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Account Manager

2 months ago

Duluth, United States QTS Realty Trust , Inc. Full time

Learn what makes QTS a unique place to grow your career

Who we are

:

Our life is a digital life, filled with streams of information flowing ceaselessly. Every click, every swipe, every interaction connects us. But where does all that information go? Enter the world of data centers.

"Data centers are experiencing once-in-a-generation demand growth, driven by cloud adoption and the AI revolution," Jon Gray, President & COO of Blackstone.

In the fast-paced world of data, QTS is dedicated to leading the industry in a thoughtful and intentional way. At QTS, we are Purpose Driven and moving communities forward.

At QTS, we believe that how we deliver our services is equally as important as the service we deliver. Our people play a vital role in our company's culture, innovation and growth, and we are deeply committed to those who affect or are affected by our business. Our people are knowledgeable, resourceful, innovative self-starters, and can accomplish great things when working together. That is why QTS is

Powered by People

Who you are:

The

Account Executive

for our

Account Management

team is responsible for managing some of our most critical and long-term clients at QTS. You will spearhead all renewals and upsells as well as any technical, process and billing questions.

The impact you will have:

You will manage and grow your customers by establishing strong partnerships through tackling complex problems and finding effective solutions.

What you will do:

Achieve sales quotas and retention goals through development of personal relationships with existing customers Act in the best interest of each customer and ensure customer satisfaction by proactively addressing customer issues Increase focus on retention and on-going customer satisfaction as a means to protect and grow revenue base Participate in a working environment that supports team-based selling channels (i.e. professionalism, respect, open communication etc.) Ensure complete and accurate information is captured in Salesforce.com CRM system Participate in campaigns designed to support the goals and objectives of the Account Management department Participate in sales programs, which include training, sales blitzes, product sessions, etc. Work effectively with other departments to insure smooth flow of information and a cooperative inter-departmental environment What you will need to be successful:

Three or more years of related IT sales experience with an emphasis on solution selling preferably within the data center space Experience with Salesforce or other CRM Bachelor's degree or equivalent professional experience Ability to be flexible and adapt to changing situations at a high growth company The Perks (and these are just a few):

QRest Sabbatical Employee Stock Purchase QTS scholarship for dependents Eagle Club award trip eligibility Paid volunteer days Tuition assistance, parental leave and military leave assistance

This position is Commission eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information. #J-18808-Ljbffr