Retail Operations Manager
5 hours ago
We are seeking a highly motivated and experienced Retail Lead to join our team at Goodwill Industries. As a Retail Lead, you will be responsible for overseeing the daily operations of our retail store, ensuring that all customers receive exceptional service and that our store is maintained in a clean and safe environment.
Key Responsibilities- Customer Service: Provide exceptional customer service to all customers, responding promptly to their needs and resolving any issues in a timely and professional manner.
- Store Operations: Oversee the daily operations of the store, including opening and closing procedures, inventory management, and visual merchandising.
- Team Management: Supervise and train a team of retail staff, providing guidance and support to ensure that they are meeting their job responsibilities and providing excellent customer service.
- Inventory Management: Manage inventory levels, including receiving and processing shipments, counting and reconciling inventory, and maintaining accurate records.
- Visual Merchandising: Maintain a visually appealing store environment, including arranging merchandise displays, creating window displays, and ensuring that the store is clean and well-maintained.
- Reporting and Compliance: Prepare and submit reports as required, including sales reports, inventory reports, and other relevant data.
- Education: High school diploma or equivalent required.
- Experience: Minimum three months related experience and/or training, or equivalent combination of education and experience.
- Skills: Excellent customer service skills, ability to work in a fast-paced environment, and strong communication and leadership skills.
The work environment is fast-paced and dynamic, with frequent customer interactions and a high level of activity. The Retail Lead must be able to work effectively in this environment, prioritizing tasks and managing multiple responsibilities simultaneously.
The Retail Lead will be required to stand for long periods, lift up to 50 pounds, and use a cash register and other equipment as needed.
The Retail Lead will be exposed to outside weather conditions and moderate noise levels.
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Palestine, Texas, United States Goodwill Industries Full timeJob SummaryWe are seeking a highly skilled and experienced Retail Operations Manager to join our team at Goodwill Industries. As a key member of our retail operations team, you will be responsible for overseeing the daily operations of our retail stores, ensuring that our customers receive exceptional service and that our stores are well-managed and...
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