Current jobs related to Customer Service Representative - Santa Clara - Signature Aviation plc
-
Customer Service Representative
7 hours ago
Santa Clara, United States U-Haul Full timeCompensation Range: $16.00 to $25.00 Hourly Location: 2121 Laurelwood Rd, Santa Clara, California 95054 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a...
-
On-site Customer Service Representative
3 months ago
Santa Clara, United States Trescal Full time**On-site Customer Service Representative** **Job Description** Job Title On-site Customer Service Representative Location San Francisco - Santa Clara, CA US (Primary) Job Type Full-time Education High School Career Level Entry Level Category Administrative / Clerical Job Ad **Trescal** is a growing company, looking for new talent to join our...
-
Customer Service Representative
24 minutes ago
Santa Clara, California, United States West Coast Self-Storage Full timeJob OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Assistant Property Manager at West Coast Self-Storage.Key ResponsibilitiesShow available units and guide customers through the leasing processMeet retail sales and occupancy objectivesProvide exceptional customer service,...
-
Customer Service Sales Representative
1 week ago
Santa Clara, California, United States Uniqlo Co., Ltd. Full timeCompensation: $19.00 / hourLocation: Santa Clara, CAThe compensation offered is determined by various factors including overall experience, relevant qualifications, educational background, certifications, skills, and geographical location.Position Title: Full-Time Customer Service Sales Representative at Uniqlo Co., Ltd.Position Summary:As a Customer Service...
-
Customer Service Representative
3 weeks ago
Santa Clara, California, United States syncreon America Inc Full timeLooking for a new opportunity? Excited to join a growing team? Join us and contribute to a company that values quality, safety, and continuous improvement. At DP World, we work toward continuous growth and excellence as an organization and are looking for individuals that want to do the same. This opportunity will give the ideal candidate the experience...
-
Customer Service Representative
3 weeks ago
Santa Barbara, United States Johnson Service Group Full time $20Job DescriptionJob DescriptionJohnson Service Group (JSG) is seeking a Customer Service Representative for a Retail Bank in Santa Barbara, CA.Monday- Friday, 8:00 A.m. to 5:00 P.M. - On-SiteHourly: $20.00 per hourIn this role, you will independently perform basic to moderately complex banking transactions. Actively assist customers with transactions and...
-
Customer Service Representative
2 weeks ago
Santa Barbara, United States Johnson Service Group Full time $20Job DescriptionJob DescriptionJohnson Service Group (JSG) is seeking a Customer Service Representative for a Retail Bank in Santa Barbara, CA.Monday- Friday- On-Site, 8:00 A.M. to 5:00 P.M.Hourly: $20.00 per hour In this role, you will independently perform basic to moderately complex banking transactions. Actively assist customers with transactions and...
-
Customer Service Representative
2 weeks ago
Santa Barbara, United States Johnson Service Group Full time $20Job DescriptionJob DescriptionJohnson Service Group (JSG) is seeking a Customer Service Representative (Bank Teller) for a Retail Bank in Santa Barbara, CA.Great opportunity for a candidate to be trained and learn the banking industry!Monday- Friday- 8:00 A.M. to 5:00 P.M. On-SiteHourly: $20.00 per hourTemp to hire opportunity.In this role, you will...
-
Customer Service Representative
2 days ago
Santa Barbara, California, United States Johnson Service Group Full timeJob OverviewJohnson Service Group (JSG) is seeking a highly skilled Customer Service Representative to join our team in a Retail Banking environment. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Perform routine banking transactions and work directly with...
-
Customer Service Representative
3 hours ago
Santa Clara, California, United States syncreon Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at syncreon. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and...
-
Customer Service Representative
6 hours ago
Santa Clara, United States syncreon Full timeLooking for a new opportunity? Excited to join a growing team?Join us and contribute to a company that values quality, safety, and continuous improvement.At DP World, we work toward continuous growth and excellence as an organization and are looking for individuals that want to do the same. This opportunity will give the ideal candidate the experience...
-
Customer Service Representative
3 weeks ago
Santa Clara, United States Syncreon America Inc Full timeLooking for a new opportunity? Excited to join a growing team? Join us and contribute to a company that values quality, safety, and continuous improvement.At DP World, we work toward continuous growth and excellence as an organization and are looking for individuals that want to do the same. This opportunity will give the ideal...
-
Santa Clara, United States Samra Organization Full timeJob DescriptionJob DescriptionAre you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated...
-
Customer Service Representative
3 weeks ago
Santa Clara, United States syncreon America Inc Full timeLooking for a new opportunity? Excited to join a growing team? Join us and contribute to a company that values quality, safety, and continuous improvement. At DP World, we work toward continuous growth and excellence as an organization and are looking for individuals that want to do the same. This opportunity will give the ideal...
-
Customer Service Representative
1 month ago
Santa Clara, United States Waterco of the Central States, Inc. Full timeJob DescriptionJob DescriptionJob Responsibilities:Extensive problem-solving, order processing, and performing standard maintenance of current customer accounts.Following company protocols, policies, and goals while acting on opportunities to optimize the efficiency of the department.Providing proactive sales support to assign customer accounts by developing...
-
Customer Service Representative Fueler/Washer
4 weeks ago
Santa Clara, California, United States Penske Full time2380 Lafayette St Santa Clara, CA, 95050What's the Job?Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our...
