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Retail Store Manager

1 month ago


Palestine, Texas, United States Goodwill Industries Full time
Job Summary

We are seeking a highly skilled Retail Lead to join our team at Goodwill Industries. As a Retail Lead, you will be responsible for overseeing the daily operations of our retail store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to all customers, ensuring that their needs are met and they have a positive shopping experience.
  • Store Operations: Oversee the daily operations of the store, including managing inventory, processing transactions, and maintaining a clean and safe shopping environment.
  • Team Management: Supervise and train a team of retail staff, providing guidance and support to ensure that they are meeting their job responsibilities.
  • Problem Solving: Identify and resolve problems in a timely manner, utilizing fact-based decision making skills to ensure that the best solution is implemented.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Minimum three months related experience and/or training.
  • Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Working Conditions

The work environment is fast-paced and dynamic, with a moderate noise level. The employee is occasionally exposed to outside weather conditions.