Retail Lead
4 months ago
Summary
Performs various retail duties as assigned by management.
Essential Duties and Responsibilities include the following:
- Greets and assists all customers (Internal & External) with exceptional customer service on a continuous basis.
- Insures that all employees are trained for the jobs they will be performing, trained for the equipment they will be using, and understand the potential safety hazards for their work.
- Must inspect personal protective equipment (PPE) and correct or report any issues or concerns to supervisor.
- Constantly monitor work areas, conducts periodic safety inspections and store evaluations of all area; Take immediate corrective action when work areas and /or practices are deemed to be unsafe or deficiencies are found.
- Report any accidents/incidents in a prompt and thorough manner to the immediate supervisor.
- Able to provide first aid to any accident victim.
- Assist in achieving or exceeding budged monthly/annually sales goal.
- Communicate directly and consistently with Store Manager.
- Knowledge of company policies and procedures and ensures compliance from all store staff.
- Ensure daily workstation/area has all necessary supplies to be fully operational.
- Assist in completing required paperwork accurately and neatly and submits within established time frame.
- Responds to all alert codes for assistance.
- Maintain a clean and safe work/shopping environment.
- Reports immediately all known or suspected security and/or theft problems (internal and external).
- Open/close the store as needed. Responds to all emergency calls to secure building as needed.
- Travel may be required; proof of current liability insurance required.
- Other duties may be assigned.
Supervisory responsibilities
This position has supervisory responsibilities only when the manager and assistant manager are not present. This position is not authorized to perform any discipline unless given authority by a member of senior management in cases of extreme behavior. This position does not have the authority to hire or release any individuals.
Carry out any supervisory responsibilities in accordance with the organization's policies and applicable law.
Responsibilities include training employees; plan, assign, and direct work; address complaints and resolve problems.
Competencies
To perform the job successfully, an individual should demonstrate the following:
Problem solving - Identifies and resolves problems in a timely manner; Utilizes only fact-based decision making skills.
Customer service - (Internal & External) Manages difficult or emotional customer situations. Responds promptly to customer needs. Solicits customer feedback to improve service. Responds to any requests for service and assistance.
Interpersonal skills - Focus on solving conflict (not blaming). Maintains confidentiality. Listens to others without interrupting. Keep emotions under control. Remains open to others' ideas and new things.
Communication skills - (Written & Oral) Communicate clearly and persuasively in positive or negative situations; Listen objectively and seeks clarification when necessary; Respond well to questions; Able to read and interpret written information.
Teamwork - Balance team and individual responsibilities; Contribute to building a positive team spirit; Put success of team above own interests; Able to build morale and group commitments to goals and objectives; Inspires the trust of others; Share expertise/knowledge with others; Works with integrity and ethics.
Quality management - Seeks ways to consistently improve and promote quality. Demonstrate accuracy and thoroughness; Strives to continuously build knowledge and skills;
Cost consciousness - works within approved budget. Develop and implement cost saving measures. Contribute to profits and revenue.
Diversity - Demonstrates knowledge of EEOC policy. Show respect and sensitivity for cultural differences. Promote a harassment-free environment.
Organizational support - Follows, supports and upholds all policies and procedures. Completes administrative tasks accurately and efficiently. Support organization's goals and values.
Judgment - Display willingness to make decisions. Exhibits sound and accurate judgment. Support and explain reasoning for decisions. Include appropriate people in decision making process. Make timely decisions.
Professionalism - Approach others in a tactful manner. React well under pressure. Treat others with respect and consideration regardless of their status or position. Accept responsibility for own actions. Follow through on commitment. Uphold organizational values.
Quality - Demonstrate accuracy and thoroughness. Look for ways to improve and promote quality. Apply feedback to improve performance. Monitor own work to ensure quality.
Quantity - Meet productivity standards. Complete work in timely manner. Strive to increase productivity. Work efficiently.
Safety and Security - Observe safety and security procedures. Reports potentially unsafe conditions. Use equipment and materials properly.
Adaptability - Strives to continuously build knowledge and skills;
Dependability - Follow instructions, responds to management direction. Takes responsibility for own actions. Complete tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily. Ask for and offer help when needed; Strives to continuously build knowledge and skills; Display original thinking and creativity. Generate suggestions for improving work.
Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma, general education degree (GED), a minimum three months related experience and/or training, or equivalent combination of education and experience.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute percent.
Reasoning Ability
Ability to apply common sense/rational/fact-based objectives to carry out instructions furnished in written, oral, and/or diagram form.
Other Skills and Abilities
Bilingual skills are a plus.