-
Customer Service Representative
5 days ago
Santa Clara, California, United States European Wax Centers Full time**Job Summary:**We are seeking a highly skilled and detail-oriented Guest Service Associate to join our team at European Wax Centers. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a seamless and enjoyable experience for our guests.**Key Responsibilities:**Provide personalized service to...
-
Customer Service Representative
3 days ago
Santa Clara, California, United States Home Depot Full timeJob Summary:We are seeking a skilled and customer-focused Retail Sales Associate to join our team at Home Depot. As a key member of our front-end team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a safe and efficient shopping environment.Key Responsibilities:Process customer transactions...
-
Customer Service Representative
1 month ago
Santa Clara, United States Indicate Technologies Full timeWe are seeking reliable support personnel About Us: Indicate Technologies Inc. is uniquely positioned to address the high technology markets of the Western United States in the field of precision dimensional metrology and 3D printing. Celebrating our 20th anniversary, Indicate Technologies is experiencing success and growth. Since 2014, we have expanded...
-
Customer Service Representative
7 hours ago
Santa Clara, California, United States Chick-fil-A (El Camino Real at Scott) Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Team Member at Chick-fil-A (El Camino Real at Scott). As a key member of our team, you will be responsible for delivering exceptional guest experiences through friendly, responsive service, great food, and a clean restaurant environment.Key...
Customer Service Representative
1 month ago
Job Description
Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition assistance, and limitless opportunities for training and development.
Signature’s Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and courteous manner. CSRs ensure concierge and other services are promptly and correctly handled, provided and billed in accordance with Signature’s procedures. Although customer service is a top priority, a large number of the CSR’s daily tasks involve using a computer and require a high level of concentration to ensure accuracy in busy settings.
A CSR is expected to:
Work as part of a team to provide everyone with a friendly welcome to Signature.
Collaborate, cooperate and work closely with all coworkers, customers and other visitors to ensure customer service needs are met. This includes ensuring an efficient and accurate transfer of information through various methods between and among customers, the FBO, other company departments and external parties.
Increase customer satisfaction by understanding and promptly addressing customers’ needs, which may include identifying and offering additional Signature services.
Respond to vendor, customer, and team member questions/concerns in an efficient and effective manner.
Accurately receive, dispatch and completely process customer purchases and fuel transactions in accordance with company procedures
Maintain a working knowledge of Signature’s facilities, services, website, surrounding areas, and other information commonly asked about by Signature’s customers and other visitors.
Replenish complementary beverages/supplies, as outlined in the facility appearance standard.
Enforce good cleanliness practices through daily inspections in assigned areas for good hygiene, neatness, and compliance with regulations and policies, and take corrective actions as needed.
Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation, catering and customs appointments as requested.
Assist pilots with access to airport and weather information, portals and computers.
Assist visitors with their luggage in the FBO and outside to/from aircraft Marshall aircraft, wing walking, placing chocks and cones, and assist line service personnel as needed.
Abide by emergency response procedures when/if critical events occur.
Recommend improvements to Signature’s standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel.
Exhibit a positive attitude, consideration and courtesy to everyone at all times.
Understand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Signature and the airport.
Create accurate records pertaining to time worked and activities and services performed.
Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of the Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment,
Job Responsibilities
The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).
While a CSR largely works inside the FBO, some components of this position are performed outside on the airport ramp.
Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise. The tasks performed outside may be near stationary and moving aircraft (including spinning propellers and engines).
Regular and reliable in-person and timely attendance for shifts which may include nights, weekends and/or holidays as scheduled.
Ability to read, understand and comply with all company policies, safety and ethical procedures, and relevant laws, regulations, orders and the like.
Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety.
Operate a multi-line telephone and use the company-approved greeting.
Drive cars, vans or other shuttles in some locations, where applicable.
Ability to detect phishing attempts and avoid attempts by others to infiltrate the Company computer network through practicing safe computer use and complying with company IT policies.
Independently and proactively (i) anticipate customer needs/requests, (ii) perform open job tasks, and (iii) immediately speak up and/or point out observed safety concerns to all stakeholders.
Proficiency in computer operations (internet, email, Word) and typing, with an ability to learn new software.
Work well as part of a team, get along with others, understand and follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions.
Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality and professionalism and always with a sense of cultural awareness and sensitivity.
Ability to prioritize and perform multiple tasks simultaneously.
Ability to lift light to moderately heavy items from the floor and into an aircraft and vice versa.
Ability to read small print.
Job Qualifications
To qualify for this position, applicants and those in the role must have:
High School diploma or general education degree (GED)
Minimum of 18 years of age.
A valid state license is required where applicable (based on locations where driving is required).
A professional appearance
Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company’s applicable insurance policies.
Must be legally authorized to work in the country of employment.
Ability to successfully and timely complete Signature’s training programsAbility to use a computer and email, including passing computer-based training modules.
Strong verbal and written English communication skills.
Ability to work flexible schedules and in various weather conditions.
Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
Preferred: Three (3) to six (6) months experience and/or training in aviation, FBO, hospitality, customer service or another related field
Preferred: knowledge of radio procedures and protocols.
Pay ranges vary based on multiple factors including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel. The pay range for this positionis $20.25to $25.31/hour.
Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.
About Us
From your health to your financial wellness, there
#J-18808-Ljbffr
