Senior Analyst, Government Customer Operations

2 weeks ago

Tampa, United States Hiring Now! Full time
Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

Summary:

This position creates and maintains accurate government customer master records, confirms and reconciles government program eligibility, administers government contracts, and determines government customer Class of Trade (COT) assignments. The role is responsible for verifying eligibility for government mandated price discounts under the Federal Supply Schedule (FSS) and Health Resource and Services Administration (HRSA) PHS/340B program.

Responsibilities:
  • Research HRSA Office of Pharmacy Affairs 340B database and other data sources, analyze information, and determine customer class of trade (COT) assignment in accordance with government regulations and methodology.
  • Create, update, and maintain government customer master records, including COT assignment and the reconciliation of FSS/340B government program eligibility information.
  • Ensure that government rules and regulations are adhered to relating to customer eligibility for mandated FSS and 340B price discounts on BMS products.
  • Perform research to ensure consistency and validity of customer information in internal systems.
  • Create and administer government contracts and pricing in the Model N revenue management system.
  • Provide analytical support for SOX inquiries and ensure adherence to SOX and audit controls.
  • Work closely with Government Contract Operations, Government Price Reporting & Compliance, and Chargeback Operations to ensure clear communication, mutual understanding of processes, and accurate classification of transactions for government pricing calculations.
  • Perform testing and support in the SAP and Model N systems as needed.
  • Analyze current operating practices and procedures with an emphasis on process improvement.
Qualifications:
  • Bachelor's degree or equivalent experience.
  • A minimum of 5 years of related experience in one of the following: business analysis, financial analysis, audit, contract administration, or master data administration.
  • Experience with analytical techniques to determine reasonableness of data, trends, and root cause of issues.
  • Strong organizational skills, effective communication skills with both internal and external partners, and the ability to work well across a matrix team are required.
  • Proven ability to work with remote business partners.
  • Experience in the pharmaceutical industry is preferred.
  • Experience with SAP and Model N, or similar systems, is preferred.
  • Demonstrated experience with the Microsoft Office suite, including strong Excel skills.
#LI-Hybrid

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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