Computer skills: to perform this job successfully an individual should have knowledge of Office software, excel, Email, printer and a POS Cash Register System.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to: use hands to manipulate feel, reach and carry; reach with hands and arms; ability to talk or hear; frequently required to stand and walk; occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl; must frequently lift 10 pounds and/or move up to 50 pounds; specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this jog the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Requirements
Valid Driver's license
Insured vehicle
High School Diploma or GED
-
Retail Sales Manager
1 month ago
Palestine, Texas, United States Harbor Freight Tools Full timeLead a High-Performing Team at Harbor Freight ToolsA Supervisor (full-time) is a valued member of a high-performing team who is empowered and equipped to do their job. You will know why your work matters and be able to take pride in what you do.Key Responsibilities:Ensure and model professional customer serviceMaintain a safe, clean, and organized...
-
Retail Service Specialist
6 months ago
Palestine, United States O'Reilly Auto Parts Full timeThe Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. ESSENTIAL JOB FUNCTIONS Lead store team members in providing excellent customer...
-
Retail Store Manager
3 weeks ago
Palestine, United States Shoe Sensation Full timeDo you love talking to people, have experience in sales, managing people, LOVE shoes and want to make some cash too? Join Shoe Sensation! We are looking for a Retail Store Manager to join our wonderful team. Our Retail Store Managers are encouraged to take pride in the business as if it was their own. We are looking for people that have fantastic sales and...
-
Part Time Retail Sales Associate
4 weeks ago
Palestine, Texas, United States Clayton Homes Full timeJob Summary:We are seeking a skilled Retail Sales Professional to join our team at Clayton Homes. As a key member of our sales team, you will be responsible for creating a world-class home buying experience for our customers.Main Responsibilities:Assist customers in identifying a floor plan and selecting options for their new home.Coordinate the construction...
-
Sales Floor Associate
4 weeks ago
Palestine, Texas, United States Citi Trends Full timeKey Responsibilities:Citi Trends is seeking a skilled Sales Floor Associate to provide exceptional customer service and support our sales team. Key responsibilities include:• Greeting customers and ensuring a positive shopping experience• Calling out prices for customers at the register• Bagging merchandise efficiently and accurately• Handling cash,...
-
Store Manager
5 months ago
Palestine, United States Ross Stores, Inc. Full timeOur values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and...
-
Logistics Coordinator
4 weeks ago
Palestine, Texas, United States O'Reilly Automotive Full timeKey Responsibilities:As a Delivery Specialist at O'Reilly Automotive, you will be responsible for safely delivering parts and products to customers using a company-provided vehicle. This role requires attention to detail and a commitment to ensuring efficient deliveries by quality checking orders while following specific route schedules.Key Skills:...
-
Merchandise Coordinator
1 month ago
Palestine, Texas, United States HomeGoods Full timeJob Summary:As a Merchandise Coordinator at HomeGoods, you will be responsible for promoting a culture of honesty and integrity, maintaining confidentiality, and accurately processing and preparing merchandise for the sales floor. You will also maintain and uphold merchandising philosophy, ensuring a fresh and fashionable shopping experience for...
-
Pharmacy Technician
1 month ago
Palestine, Texas, United States Ingles Markets Full timeJob SummaryWe are seeking a highly skilled Pharmacy Technician to join our team at Ingles Markets. As a Pharmacy Technician, you will play a critical role in supporting our Pharmacists and Pharmacy personnel in maintaining the highest levels of customer relations, processing and filing, accounting, and bookkeeping functions.Key ResponsibilitiesReceive and...
-
Pharmacy Technician
4 weeks ago
Palestine, Texas, United States CVS Health Full timeAbout the RoleCVS Health is seeking a skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in ensuring the accuracy and efficiency of our pharmacy operations.Key ResponsibilitiesAssist pharmacists with dispensing medications and maintaining accurate recordsProcess prescriptions and manage inventoryProvide...
-
Pharmacy Technician Role
4 weeks ago
Palestine, Texas, United States CVS Health Full timePharmacy Technician Job DescriptionCareers at CVS Health are built around the idea of helping people on their path to better health. As a Pharmacy Technician, you will play a vital role in delivering compassionate care to our millions of patients every day.Key Responsibilities:Manage all assigned pharmacy workstations and tasks to support the team's ability...
-
Sales Representative
4 weeks ago
Palestine, Texas, United States Clayton Homes Full timeTransform Lives with Clayton HomesAre you a sales professional looking for a new challenge? Do you want to be part of a team that makes a difference in people's lives? Clayton Homes is seeking a talented Sales Professional to join our team.About the RoleAs a Sales Professional with Clayton Homes, you will be responsible for creating a world-class home buying...
-
LPN (Licensed Practical Nurse) - EagleCare LLC
1 month ago
Palestine, Texas, United States EagleCare LLC Full timeAbout the RoleWe are seeking a compassionate and skilled Licensed Practical Nurse (LPN) to join our team at EagleCare LLC. As an LPN, you will play a vital role in providing high-quality care to our residents, promoting their physical and emotional well-being.ResponsibilitiesDeliver exceptional nursing care to residents, ensuring their physical and emotional...
-
Sales Manager
3 weeks ago
Palestine, United States Aaron's Full timeWe are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career...