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Lead Care Manager
4 months ago
JOB SUMMARY:
The Lead Care Manager (LCM) operates a as a member of the patient's Enhanced Care Management (ECM) team and is responsible for coordinating all aspects of ECM and any community supports. The LCM is the primary source of contact for the patient and the family for ECM and may act as a Liaison or coordinator for PCP's, Specialists, Behavioral Health providers, community agencies or community service providers that are engaged in care coordination activities. The LCM will enroll patients in ECM, perform screenings, reinforce teaching, make referrals, and provide support to implement the Care Plan developed by the Care Management Team. The LCM assists the patients/families to develop strategies to improve health and well-being, navigate and access community services and other resources. This position involves community outreach, such as home visits required.
MINIMUM QUALIFICATIONS:
H.S. Diploma,GED,or Equivalent
CA Driver’s License
Proof of Auto Insurance
Basic Computer Skills
Good communication skills, including listening well, and using language appropriately
Ability and willingness to provide emotional support, encouragement and motivation to patients
PREFERRED QUALIFICATIONS:
Associate’s Degree
2 Years of Experience
Proficient in Healthcare Quality
Successful completion of a Community Health Worker training program
One year exp working in a psych program, schools, residential day treatment center. Time spent in mental health internships would be considered
Bilingual English/Spanish
Experience working in a multi-cultural setting
Experience working in a community-based setting for at least 1 to 2 years
Knowledge of some medical terminology preferred
**The expected hiring range for this position is $26.75 to $36.78
