Retail Service Specialist

7 months ago

Palestine, United States O'Reilly Auto Parts Full time

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.

ESSENTIAL JOB FUNCTIONS

Lead store team members in providing excellent customer service to retail and professional customers.

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)

Ensure telephone is answered according to company policy.

Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.

Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.

Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.

Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.

Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.

Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.

Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.

All other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

Strong communication skills

Ability to obtain RSS Certification

Desired:

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish is highly desired)

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. 

Total Compensation Package:

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions Starting Day One

Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

Team Member Health/Wellbeing Programs

Tuition Educational Assistance Programs

Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

  • Retail Sales Associate w Food Service

    4 months ago

    Palestine, United States Delek US Full time

    Retail Sales Associate w Food Service (Palestine, AR- Store# 13904) Location: Palestine, AR, US, 723372 **JOB SUMMARY** The Sales Associate is responsible for supporting the smooth operation of the retail store. This role involves stocking inventory, maintaining store cleanliness, providing excellent customer service, and handling financial transactions. Key...

  • Retail Sales Associate w Food Service Professional

    2 weeks ago

    Palestine, Arkansas, United States Delek US Full time

    **Job Overview:**Delek US is hiring a Retail Sales Associate to assist customers and provide exceptional service. As a key member of our store team, you will operate cash registers, maintain store cleanliness, and collaborate with colleagues to achieve sales goals.**About the Role:**As a Retail Sales Associate at Delek US, your responsibilities will include:...

  • Retail Team Lead

    2 days ago

    Palestine, Texas, United States Goodwill Industries Full time

    Job Title: Retail Team LeadWe are seeking a highly organized and detail-oriented Retail Team Lead to join our team at Goodwill Industries. As a Retail Team Lead, you will be responsible for leading a team of retail staff, managing daily store operations, and ensuring that all aspects of the business run smoothly and efficiently.Key Responsibilities:Lead a...

  • Lead Retail Professional

    3 days ago

    Palestine, Texas, United States Goodwill Industries Full time

    Job Title: Lead Retail ProfessionalGoodwill Industries is seeking a highly motivated and experienced Lead Retail Professional to join our team. As a Lead Retail Professional, you will be responsible for leading a team of retail staff, managing daily store operations, and driving sales growth through effective marketing and merchandising strategies.Key...

  • Retail Operations Manager

    3 days ago

    Palestine, Texas, United States Goodwill Industries Full time

    Job DescriptionWe are seeking a highly motivated and experienced retail professional to join our team as a Retail Lead at Goodwill Industries.The successful candidate will be responsible for overseeing the day-to-day operations of our retail store, ensuring exceptional customer service, managing inventory, and driving sales growth.This is a challenging yet...

  • Retail Sales Associate

    2 weeks ago

    Palestine, Arkansas, United States Delek US Full time

    Job Description:We are seeking a highly motivated Retail Sales Associate to join our team at Delek US. As a Retail Sales Associate, you will be responsible for assisting customers in finding products and providing exceptional customer service.Sales Goals:• Achieve sales goals by maintaining a high level of product knowledge and making recommendations to...

  • Retail Sales Associate

    4 days ago

    Palestine, Arkansas, United States Delek US Full time

    Job Title:Retail Sales AssociateAbout the Role:We are seeking a detail-oriented Retail Sales Associate to join our team at Delek US. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining store shelves and displays.Responsibilities:Assist customers in finding products...

  • Inventory Productivity Specialist

    3 weeks ago

    Palestine, Texas, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive OverviewAs a leading auto parts retailer, O'Reilly Automotive is committed to providing exceptional customer service and delivering high-quality products.About the RoleWe are seeking a highly motivated and organized Merchandising Specialist to join our team. The successful candidate will be responsible for maintaining a well-stocked and...

  • Retail Team Member

    2 days ago

    Palestine, Texas, United States Dollar Tree Full time

    About Us: At Dollar Tree, we're committed to providing an affordable and enjoyable shopping experience for our customers. As a Sales Floor Representative, you'll be part of a dynamic retail team focused on delivering exceptional customer service and ensuring a seamless shopping experience.Responsibilities: In this role, you'll be responsible for handling all...

