Order Administration Support:

2 weeks ago

Broomfield, United States Akraya Full time

Primary Skills: Data Management Intermediate, CRM Systems Intermediate, Data Analysis Intermediate
Contract Type: W2 Only
Duration: 12+ Months with Possible Extension
Location: Westminster, CO (#LI-Hybrid 3 Days a Week)
Pay Range: $18-$21 per hour
#LP

JOB SUMMARY:
An Intermediate Customer Master Analyst is vital for managing and ensuring the accuracy and comprehensiveness of global customer data within the order-to-cash cycle. This role collaborates with sales, customer service, logistics, and finance departments to optimize the order-to-cash process and enhance customer satisfaction. The successful candidate will contribute significantly to the business's efficiency, compliance, and overall success by maintaining high-quality customer records.

JOB RESPONSIBILITIES:

  • Manage and ensure the accuracy of customer master data, including contact details and billing information.
  • Identify and correct data discrepancies, working towards continuous data quality improvement.
  • Collaborate with various departments to validate customer information and support the order-to-cash process.
  • Ensure adherence to data privacy and compliance regulations.
  • Participate in projects aimed at enhancing system capabilities related to customer data management.
JOB REQUIREMENTS:
  • Strong proficiency in Salesforce and Oracle.
  • Excellent attention to detail with an ability to handle large data sets accurately.
  • Strong communication skills and teamwork capability.
Domain Experience Required:
  • Previous experience in customer data management, preferably within a large-scale organization.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)

Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires

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