Driven Leader: Upholding Rooted Lifes mission with dedication and ethical leadership.

🧠Evidence-Based Practitioner: Utilizing approaches like Motivational Interviewing, Harm Reduction, and Trauma-Informed Care.

🔗Community Connector: Deep connections and relationships in the San Diego homelessness provider community

📞Active Engager: Conducting outreach and engagement through phone calls, mail, and community visits.

🤝 Client Advocate: Coordinating with healthcare professionals and advocating on behalf of clients.

💼Professional and Adaptable: Maintaining professionalism and adaptability in a rapidly changing care environment.

🗂️ Efficient Organizer: Keeping client and care records meticulously organized and up-to-date.

🔄Multitasking Pro: Excelling in managing various tasks and prioritizing effectively to meet program and client needs.

🗣️ Team Advocate: Promoting open communication and cooperation among team members and clients.

What You’ll Be Doing:

📋Care Plan Oversight: Overseeing the development and implementation of Individual Care/Health Action Plans for each client.

🌐Flexible Service Delivery: Offering services in a variety of settings, including office-based, telehealth, or community-based services, based on client convenience.

📣Outreach and Engagement: Conducting activities to facilitate linkage to the ECM program, including phone calls, mailed information, and community visits.

🔍Needs Assessment: Conducting individual assessments to understand client needs and disseminating information accordingly.

🤝Service Coordination: Coordinating the delivery of services from various social service providers to program participants.

🏥Medical Coordination: Coordinating all medical appointments and maintaining updated medical files.

🚗Transport Logistics: Arranging transportation for clients as required.

📜Legal and Probation Support: Assisting program participants with Probation and Parole requirements, including providing progress reports and supportive documentation.

🤝Client Advocacy: Coordinating and advocating on behalf of clients with healthcare professionals, with the clients permission.

🔗Community Connection: Connecting clients to essential medical services, social services and support groups as needed.

🚶‍♂️ Client Support: Accompanying clients to office visits as needed and appropriate.

📈Progress Evaluation: Regularly evaluating client progress and updating goals as necessary.

🧘Mental Health Promotion: Actively promoting mental health and wellbeing among clients.

📝Timely Documentation: Completing all necessary documentation within established timeframes according to individual action plans.

📅Team Collaboration: Attending weekly staff/team meetings and participating in supervision sessions.

🎓Continuous Learning: Engaging in assigned training sessions, such as Motivational Interviewing and ACEs Certification.

📊Data Management: Collecting and entering client data as needed. Keeping EHR/EMR

🌱Positive Environment Cultivation: Maintaining a positive, life-giving environment for clients and keeping client files updated with all relevant medical, legal, and social service documents.

As a Lead Care Manager at Rooted Life, your role is crucial in shaping our clients care journey. Your expertise in diverse care domains will significantly contribute to our mission. We invite you to join us in this vital role and help us create lasting positive change in our community.

Qualifications & Requirements:

  • Strong attention to detail and ability to perform under stress.
  • Excellent problem-solving and communication skills.
  • Team-oriented with a mature, ethical, and resilient character.

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