  • Retail Sales Team Member

    3 weeks ago

    Palestine, Texas, United States Hibbet Sports Full time

    As a valued member of the Hibbett Sports team, you will play a key role in delivering exceptional customer experiences. Our Sales Associate positions offer opportunities for growth and development, with a competitive estimated salary of $35,000 - $45,000 per year.About the RoleWe are seeking highly motivated individuals who can provide outstanding customer...

  • Retail Store Manager

    2 months ago

    Palestine, United States Shoe Sensation Full time

    Do you love talking to people, have experience in sales, managing people, LOVE shoes and want to make some cash too? Join Shoe Sensation! We are looking for a Retail Store Manager to join our wonderful team. Our Retail Store Managers are encouraged to take pride in the business as if it was their own. We are looking for people that have fantastic sales and...

  • Customer Service Representative

    3 weeks ago

    Palestine, Texas, United States Walmart Full time

    Company Overview: As a leading retail company, Walmart is committed to providing excellent customer service and ensuring a positive shopping experience for our customers. We are seeking highly motivated and customer-focused individuals to join our team as Fuel Station Associates.

  • Personal Care Nurse

    3 weeks ago

    East Palestine, Ohio, United States Maxim Healthcare Service Full time

    Job OverviewWe are seeking highly skilled Registered Nurses to join our team at Maxim Healthcare Services. As a Personal Care Nurse - Home Healthcare Specialist, you will have the opportunity to provide compassionate care to adult and pediatric patients in the comfort of their own homes.

  • Retail Lead

    4 months ago

    Palestine, United States Goodwill Industries Full time

    DescriptionSummary Performs various retail duties as assigned by management. Essential Duties and Responsibilities include the following: Greets and assists all customers (Internal & External) with exceptional customer service on a continuous basis. Insures that all employees are trained for the jobs they will be performing, trained for the equipment...

  • Customer Service and Sales Team Member

    2 weeks ago

    Palestine, Arkansas, United States Delek US Full time

    We are looking for a talented Sales and Inventory Management Assistant to join our team at Delek US. As a key member of our sales team, you will be responsible for maintaining the cleanliness and organization of store shelves and displays, as well as stocking and replenishing merchandise according to inventory levels.About the RoleThis is a fantastic...

  • Equipment Maintenance Specialist

    3 weeks ago

    New Palestine, Indiana, United States American Pump Repair & Service, Inc. Full time

    Job OverviewAmerican Pump Repair & Service, Inc. is a leading provider of pumping and electrical services, seeking ambitious professionals to join their team as Equipment Maintenance Specialists.About the RoleThe successful candidate will diagnose and correct issues with water and wastewater equipment, transport and lift pumps and equipment for removal and...

  • Tire Service Technician

    7 months ago

    Palestine, United States Discount Tire Full time

    Location Address 2734 S Loop 256 Overview 2734 S Loop 256 Palestine, Texas 75801 The Tire Technician is the backbone of our success and is the first step in your journey with Discount Tire. Our Tire Technicians repair, install, and maintain tires on cars, trucks, and commercial vehicles. At Discount Tire, we commit to growing our employees and...

  • Customer Service Representative Store Team Member

    2 weeks ago

    Palestine, Arkansas, United States Delek US Full time

    **Job Summary:**We are seeking a highly motivated Retail Sales Associate to join our Delek US team. In this role, you will be responsible for delivering exceptional customer service, maintaining store appearance, and achieving sales targets.**Key Responsibilities:**The successful candidate will: Engage with customers, respond to their queries, and provide...

  • Customer Service Specialist

    2 weeks ago

    Palestine, Texas, United States Walmart Full time

    About the RoleThis Sales Associate position at Walmart requires a strong focus on customer service and attention to detail. As a Sales Associate, you will be responsible for ensuring customer satisfaction by providing accurate and efficient service.ResponsibilitiesYour responsibilities will include:Receiving and processing customer orders, both in-store and...

  • Anesthesia Care Specialist

    3 weeks ago

    Palestine, Texas, United States Essential Anesthesia Management Full time

    About the RoleWe are seeking a skilled Anesthesia Care Specialist to join our team at Palestine Regional Medical Center in Palestine, Texas.This is an excellent opportunity for a service-orientated CRNA to work with a dynamic group of professionals and enjoy a high level of autonomy.About the JobKey Highlights:11 weeks off per yearHighly competitive salary:...